Event Staff Resource Page
Quick links: Your Role and Schedule | Trainings | Take the Volunteer Quiz | Private Facebook Group | Diagrams | Concierge Resources | Registration Resources | Room Host Resources | Opening Night Party Resources | Second Night Party Resources | Online Resources | Your Support Team
Your schedule is now live in InItLive! You should have received an invitation from InItLive to create an account and another email with your schedule. You should be able to view the schedule from the website and the mobile app.
Want to go above and beyond and pick up a few extra shifts. See what shifts are still open through “Pick and Request” on the web version of InitLive.
Need a refresher of your volunteer commitment? Review your Volunteer Agreement here.
Pre-Event Volunteer Training Webinar
Prior to arriving on-site, we ask that you watch the recording of the Pre-Event Training Webinar which can be found here.
During this call, we highlighted the event, reviewed the schedule, shared our Service Vision, and provided some additional logistical information to best prepare you for your role as Event Staff.
On-Site Volunteer Training
All event staff are required to attend the staff training and kick-off on Tuesday, March 21st at 1pm to 6pm (optional lunch at noon) at the San Diego Convention Center.
During the Event
You ask volunteers to work 15-20 hours (not including the training day) in exchange for your free ticket to the event. In many cases you will still be able to attend some (or even all) of the sessions you desire. We try hard to accommodate your preferences, but this is a volunteer position and we do expect you to work for your free ticket.
The good news is we do provide you a free Virtual Ticket so you will have access to ALL the recordings.
Please take this short 20-question open-book quiz before Friday, March 17th at 5pm. An 80% passing score is required, but it shouldn’t take you too long. And you might even laugh a couple times. We ask all volunteers to take this whether it’s your first or fifth time volunteering.
Want to connect with other awesome SMMW volunteers before the event? Join the conversation on the private #SMMW17 Volunteers Facebook Group by clicking the “Join Group” button.
Room Host Assignment – InitLive
Room Host Role and Check List
Pre-Event Staff Support: Jaci – (650) 996-0161
On-Site Event Staff Support: Jay – (816) 392-0475
Editorial information: Lisa Jenkins – (509) 552-9520
Sponsor/Media information: Emily Crume – (949) 444-8459
Phil Mershon’s assistant: Joanne Watt – (307) 421-2925
Mike Stelzner’s assistant: Jennifer Ocheltree – (760) 889-7219
Be an “Above and Beyond” Hero