said 1 year, 5 months ago:
@mike-stelzner Twitters new interface is really making brand pages more streamlined.
It is no doubt with all the changes we have seen on Social Networks this year they have made is much easier for brand to engage with their customers.
2012 will be the year of engagement. Customers now have opportunities to influence brands in new unique ways. Next year I don’t believe any brand can afford to not take Social Media serious.
Some might say we already seen the tipping point, but after Google finally applied a Social Network that really capture everyone 2012 will be the tipping year.
I don’t believe we see Web 3.0 yet, but more a realisation of Web 2.0.
Are Morch – Hotel Blogger