Event Staff Resource Page

Quick links: Your Role and Schedule | Trainings | Take the Volunteer Quiz | Private Facebook Group | Diagrams | Concierge Resources | Registration Resources | Room Host Resources | Opening Night Party Resources | Second Night Party Resources | Online Resources | Your Support Team

Your Role and Schedule

Your schedule is now live in InItLive! You should have received an invitation from InItLive to create an account and another email with your schedule. You should be able to view the schedule from the website and the mobile app.

Want to go above and beyond and pick up a few extra shifts. See what shifts are still open through “Pick and Request” on the web version of InitLive.

Need a refresher of your volunteer commitment? Review your Volunteer Agreement here.


Pre-Event Volunteer Training Webinar

Prior to arriving on-site, we ask that you watch the recording of the Pre-Event Training Webinar which can be found here.

During this call, we highlighted the event, reviewed the schedule, shared our Service Vision, and provided some additional logistical information to best prepare you for your role as Event Staff.

On-Site Volunteer Training

All event staff are required to attend the staff training and kick-off on Tuesday, March 21st at 1pm to 6pm (optional lunch at noon) at the San Diego Convention Center.

During the Event

You ask volunteers to work 15-20 hours (not including the training day) in exchange for your free ticket to the event. In many cases you will still be able to attend some (or even all) of the sessions you desire. We try hard to accommodate your preferences, but this is a volunteer position and we do expect you to work for your free ticket.

The good news is we do provide you a free Virtual Ticket so you will have access to ALL the recordings.

Take the Volunteer Quiz

Please take this short 20-question open-book quiz before Friday, March 17th at 5pm. An 80% passing score is required, but it shouldn’t take you too long. And you might even laugh a couple times. We ask all volunteers to take this whether it’s your first or fifth time volunteering.

Private Facebook Group

Want to connect with other awesome SMMW volunteers before the event? Join the conversation on the private #SMMW17 Volunteers Facebook Group by clicking the “Join Group” button.


San Diego Convention Center Ground Level
San Diego Convention Center Upper Level
SMMW City Map

Concierge Resources

Common Questions

Registration Resources


Room Host Resources

Room Host Assignment – InitLive
Room Host Role and Check List

Opening Night Party Resources

Bingo Instructions & Diagram
USS Midway Diagram
USS Midway Entrance Diagram

Online Resources

Attendee Information Page
Detailed Agenda
Speaker Photo and Bios
Networking Resources
International Resources
Staff Information Packet

Your Support Team

Pre-Event Staff Support: Jaci – (650) 996-0161
On-Site Event Staff Support: Jay – (816) 392-0475
Editorial information: Lisa Jenkins – (509) 552-9520
Sponsor/Media information: Emily Crume – (949) 444-8459
Phil Mershon’s assistant: Joanne Watt – (307) 421-2925
Mike Stelzner’s assistant: Jennifer Ocheltree – (760) 889-7219

Be an “Above and Beyond” Hero

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