Want to improve communication with customers?
Twitter’s recent tweaks to its direct message feature make it easier for users to reach you directly.
In this article you’ll learn how to use Twitter’s updated direct messages feature to improve communication with your customers.
Are you interested in starting a blog for your business?
Want to know how to set it up to get the best results?
There are lots of design and functionality options to consider when setting up your business blog. However, only a few make a vital difference in your blog’s success.
In this article you’ll discover the seven critical elements you need for your business blog.
Do you have a crisis plan?
In the age of social media, even the slightest predicament can quickly gain momentum and get out of control. If you are prepared, it’s much easier to manage your company’s reputation and come through a crisis unharmed.
In this article I’ll share four tips on how to effectively deal with a social media crisis.
What’s a Social Media Crisis?
If there’s a high volume of incoming social media messages on one particular topic, chances are you have a social media crisis on your hands.
Are you using your Facebook page to grow followings on other platforms?
Promoting links to all your social profiles on Facebook lets your fans know where else they can find you.
In this article you’ll discover six ways to promote your social profiles on your Facebook page.
Interested in setting up a company page?
LinkedIn company pages help build brand awareness by providing a channel to promote your products and services to customers and prospects.
In this article you’ll find out how to create a LinkedIn company page to promote your business.
#1: Fill in Company Details
To get started, go to Interests at the top of your LinkedIn homepage and select Companies from the drop-down menu.
Welcome to our weekly edition of what’s hot in social media news.
To help you stay up to date with social media, here are some of the news items that caught our attention.
What’s New This Week?
Facebook Carousel Ad Format is Now Available for Mobile: “Given the success of carousel link ads”, Facebook is extending the format to mobile app ads as well.
Have you thought about creating experiences for your audience?
To learn how to create experiences and why they are essential to stand out in this noisy world, I interview Robert Rose.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers and business owners discover what works with social media marketing.
In this episode I interview Robert Rose, chief strategy officer at the Content Marketing Institute. He’s co-author of Managing Content Marketing and co-host of the This Old Marketing podcast. His latest book is called Experiences: The 7th Era of Marketing.
In this episode Robert will explore how creating experiences can help you stand out in a noisy world.
You’ll discover businesses doing experiences right, as well as how to get started creating experiences for your audience.
Share your feedback, read the show notes and get the links mentioned in this episode below.
Interested in better ways to address their wants and needs?
The key to engaging with your audience on a more personal level is to focus on the right customer, at the right time and with the right employees.
In this article you’ll find out how to create a social media marketing plan to put customers first and improve engagement.
Are your customers on Pinterest?
Research reveals that there are 47 million people using Pinterest and the audience is expected to grow.
In this article you’ll discover the most recent insights from industry experts on Pinterest’s potential as a marketing platform.