Who Owns Your Company’s Twitter Accounts (4 posts)

  • Today there was an article in the New York Times, Lawsuit May Determine Who Owns a Twitter Account, about a company suing a former employee who had built up a big Twitter following under a combination of his and the company’s name.

    Although the lawsuit appears to be in retaliation for him suing for some unpaid dividends, it does raise the question: who owns your corporate Twitter account, especially if you’re not the main one Tweeting.

    Do you have someone else doing most of the Tweeting for your company? Did they set it up on their own? What would happen if they left the company?

  • @rich-brooks – What a great topic for all of us to think about.  I’m drafting a social media policy to help people out with some guidelines.  I had not even thought of post-employment ownership.

    After reading the article you linked to, I found Employment Law: Who Owns My Social Media Contacts and Posts?.  Donna Ballman recommends we dig out all those agreement we’ve signed at work to see if we have already committed ourselves in this area.

    I’m looking forward to hearing others respond. 

     

  • It’s a twitchy little area of the law, especially when there’s no contract. However, in that particular case, I think it’s clear that the company owns the first set of twits, but the second set is wide open.

    I mean a judge could go either way, depending on if the second set of followers were somehow influenced to join the list because of company ties or influence or because of recommendations by the first set. Otherwise, I think the guys 5,000 second set of followers can safely be regarded as his property.

    But courts have little to do with law in civil cases once they get passed the summary judgment stage, and more to do with who has the best lawyer. Unfortunately, most of the time that has to do with who has the most money.

    So I doubt the outcome of this case will shed any final light on what the law really says about the issue. I think it will be up for grabs depending on every single judge who hears these kinds of cases. Since most people settle before trial, it may be years before we hear of another one.

    No matter what happens, though, it was social media genius to publicize the suit — for both parties. Neither one loses and both win.

    But since they’re in this business, they both know that. It does make me wonder how the judge will feel about it though. It could actually piss him off at both parties, making sure neither gets what they want just out of spite. Judges can be quirky that way.

  • Whoooooa, Susan, that was one heck of an article about social media and employment law. I had forgotten a few juicy details that would apply to me when working for American Honda and Scientific Games as a tech writer.

    But it was the part about not soliciting a company’s “contract” workers that’s bothersome to me. My head’s just spinning around that thought. It also made me think of the online production writing mills. Good gosh, it’s entirely likely someone could violate some protectionist law right there without even knowing it.

    The whole issue is a black hole, a worm hole — no telling where you could end up.


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