Web site review..Your input desired! (18 posts)

  • Hi friends, Aprox. 8 months ago we launched our web site for are new food catering business.Since our point of sale is in our local area we are not trying to have a broad reach all over the U.S. We are located in Humboldt Co. Ca. Now this is a large county in compared to others BUT our total population in only 120,000 total people. We are currently getting about 110 visitors a month which to me seems very low. I must admit I really have no clue if I’m correct. My request to you is that you would take a few minutes of your time to view several pages of it and give me your honest feed back. I’m a big boy so I can handle any comments you would share. The site is located at uniquelyyourscatering.net Best Wishes and my thanks in advance, Andy

  • I’ll look at your site in a day or 2 – looking at it won;t get you more traffic. some quick SEO tips get some video of your events onto Youtube and then embed them onto your site. Produce content daily (recipes - catering menus??)
    start by adding your business listing to the following sites:www.google.com/placesforbusiness – http://listings.local.yahoo.com/ -http://tinyurl.com/3bpd6ch – http://tinyurl.com/3usmm59 -http://tinyurl.com/yadxe8k – https://biz.yelp.com/support -http://tinyurl.com/3ku555j – after you submit to those here’s a few more – http://www.locallytype.com/pages/submit.htm#localsearchenginesus – get a FB place page – http://www.facebook.com/help/?faq=175712612483949&ref_query=pla – I THINK a “place” page would be best but if travel a “fan” page may be more approproate – others may be better to answer. 
    See if that helps for starters

  • Thank you Mitch for taking the time to write back. I will clip on the links you suggested to make sure our business is listed. Usually we pop up on the first page of google and yahoo in most cases.Sometimes I wonder if living in such a low populated area with such a localize service as we offer may just only bring in 110 views a month? I’m hoping the front page of our site is very eye appealing and will draw our viewers deeper within the site as well. All input is always welcome,Andy

  • Hi @andy-dickey, where do most of your traffic come from? Have you considered getting your website mobile optimized (If it’s not already that is)?

  • Otoabasi,Could you please explain what your referring to? In do use google analytics and monitor my site weekly

  • what’s the URL?

  • Hi Andy,

    your page looks great. I believe some SEO will definitely help to get more visitors. Also, don’t forget to submit your food catering business to Google maps directory (for example this search should return your business: http://goo.gl/maps/wUaQo)

    How many leads you get from the website contact form in one month? Would it be worth it to support the website with area-targeted paid campaign? (when someone is searching for catering in Humboldt, you would be highlighted on Google)

    Also I guess your kind of business is mostly about relationships you have with your existing clients and recomendations will play a major role. I’ve noticed that you have a decent Facebook Page – I would recommend to focus more on it.

    You can also run a highly targeted (and affordable) PPC campaign on Facebook only for Humboldt Ct. area and only show it to women who are engaged ;)

    @andy-dickey

  • Hi @andy-dickey, what I mean by that is this: If visitors use their mobile phones to access your website, are they going to see the regular website or the mobile optimized version?

    If it’s not mobile optimized, then you are losing out on that traffic area, because a regular website looks terrible on a mobile phone. If you need help with this, let me know.

  • Hello  @andy-dickey   

    You’re going to hate this — although readable the design should be light and airy to showcase the photos of events.  The design is way to heavy for the context of a catering company. It should be elegant and light, showing off photos of events.

    SEO could be better too — where there are PDF files for the menus, etc., there should be actual web pages containing that information with a link to the PDF for download. 

    People probably are not staying to look around much because the design is much to DARK – makes it look like a cookie cutter website too.  

    A blog is needed ( in addition to the website ) for fresh content and to cover current events. This is where you would place your ‘press release’ notices (SEO optimized) to show off your skills. 

    How many unique visitors are you getting each month?  How many drive on into the site from the home page?  If the home page is the most visited without folks going in much further – that would be due to the design not fitting the business. By the design looking “cookie cutter” (and the bad colors for text and background) people may not be actually perusing the site either.

    What stats are you reading?  Do you have access to AWEstats with your hosting company?  IF you are depending on Google, please go further to get the real numbers. 

    .02 

    Eileen :)

  • Thanks friends, Lots of good feed back here to ponder over! Before launching our web site I took a lot of time viewing several other catering sites. During this time I took many notes of several ideas I thought appealed to me. I was trying to make the home page look elegant to the viewer.The idea of adding a blog is a very good one. In fact I have been doing a lot of research about blogging and do plan on having it linked to our web site.Please keep the suggestions coming! Their all appreciated.

  • Mitch, the URL is http://www.uniquelyyourscatering.net

  • @andy-dickey  I do think it looks elegant and it’s appealing overall but I agree that it could be lightened up a bit. 

    I would love to see a lot more pictures of the food.  The menus list the food but if there was a way you could link to pictures of the food that would be great. 

    Also a blog would do a lot to get more traffic to your site.  If you could blog about event ideas, wedding ideas, and events that you were at, that would be really helpful.  It doesn’t have to be that often – just once or twice a month would be a good start.  Plus that would give you content to share. 

    I like your Facebook page content – looks like a good mix of personal info, fun, and sales. 

  • @Andrea is right – more pics of food

    Here’s “your babies ugly” thoughts in no particular order
    1) No call to action – “book your party now” Call now for a free quote - 2) Phone number & adress needs to be on front page – I have no idea where you’re at so I don’t know you won’t cater my party in chicago – This is VERY inportant (I spent 20 years in foodservice – http://goo.gl/hIjVt&nbsp ;) – They need to call you – your website won;t “seal the deal” it’s got to be one on one on the phone or in person) 3) Need some sort of “trust” info “In busness since” BBB seal 4) Start making videos food prep – delivery and set up – nothing fancy DIY just use a tripod – maybe barter with partner videographers – then post to site 5) Menus page – move menu categories higher with an image of a table setting for each category 6) Global header’s too big 554×309 I’d take it down to 160 -175 high – average website visitor sees the top 15% of your site – glasses and candles? what’s the message – could easily be any restaurant – how about a pic of a 20 foot long dessert table? – Your partner photogs can probably supply these 7) “Partners” doesn’t spell out “here’s a list of people who can help pull your event together  8) make sure all your “partners’ have a blurb about you and a LINK to you on their website
    hope that helps

  • One more thing, I’m going to move this to the Small Business Club since it’s probably a better fit there,
    @andy-dickey

  • Andrea and Mitch…Thank you both so much for your prompt feed back! I am going to forward all of the posts to my web designer so that he can start the revision process…

  • @andy-dickey
    I’ll be echoing a lot of what @mitch-rezman has already said.
    You really need to communicate to the site visitor VERY quickly, and they should know in an instant if this is the right website. 
    So this means:- what do you do? (mentioned clearly)- where do you do it?- what sets you apart from other caterers in your area?- who is your audience?

    The last point is where I see most people fall down. They want to offer their services to everyone so they don’t miss any opportunities. It feels wrong to narrow your scope – but every time I see people do it it works.
    So in terms of catering services – is it silver service or finger food? Weddings or children’s parties? Do you prepare and cook all the food yourself? Is there a type of cuisine that you specialize in? All of these are opportunities to say “we are the experts this field”.
    Onto the design elements:- website is really dark. For the last few years most cook books and food-related publications that I see use as much white as they can. They open up a lot of space and put a huge emphasis on the photography.
    -  I’m finding that block of text is quite difficult to read. I suggest reducing the word count, and in the process really emphasis what you’re selling: entertainment, and stress relief for event organizers. Off the cuff:“You’re invited…..
    To sit back and enjoy Humboldt County’s most relaxing and professional catering service. 
    Sit back and relax while we handle every aspect of food preparation and service at your next event.
    If this sounds appealing – click the link below and let’s start chatting….”
    You can probably weave something better than that, but it brings the volume of words right down, and gets your message across much more powerfully and quickly.

    - My personal preference is to have a testimonial on the front page, even if it’s an except. This is such an excellent line: Her flexibility, culinarytalents and attention to detail make Elizabeth, and Uniquely Yours
    Catering, my first choice for any event, large or small.  It seems a shame to have it tucked away.

    - the Facebook feed on the front page takes up a lot of real estate. If your website is intended to bring people to the point of buying your services then I think the space can be better used. 

    - The header is too large, and kind of distracting.
    Whenever I look at a website I try to look at it through new eyes (quite easy to do when I haven’t seen a particular website before!)
    But then I ask myself “is this enough to make me want to click more?”So in my view the home page really needs to send a message really quickly that says “yep – you’re in the right place, here’s the proof, now here’s what you need to do next”. Anything less and you’re missing out a huge chunk of opportunity.

  • Thanks Mat Fitzgerald for taking all the time you spent on your response to my Web Site! I believe you couldn’t be more right on your suggestions. My web guy has already made a few changes via Mitch’s suggestions. Now with your added excellent ideas my web guy will be busier than ever. I think you have really hit the nail on the head with several of your points of change. As soon as the revisions are made I’ll be sure to let you and Mitch know.I am looking forward to seeing this web site improved! Thanks again,Andy

  • Andy,
    Your website looks good, and your url is perfect ! …BUT after looking at the source code you need to make some changes to get higher ranking on search results.
    Suggestion:

    1. use just your company name in your title tags
    2. use just 5 keywords in your meta keyword tags such as catering, wedding catering, business catering, ect ,ect. Be sure these words are in your website body content.
    3. shorten your description to 150 character use your company name there since it contains the keyword catering
    4. use your keywords in the img tags
    5. Very Important ! Change your heading from “welcome” to something like catering for weddings, business gatherings, holidays. Well you get the point you know your industry.
    I came here to learn social media marketing,but as an IT engr. this something i know.

    Will


Add your voice to the discussion

Existing members: . If you do not have a SME account, .