Printer-Friendly

social media how toDo your Facebook ads generate leads and sales?

Want to scale your success with Facebook advertising?

By working with audiences and ad set structure, you can improve the performance of your Facebook ads exponentially.

In this article, you’ll discover how to use Facebook Audience Insights to improve the performance of your Facebook ads.

audience insights to improve facebook ad performance

Discover how to improve the performance of your Facebook ads.

#1: Find More Audiences for Existing Ad Campaigns

If your existing Facebook ad campaigns aren’t generating enough sales volume, it may be that there aren’t enough audiences to scale up the sales volume in the first place.

To find additional audiences, upload the database of your existing customers to Facebook and use Audience Insights to define multiple client profiles. Then add these client profiles to your additional audiences. Here’s how to get started.

Upload Your Customer Database to Facebook

First, you’ll need to upload your customer database. In your Facebook Ads account, click on Tools and choose Audiences from the drop-down menu.

facebook upload customer database

In the Facebook Ads Manager, select Audiences from the Tools menu.

Next, click on Create Audience and choose Custom Audience from the menu.

facebook upload customer database

Click on Create Audience and select Custom Audience.

In the window that pops up, select Customer List.

facebook upload customer database

Select Customer List if you’re uploading a customer database.

Next, select one of the following options to upload your customer list to Facebook:

  • Choose Upload a File if you have a CSV spreadsheet with just email addresses or phone numbers, for instance (no header rows).
  • Select Copy and Paste Your Custom List if you have fewer than 1,000 email addresses or phone numbers that you can copy and paste.
  • Choose Import from MailChimp if you already have an email list on MailChimp. This is the quickest way to upload it to the Facebook Ads Manager.
facebook upload customer database

Select Upload a File if you’re uploading a list of email addresses or phone numbers.

Use Audience Insights to Define Multiple Client Profiles

Next, you want to use Audience Insights to define multiple client profiles. In the Facebook Ads Manager, click on Tools and select Audience Insights.

access facebook audience insights

You can access Audience Insights from any page in the Facebook Ads Manager.

Select A Custom Audience.

choose facebook custom audience

Choose A Custom Audience.

Click in the empty Custom Audience field and choose the custom audience you just uploaded. In this example, it’s WC_Export_051915. Note that the bigger the audience, the better the results you’ll generate.

choose facebook custom audience

Select the custom audience you uploaded.

You can browse the tabs in Audience Insights to learn more about the people in the list you uploaded.

Click the Demographics tab to see the makeup of your target audience in terms of age and gender.

facebook audience insights age gender

Facebook provides information about the age and gender of the people in your custom audience.

Find out more about the lifestyle of your custom audience.

facebook audience insights lifestyle

Each lifestyle has a description and you can use this information to find additional groups to target.

Take a look at the relationship status and education level data for your custom audience.

facebook audience insights status education

Facebook also shares data about the relationship status and education level of your audience.

See the most common job titles for your audience.

facebook audience insights job titles

Facebook provides information about the most common job titles of your custom audience.

Find out which Facebook pages your audience likes.

facebook audience insights page likes

Page likes are some of the most useful insights because they help you find additional target audiences.

You can use household income and home ownership data to narrow down your target audience even more.

facebook audience insights income home ownership

Use household income and home ownership data to narrow down your target audience.

You can also use insights into household size, home market value, and spending methods for targeting.

facebook audience insights household spending

Household size, home market value, and spending methods are other useful insights that can be used as targeting methods.

#2: Restructure Your Facebook Ad Sets

Many small businesses include multiple devices and audiences in the same Facebook ad set. This can pose an issue when your campaigns need to be scaled up. Here are a few reasons why:

You don’t know which audiences are doing well and which are doing poorly. Results are displayed at the ad set level, and you can’t break them down by target audience.

If you’re targeting multiple devices and placements in the same ad set, you can break down the results for each of those, but you can’t customize bids and budgets for each of them.

You can’t customize ads to each target audience and by device if they’re all in one ad set. Ads that are customized for your target audiences are much more likely to convert and get a lower cost per click. Additionally, mobile ads and desktop ads typically should be different. For example, mobile ads tend to have less text and user behavior for mobile differs greatly compared to desktop.

To get more control over your ad budget, bids, and how well audiences are targeted by device, it’s a good idea to separate those things and have one target per ad set. Here’s an example of a typical campaign structure:

Ad Set 1:

  • Placements: Mobile News Feed, Desktop News Feed
  • Audiences: People interested in Golden Retrievers, Yorkshire, Chihuahua & Behavior: dog owners, people buying dog food and dog products, online shoppers

Here’s an example of a revised campaign structure:

Ad Set 1:

  • Placements: Mobile News Feed
  • Audiences: People interested in Golden Retrievers, Yorkshire, Chihuahua

Ad Set 2:

  • Placements: Desktop News Feed
  • Audiences: People interested in Golden Retrievers, Yorkshire, Chihuahua

Ad Set 3:

  • Placements: Mobile News Feed
  • Behavior: Dog owners

Ad Set 4:

  • Placements: Desktop News Feed
  • Behavior: Dog owners

Ad Set 5:

  • Placements: Mobile News Feed
  • Behavior: People buying dog food and dog products

Ad Set 6:

  • Placements: Desktop News Feed
  • Behavior: People buying dog food and dog products

Ad Set 7:

  • Placements: Mobile News Feed
  • Behavior: Online shoppers

Ad Set 8:

  • Placements: Desktop News Feed
  • Behavior: Online shoppers

This is what the revised structure would look like in the Facebook Ads Manager.

facebook ad sets

Examples of ad sets in a Facebook ad campaign.

Over to You

As you can see, there are simple ways to scale up Facebook ads by learning more about your existing customers. Additionally, having the right account structure is essential to getting more control over how well your money is being spent.

To optimize your Facebook ads further, split test as many client profiles as possible within a reasonable budget. Pause what doesn’t work, increase the budget on what does work, and keep repeating the process of finding new audiences as soon as you’ve collected additional customer data.

What do you think? Have you used these tactics to improve ad performance? What tips can you share? Please leave your comments below.

Tips on how to use audience insights to improve your Facebook ad performance.

Tips on how to use audience insights to improve your Facebook ad performance.

Tags: , , , ,

Get Social Media Examiner’s Future Articles in Your Inbox!

Join 540,000+ of your peers! Get our latest articles delivered to your email inbox and get the FREE Social Media Marketing Industry Report (56 pages, 90 charts)!

More info...