Traffic Reports (TOTW: 3/11/2012) (20 posts)

  • Happy Sunday, everyone! 

    One of the most important parts of web marketing and social media (for business) is measuring your results.

    Here at flyte we use Google Analytics? How about you? We work with a few organizations that aren’t allowed to use GA because of the concerns around privacy.

    If you are looking at your traffic reports, Google Analytics or other, what reports do you find most important? What are the key indicators that things are heading in the right (or wrong) direction?  

    Is it traffic, or time on site? Is it the keywords you’re most interested in, or referral traffic? 

    Also, how often are you looking at your analytics? Every day? Every week? Once a month whether you need to or not?

    And if you have any tips on how other small businesses can make the most of their traffic reports, please let us know!

  • @rich-brooks We have a Google Analytics account at my association; however I have only started looking at it. I’m trying to figure out the number of downloads of a presentation that we did last week. I know through our CMS stats that we had over 1500 visits (which is a lot for us). I need to delve into FB’s analytics and find a service for Twitter monitoring. Since we’re not as focused on converting leads into sales, our tracking is more about basic stats such as likes, hits and RT’s. I’ll be interested in seeing what others say about GA and other tools.

  • @rich-brooks Hi Rich, I have been reading a 2 part series on advanced tracking analytics using Google analytics written by Justin Cutroni. 

    What interest me about this event tracking is being able to drill into the data to see if my content is working. This nuts and bolts approach allows being able to determine if the site visitors are reading the content. How far are they scrolling . How many of the visitors make it to the end of the article and then measure how many of them make it to the end of the page.
    http://cutroni.com/blog/2012/02/21/advanced-content-tracking-with-google-analytics-part-1/

    http://cutroni.com/blog/2012/02/23/advanced-content-tracking-with-google-analytics-part-2/

  • @rich-brooks We’ve been using GA for a while now, and have most of our clients set-up on it too.

    My favorite stats to review are the keywords to see how people found us in the search engines and referring URLs to learn about other external links that I may not be aware of, or to determine which external links are referring the most click-throughs.

    I also like to take a look at what pages site visitors are leaving our site on and try to figure out what I can do differently on those pages or to try to retain them longer on the site.

    Our Internet Marketing Guru wrote a simpe blog post about web analytics:

    http://keystoneclick.com/blogs/ryan-mehaffey/web-analytics-101-part-1

  • Web
    GA – don’t look often enough so thanks all for links on the how to’s. To me most important is referral traffic so I can focus on where to market. Also if they are bouncing or which pages they bounce from and why? and which pages they stay on longer – so website can be improved.

    Social Media

    • bit.ly to track links that i post in social media if they are not going to our blog or website
    • facebook insights as well every so often
    • email from Crowdbooster on which tweets do well
    • hootsuite offer reporting as well though limited unless you go for pro version

  • I’ve been on StatCounter.com since 2006, but only use their monthly tracking of total visitors.  My GA doesn’t go that far back.  

    I have GA tied to Google Adwords.  One of the things I track is the effectiveness of the Google Adwords.  I’ve done a lot of changing and now while I have fewer hits (which cost more), they are a higher quality of hits.  I also like to check the InPage Analytics to see which of my links are getting the most hits.  I wish they could track the links behind the images.  I like the new Beta realtime….Found that we are page one no 3 for search on JDLink which tells me I need to pump up that landing page.  

    We have a mobile website so I like to check on the status of those pages and types of smartphones.

  • I use Alexa and Google analytics.  I like the ranking score for Alexa and the search terms from Google. 

  • I’ve been using Google Analytics for about 6 months and has been very useful but I didn’t know that you can get information on what keywords and url’s they enter. Thanks @lorihighby

  • @rich-brooks i use  stat  counter for our  website…… it  tells me a lot…i like to see where the   visits  come  from, i like  the  graphs,  and i like the   long  term  record. 

    the  keywords  are  kindof  depressing…. ours  are all over the place with  little   pattern… from  vintage ironing  board to   kitchen  cabinet to  shabby chic…. 

    i can see which  forums   give  me the  best  connections…and   pinterest of  course… 

    for a  low tekk person   like me its  plenty of info… 

    also  use  facebook  insights…and  have signed up for  google analytics…but  not  used it  much yet…

  • @annfurnivall: I don’t think that’s depressing, just interesting! You do well on “long-tail searches”, which often represent people who are ready to make a buying decision.

    @jackburgin: Unfortunately, Google has made a recent change where they’re hiding the keywords that searchers are using if they’re logged into Google. Thus, about 22% of our traffic from keywords is “not set.”

    Odd, coming from a company that’s currently under investigation for illegally tracking users who are using the Safari browser. :(

  • @rich-brooks: Thanks for the info.

  • OH!pinion (not a popular one either *sigh) —

    I use Google Analytics very sparingly. Always have. Putting all a clients eggs in one big basket is too narrow a view to do any serious SEO work.  There are too many (in many ways better) alternatives out there to depend on a company that has such a huge stake in your (or your clients) business endeavors.  

    GA is riddled with problems too – inaccuracy in the numbers means skewed stats and that is of pretty much NO use for serious business. If a client is using AdWords, sure, Google Analytics can be a great tool.  I don’t recommend PPC though as a viable marketing plan for a lot of clients as budget restraints preclude it’s use.

    Since Google IS the largest SE and marketing venue on the planet it’s wise to look and keep track of what they do, but NOT always necessary to rely on what they report.

    I recommend the use of GA for some purposes but have many other (more reliable) means of gathering information for clients and my own businesses.

    As far as the keywords issue is concerned, AWstats does the job quite well along with a couple of others.  Getting the BIG picture cannot be obtained when GA is all you put into use.  It’s hard to convince some clients that what they see in GA’s reports is not the gospel truth.  But, when I start showing them reports I have compiled, they finally get the point!

    One client in particular (the CEO, no less) studies GA every single day (they use Adwords too) and I see why GA is a real necessity, for them.  Mainstream keywords can be a hard thing to get a fix on for organic search for many businesses, but certainly not impossible by any means.  Companies with large marketing budgets can really see what they are paying for with PPC so GA comes in pretty handy, in that scenario.

    GA is just one tool and my guess on the keywords thing is that at some point they want to charge (more in the case of PPC) for that information. If Google goes this route (at some point) you’ll hear the resulting outcry on the MOON. Heh.

    .02

  • @ptwylie again you offer up great resources. Thanks Paul.  

    @rich-brooks yeah what is Googles motivation behind the “hiding” issue? I still don’t see the big picture there? 

  • Google Analytics allows me to find out how users interact with the page explore demographics & track sales funnels etc…

    Recently Google performed a major over haul on the analytics interface. you can watch a 6 part recorded webinar series (each part is about an hour long)  on how to use it here  http://www.youtube.com/watch?v=ulr9eK4er-Y&list=PL8CAAA05A0C16E5EC

  • @jasonwiser thanks Jason!!! Great mention… just wondering I recently saw a short video on the features of the Get Clicky analytics software. This is real time site analytics, with some components that to duplicate into GA takes takes an advanced skill set. 

    My question is:  Does anyone know if this would confict with GA if you where running both on the same site? 

    http://getclicky.com/

  • @ptwylie

    I run multiple analytics options concurrent with GA and so far I haven’t had any problems.

    About the only way to find out for sure would be to test them together.

  • @scottmadden Thanks Scott I’ll install clicky and see what happens :) Hopefully it doesn’t slow the site down.

  • @ptwylie

    Here is a tool that you can use to test your site speed world wide http://internetsupervision.com/scripts/urlcheck/check.aspx?lan=en-US&checkurl=&email=Enter+Your+Email+Address

    Let me know how it works out for you.

  • @scottmadden @ptwylie here is another useful tool for site speed test. I too am curious to hear the results. (blog it and send the link )

  • @scottmadden Cool tool Scott … I tested my site speed and found that from Chicago (which is no surprise since that is where my server is) served up the fastest times at just over a half a second . What was interesting was that Germany had the same time as LA perhaps because I’m using cloud flare (CDN).

    @jasonwiser I am going to install get clicky now I have a benchmark time so will see the outcome. :)


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