What Does Your Website Say About YOU? (15 posts)

  • After visiting my website, many prospects and clients have told me that they feel they already know me, personally, as well as understanding what I do.

    95% of my new business (other than referrals) results from my website’s Google positioning and content.

    However, many business websites are still little more than online brochures. Sometimes slick-looking, but weak on content and/or SEO. Verbiage is often too hype, or too corporate-speak.  Significant links don’t work.  And to my great surprise, quite a few are lacking bio on the organization’s leadership.

    What does your website say about you?  And what do you think is essential to making a website an effective selling tool for your business?

  • Looking forward to responses on this thread.  I tried situated research.com where it reviews your website and google ranking free.  One of my low grades – same as any other florist website.  Well I sell flower arrangemenst. How different can you be without scaring people away?

  • You don’t need to be different to be effective.  If you know what your customers want to hear across the counter, then they need to “hear” the same thing at your website.  Too often, website content writers can’t write in plain English, rhetorical style, the way we talk.

  • how do you find out how to improve SEO?

  • Now THAT could be a topic all of its own, Barbara, why don’t you start that as a new topic and invite comment from the scores of SEO experts who are your fellow members here?

  • @bernsteincrisis

    A prospective client who found my website via a search called me a couple of days ago. She said, “I love the way you present yourself on your website. I found your blog when I was seeking an answer to a question. I ended up spending a couple of hours reading through your blog. Then I explored the rest of your site. I feel as if I know you.”

    For me, the most essential element of my website is being true to myself. I present myself as I really am, and if that resonates with people, we’ll likely be a good fit for working together.

  • THAT”s what I’m talking about!  I get similar reactions, and as a result I usually have clients I really enjoy working with.

  • @bernsteincrisis

    Jonathan you have raised a very good issue. Our website is all about handmade Thai silk BUT our home page is way too busy and does not give visitors any information about me…..and people buy people first!!

    This is the reason we are completely changing our home page.

    Sure if they visit our blog which is attached to our website there is stacks of info, videos and images that will give the visitor a really good idea about who I am, what I stand for and how I can help them.

    But I agree with your view totally and the home page needs a complete overhaul.

  • @bernsteincrisis Jonathan, I really liked your site. You bring heart to a heartless subject and make people feel safe and that you are accessible. I will be taking some of this spirit into future implementations if my own site. I am learning mre and more that people hire us, not our skills.

  • Abigail, thanks for the kind words.

    When I left my last employer (18 years ago) to start my own consultancy, I asked a number of my business contacts, “Were you working with us because you liked our firm, or because you liked ME.” The answer was invariably, “We like working with you.”  So you’re quite right, we’re selling ourselves, first and foremost.

  • My suggestion to anyone considering doing a complete overhaul of their site is don’t you want to get someone who can help you make changes to generate leads and sales. This usually involves reorganizing of information and revising as well as adding things like call-to-action buttons that direct people to where they want to go. Look for someone who knows about website conversion optimization to help you. Typically web designers do not have experience in this area.

  • Johnathon. You have great information. To enhance your site further, I suggestion making the main focus of your home page your unique selling proposition and value that you offer. Then use call-to-action buttons to direct people to the next steps in the conversion process. Also read about writing for the web to make your text scannable. You can conduct research on writing for the web. The site at http://www.useit.com is a great place to start. Those are just some general suggestions to make your site even better!

  • @barbara, I can provide you with a wide range of resources. Feel free to contact me with your information so that I can send the information to you.

  • Right now, my website’s saying, “Is anyone coming to this party or what?”

    t’s very unhappy with me because I haven’t opened the doors yet. Under construction till next week… that’s my story for now and I’m sticking to it, tee hee!

    Robin Carlisle

  • @bernsteincrisis

    Jonathon, somewhere in the Clubs today a member started a Forum on websites going dark in times of crisis. She’s writing a white paper on the subject and asked for input. Right up your alley, guy. If you have time, see if you can hook up with her.

    BTW, you site is very relevant, organized, and just what your clientele needs and wants to see. Perfect example of what you’re talking about here today. Thanks for broaching this subject with us all. It’s a very much needed subject and sometimes a difficult one to bring up depending on the crowd. You’re input here was well spoken, diplomatic, and timely.

    Thanks for starting a great thread. Very helpful to everyone.

    Robin Carlisle


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