Using webinars? (73 posts)

Topic tags: Webinars
  • Have you used webinars in your business? Do you plan to use them? If so, how do you do it? How often do you have them? How do you get people to listen?

  • In the past I have used webinars and will probably start again in 2012 with a new project I’m putting together. 

    I’ve used http://www.GoToWebinar.com but have switched to http://www.Join.me as it’s very inexpensive (or free if you go with a basic plan). The only missing component I would possibly use would be the record feature.  However, it’s just as easy to use a screen capture device such as Camtasia if I need a recording. 

    When I was doing them, 1 to 2 times a month.  As for getting people to listen, I’d plan the event/training and email my list. 

     I’m curious to test and try some of the Facebook apps for webinars in the future (although at the moment I believe the only ones I know about are pre-recorded webinars…but that can have a benefit too). 

  • @dakotalocal awsome, Jon, thanks for the input. What are your webinars about?

  • @deairby when I was doing them they were on sales and marketing tactics and strategies for salespeople in the merchant services arena. 

    For 2012 I will probably be focusing on tools for growing retail business and share ideas and how to implement what I’ve implemented for clients and seen positive results.

  • Are you familiar with “snap retail” or “Whiz Bang” with Bob Nugent ? So, sorry I can’t think of the links.

  • @deairby I’m not, I guess I’ll have to look them up. 

  • @dakotalocal here is the link for Whiz Bang:  tips@whizbangtraining.com   and here is the link for snap retail: http://www.snapretail.com/about/about-us.aspHope these help.

  • @deairby  Thanks, I’ll take a look. 

  • @dakotalocal you are so welcome

  • Oh, yah.  Webinars will make you an authority in your field.  When done right, they can be an introduction to your business.  You can also create entire information products with the recordings.  This year I am going to do a few (ok, more then a few) of them. Many of them will be in partnerships with other people.  I host my recordings so I also have a URL for each one. That way, I can use 

    How do you get people to listen to your webinars?  They need to know, like and trust you first.   Also, good sales copy (words that sell) on any of your marketing materials make all the difference in the world. Stick with your keywords for the titles!

  • @randithompson Awesome information, Randi! I am looking into it and agree that you can recycle the products! How did you establish yourself as an expert and how did you build trust to have followers?

  • @dakotalocal et al.: Thanks for the tips and suggestions. Webinars are definitely on my to-do list for 2012.

  • @themusclediva what will yours be about and how do you plan to execute?

  •   @randithompsonYour advice on Webinars was spot on, I would also suggest that when you run a webinar always give great free content for 90% of the webinar and I always inform the attendees that they will be getting great usable content but I also have a special offer at the end of the webinar.

    If you use webinars strictly as a sales pitch you will find it hard to have your attendees signup for future webinars where as if you provide quality information they will be looking forward to your upcoming webinars!

    As a marketing consultant this is what I always tell my clients before they schedule a webinar.

  • @deairby Thanks for asking. Topics will be related to nutrition and exercise for healthy fat loss, with a special focus on women. My approach is permanent lifestyle change, not gimmicky, unsustainable fad diets that leave people defeated and fatter than before.
    How I’ll execute: I’ll offer and promote a really useful free session and then let participants know about the course they can buy. Not sure which conferencing platform I’ll use.

  • @deairby   Webinars, when done correctly, will make you an “instant expert” of sorts.  The key, as others have stated above, is having the right presentation.  Which means nothing if you do not have a customer list or followers who know, like and trust you.   I would recommend that most people start with a trial period on a webinar system.  Then practice!  Create your webinar rooms and play with what you can do.  I like having screen sharing abilities and being able to have more than one host speaking at a time.  Not all webinars allow that.  (I am now using Gotowebinar)   I would also suggest starting with the interview type of webinar until you are comfortable with the process.  To do this, choose a guest presenter that is a leader in your field, or has valuable information that your followers need. Create a webinar around them and the benefits they can share with your followers.  You might even know somebody who has a product that they would love to have your promote to your followers through a webinar preview.    By partnering with successful people in your field, your reputation and credibility will go to the next level.  

    Learning how to use Powerpoint is also important.  Having the right “slides” to work with makes a huge difference in how we present with a webinar.  

  • @deairby

    These are some great tips. A lot of what I see here are for building your list. However, I’ve done something different in the past, and plan to revamp this for 2012:

    I charge for my webinars! (Wha?!?)

    For me, webinars are not a lead gen tool, they’re a passive stream of income. I charge $25 – $50 for 60 min of content, 30 min of Q&A.

    I also record the webinars (in the past just the audio and slides) and make them available for attendees, and resell them to other people. I also bundle a bunch of related webinars and sell those, too.

    There’s nothing wrong with doing free webinars for lead gen, I just decided to go in another direction. Also, I find that I often get business from paid attendees, anyway.

    As a benefit to flyte’s clients we usually give them a free pass to the webinars.

    Hope that helps!

  • Hi

    I started webinars last year, I do a mix of training and case studies.  At the moment I focus on social media help for small businesses.  I find having a few webinars recorded when I get asked for help.  It means I can avoid those ‘can I just pick your brain’ conversations and I have examples that I know a bit about what I do. 

    I promote them through Facebook adverts and on my blog.  It was all a bit haphazard last year but I have put in a plan for 2012 with 1 free webinar a month to help build up my email list.  It also helps build my reputation for my larger corporate clients and they appreciate the ‘free’ gift when I send them.

  • Go @rich-brooks   Thank you for the reminder.   I am also going to start charging more often for webinars. 

    I will still continue to present free and Preview webinars but am now focusing on information products like you are.  

  • @themusclediva @marketmy @randithompson @rich-brooks awesome input, great resource for webinars, you all rock! I hope to work webinars into my plan at some point. Still working on content.

  • I have not used webinars, b ut encourage my clients to do so, (do what I say, not what I do)Reasons: 1. webinars are the content that populates other social media sites, and generates interest, and hopefully engagement.2. They offer a demonstration of something important, a message, product positioning, business purpose, etc. 3. They say something about the sponsor, offering evidence that he/she is a person, not some avatar of a marketing department of some multinational behemoth organisation. 

  • @allenroberts good summary…so why don’t you do them? how much time does it take to get one webinar done from start to finish?

  • @dakotalocal  I have had bad technical results with Anytime Meetings and I think Talk Fusion should be sued, their platform is so bad.  GoToWebinar seems to be the industry standard.  And I think Google Plus Hangouts will have some surprises in 2012.

  • I got tired of paying Go To Webinar fees and the constant drop off of the signal so I purchased my own webinar software and couldn’t be happier!

  • What is the software, Rick and how much was it? @rlmosca

  • @alremetch I’ve not tried Anytime Meetings or Talk Fusion (although I’ve heard some negative things about the latter). 

    GoToWebinar is used by a lot and for the longest time were my solution of choice, however for the cost and functionality I needed Join.me was just an overall better choice. 

  • I have read though the posts and appreciate everyone’s input. I do have a good question that needs some strategic advice from everyone:

    1. What if you are selling Business Process Management (BPA), Six Sigma, Business Process Modeling Notation (BPMN), ISO, etc. software?
    2. How do you make it or keep it interesting?
    3. How do you get people to want to join the webinar?
    4. What should you offer at the end?

    Your thoughts and advice is much appreciated!

  • @seancookceo-salyrisstudios  great questions, Sean. What can you offer of value for free that people would want to have? This would entice people to listen and keep it interesting. What would be your goal for doing a webinar?

  • @deairby this is actually for another company that offers great value in their software; however, the challenge is to make a potentially “boring” software webinar interesting. (I can share the actual company as a way to be clearer or as a way to make a case study for this thread. This way, you can review a recorded webinar to see for yourself.)

  • @seancookceo-salyrisstudios I think I’d go with a case study style webinar for your type of subject personally.

    I may be the odd one out there, but I love learning what has worked for others as it gets the wheels in my head turning about how I could migrate it to the project/business I am working on.  

    Lately, the most interesting webinars I’ve been on have included audience survey questions as well as give away items. 

    To get people to join, I would probably go with an offer that one of the participants will get a full review of one of their current systems.  The offer could end up being expensive, but my guess would be that the lifetime value of your clients is probably pretty high so it could be worth it. 

    At the end I would offer a phone consultation to see if there’s a fit.  Rather than trying to “sell from the stage” let the participants know that you may not be a great fit so it’s best to chat to make sure there is one. 

    You may want to check out http://www.paullemberg.com as, although I’m not sure it’s a direct match to what you’re doing, he’s got a great way of presenting and drawing an audience in and moving them to want to take action in small steps. 

    Hope this was a little helpful.  I don’t know your industry very well, so I may be totally off but hopefully it will at least get the wheels turning for you. 

  • @dakotalocal Thanks for the ideas and response. I have quite a few ideas (coupons, discounts, refer-a-friend discounts, freebies after webinar, etc.), but I wanted to see if there were some I didn’t think of yet and you hit on one: “…one of the participants will get a full review of one of their current systems” which is a great “warm lead” for the sales team. That can be measured to see if the ROI is there as well.

    For this kind of software, I would approach it with case studies showing real ROI and how they solved problems, increased productivity/compliance, etc. with charts and graphs along with small tutorials showing off some new features. Companies want to know the bottom-line ROI, so give it to them in different ways.

    Yes, surveys are a great engagement tool and I would recommend everyone use them to get a feel for your audience. The company is iGrafx and their webinars are located here: http://igrafx.com/resources/webinars/ I have not reviewed them yet but talked to the Marketing Director that hinted that they are working on new ways to make them more engaging and entertaining.

  • @seancookceo-salyrisstudios @dakotalocal What great information. Sean, sounds like you are really on the right track. Thanks for the dialog.

  • @dakotalocal I’ve been invited to teach some private (paid) webinars in 2012 and need suggestions for an excellent, inexpensive webinar service.

    I’m familiar with GoToWebinar and would like to learn more about Join.Me. What are the pros and cons, compared to GoToWebinar? The home page for Join.me doesn’t give much info!

  • @laurachristianson Be careful choosing inexpensive webinar software, there is nothing worse than having your webinar crash right in the middle of it, and a lot of inexpensive ones don’t give the option to record the webinar, also find one that allows you to have a webinar on demand feature.

  • @rlmosca Thanks so much for your tips, Rick. Really appreciate your warnings! I will look into Evergreen Business Systems.

  • @laurachristianson They also have great customer service and they are continually giving updates and new templates.

    If you have any questions regarding the software send me a pm and we can discuss it, I don’t want hijack this thread!

  • @laurachristianson @rlmosca Thanks for your help, Rick. You always come through with such helpful information. Laura, hope you get your webinars off and running.

  • @laurachristianson great question and I’ll try and give as much input as I can. 

    Join.me Pros:

    • 250 attendees can attend the meeting
    • Pro version is $19 a month I think
    • You can create your own room name such as http://join.me/dakotalocal
    • You can leave room open to all or invite only
    • You can schedule meetings in advance
    • You can still switch presenters like GoToWebinar in Pro version
    • Free version is still 250 can attend but you don’t have control over your link, scheduling or attendees (which allows for stragglers to wander in hypothetically)

    Join.me Cons

    • No record feature for webinar (can still use Camtasia or other screen capture software)
    • No interactive polls like GoToWebinar (if you have smaller groups, you can open up the lines or use the chat box to get same results and provide more 1 on 1 interaction) 
    • No video capabilities like GoToWebinar has added

    Because of the cost difference and the features I personally need, I am happy with Join.me.  The interface is easy and responsive so I’ve been pleased. 

    I think it really depends on your group and needs.  If you need more features than Join.me has, I would personally recommend GoToWebinar as I’ve always had great luck with Citrix products. 

    I’d suggest signing up for a free account on Join.me to take a look, worst case scenario is you have taken up a few megabytes of hard drive space and you have an additional tool. 

    Hope this helps

    Jon

  • @dakotalocal great, thanks for your input

  • @dakotalocal You are a great resource for this club.

  • @rlmosca Thank you, I appreciate it.  I don’t have all the answers, but am happy to share and help any way I can. 

  • @rlmosca @dakotalocal totally agree with Rick, thanks Jon

  • I have to admit that I never understood the benefits of webinars. Until recently, I thought that webinars were the unnecessary cousin of the YouTube video, since anyone could make a video of herself explaining something and post it onto her YouTube channel for the world to see. Today, video editing software is rather low-cost–or even free–and very easy to use. This means, any self-made expert can produce videos with split screens (presenter & slide show) and add cool effects and music to it. Even remote collaborations are no issue anymore thanks to broadband internet. Also, charging for a webinar was never an option for me. 

    Maybe I just don’t see the benefits of a webinar, except that a company can charge for attendance, if it wishes to do so. Other than that, I feel that it is the same like posting a video online at a very specific time. 

    Nonetheless, I will keep following this discussion. Maybe I will recognize more benefits and become a fan of webinars. :)

  • @sebinomics Webinars, l as I understand it, help to establish yourself or your company as the “go to” person and build trust by giving good content. Both are invaluable for creating your own uniqueness that sets you above (not just apart) from your competition. @rlmosca @dakotalocal Do others agree?

  • I have used gotowebinar in the past and this year will try meetingburner (it is free and apparently it has funcionalities like video (to see the presenter), easy formats for video recording, usability, quick to open for registrants). Any recommendations on webinars platforms? Anybody uses meetingburner?

  • @webempresa20  I would say using a free service is ok for a short period of time but if you want to be doing webinars as part of your business you need a high quality webinar platform that have you considered buying your own?

    I did and would recommend doing this, you pay for it once and never have to pay monthly fees. Plus you get all the functionality of GoToWebinar and more.

  • You are welcome @deairby   I hope you take the time to start creating your own webinars.  They really make a difference.  Once you get the hang of them they are pretty easy.

  • @rlmosca are you using your own server, Amazon S3 or Evergreens servers? Which is the best performance and bang for the buck solution if you get serious with webinars? Thanks for sharing Rick.

  • @seancookceo-salyrisstudios good questions,  @rlmosca I want to check this out, thanks @randithompson I hope I find time, too! Still need to firm up the content :)

  • @seancookceo-salyrisstudios I am using the Evergreen servers and have had great success, but I will be using my own servers later this year.

  • I did my first webinar a few weeks ago and, unfortunately, the quality wasn’t that great. I’m going to re-record it on my computer and upload to Youtube for those who had difficulty with the sound. To do this I used Quicktime but for some reason I can’t seem to import the audio to imovie. If anyone has any suggestions I’d be glad to hear them. This is all new to me.

  • Can someone respond to Cas’s question here about webinars? You all have such great knowledge. @rlmosca @randithompson @webempresa20 @casmccullough

  • @casmcculloughI think we all need more details to what your issue it exactly. Are you doing a new webinar from scratch and upload it to YouTube, or are you trying to post the recorded webinar but have issues with the audio?

    iMovie provides lots of options for importing and editing up to three layers of audio tracks:

    http://www.ischool.utexas.edu/technology/tutorials/graphics/imovie/11imp_audio.html

  • @seancookceo-salyrisstudios @casmccullough Thanks, Sean. Did you get that question, Cas?

  • @seancookceo-salyrisstudios and @deairby thanks for answering. Initially I recorded the webinar on Meetingburner and tried to upload it to Youtube but it didn’t work. Plus the sound quality was terrible and the screen sharing kept freezing. I think skype was interfering with the screen sharing.

    So, I decided to just record it on my desktop and recorded an audio file and a screen-cast file which both saved as .mov files but for some reason I can’t import the audio file into imovie. I imported the screen-cast file just fine.

    I looked at that link Sean, amongst others, but that is for importing from CD. I tried uploading the audio to itunes but it still won’t load into imovie. Very frustrating. I think I’ll just have to re-record the audio in imovie direct. Don’t know why you can’t record both audio and visuals at the same time. A lot of the online ones that do allow this are swf and as you know, you can’t import those into imovie because of Apple’s anti-flash stance.

    Happy New Year everyone! It’s only an hour till 2012 here.

  • @casmcculloughI am not sure how Meetingburner handles the webinar, but looking at the site it seems that are still working out the bugs. What are the exact files you tried to upload? Are they .mov, .swf, .avi, .flv? Camtasia Studio would be the better option for doing screen-casting so you can record the audio and your screen at the same time or purchase a swf-to-mov convertor and use the software that exports the swf, then covert it.

    Okay, with iMovie,  you can narrate your screen-cast video while playing it back in iMovie, or import your narration audio file or the import from iTunes method. Be sure the audio your trying to import is a .wav or .mp3 or so you can be sure iMove will import it.

    I use software like Adobe Premiere Pro or Final Cut Pro which has obvious layers for multiple video and audio timelines. I am sure iMovie has these as well, so be sure to expand the view them so you can edit your audio timeline on its own to be sure it syncs-up with your video screen-cast.

    These are the basics, but codecs, compression methods, sound quality, frames per second (fps), steaming, etc. are technical stuff we can get into one-on-one. The end result of what you post has everything to do with knowing all of the technical stuff or really nice software that takes the need for expertise out of the equation. ;-)

  • @rlmosca What is the best webinar software for SalesForce users Rick?

  • I am not a user of SalesForce so I would not be able to recommend one, but if you tell me what you require of a webinar as a SalesForce user I will definitely research it for you.

  • @rlmosca Thanks Rick. I’ll have to get back to on that.

  • @rlmosca once again, Rick, you come through with incredible information…Is meetcheap almost as good as evergreen for those who are starting out and/or don’t have the funds?


  • @deairby  It is a new service so I have not had chance to check it out yet, but I do know of the individual who is releasing it and he usually offers good products, I don’t believe it will be anywhere near as powerful as Evergreen but if someone has limited funds then this maybe the solution! Evergreen focusing mainly on Webinars where this new product will also give you the opportunity to have a conference room such as go to meeting but at a cost dramatically less. Even though I have and love Evergreen I have signed up for the early bird list and will be signing up when it goes live later this month, for under $10 a month you can’t go wrong!

  • @rlmosca Thanks so much for the tip about meetcheap! I’m going to investigate soon.

  • @themusclediva Let me know what you think about it!

  • @deairby, i’ve used  http://www.anymeeting.com/ it’s really nice to experience but i would love to have a couple more for future webinars. I had a webinar for my aussie clients re. social media marketing: awareness and importance

  • thanks for the link @moinshaikh

  • I have tried most of the webinar platforms, and have free versions that I can also record with.  I save the recordings at Screencast.com as Youtube will not hold an hour.  How are you doing that Cas? @casmccullough (uploading a file that size in Youtube?)  I also use Camtasia and agree with Sean @casmccullough Personally, I think that the Adobe Premiere Pro or Final Cut Pro is for serious professionals.  

    Skype will cause issues, and an echo.  I do not use it when I am recording a webinar.  I also find that adding videos can sometimes be an issue.   My first webinar was also a failure.  I was sharing training videos and trying to record with both Camtasia and Gotowebinar.  What a mess!  The sound quality did not work and the videos dragged.  I have not tried videos since… 

    Since then I have also created a team around me to help me create the best quality presentation that I can. Pretty graphics, interactive Powerpoint, and people who are there on the live webinar to make sure everything is working right has made a huge difference for me. This weekend we are doing a Preview Webinar on “Make $$$ with Teleseminars”  If you like, once it is completed, I will share the link here so you can see what we have done with webinars.  

  • Randi, would love to see the webinar. Thanks for all your information. @randithompson

  • I have a client who uses Evergeen Webinar and I am setting up his webinars using that software. It is pretty good and easy to use.

  • @deairby

    I have used WebEx’s webinars. Pricing is pretty much the same as GoToMeeting’s webinar services. http://www.WebEx.com

    Social Media Examiner uses this source to hold their webinar/presentations:http://www.whitepapersource.com/

    I have not experimented with this one yet.

    Heather :D

  • @deairbyAlso, keep in mind that pricing ranges based on number of participants (normally).  So some do “the first 20 to sign up for this free webinar” or something like that because they only want to purchase or afford the $$$$ monthly charge.  Some have up to 100 participants ($79-99 a month), the 500 participants I think is the next level, then 1000 and so on.  So be sure to check out pricing on how many participants!!! Regardless of which service you use…check that number :D

  • A product that I have used and been happy with is http://www.instantpresentors.com.  I noticed it was what Mari Smith used and investigated.  Very easy to use, webinars can be recorded, and it integrates automatically with your social media sites and does automatic updates.It is about $250.00 a year, with no limit of how many webinars you use, the limitations is how many people can attend the fees go up from there.  I too am like @rich-brooks and charge to attend.  I package a series together and charge.  

  • I am interested in learning all the ropes for doing webinars, marketing them, etc. Thanks to you all for all the tips. If anyone knows any basic How To resources on this topic, please post them. Thanks.

  • how are your webinar goals developing for the year? @randithompson


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