Are your customers advocates for your brand or business?
Want to improve customer satisfaction and advocacy?
To find out how to turn customers into advocates, I interview Joey Coleman.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers and business owners discover what works with social media marketing.
Joey Coleman joins us today. He’s a customer advocacy consultant and coach who has worked with Hyatt Hotels, NASA, and Zappos. Joey’s also a frequent keynote speaker and leads workshops on the customer experience and the customer journey.
Joey explores what it takes to turn a customer into an advocate.
You’ll discover the phases that lead to advocacy.
Listen as Joey Coleman shares what marketers need to know about customer advocacy and how to get people talking about your brand or business.
Share your feedback, read the show notes, and get the links mentioned in this episode below.
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