Time Management & Social Media (TOTW, 12/11/2011) (20 posts)

  • Hey all,

    Here’s a new feature I want to try out: Small Biz Topic of the Week. A number of you have asked about which social media platforms you should focus on, which tools to use to post to multiple sites, or advice on automation tools.

    So, for this week, I’d love to hear about your techniques for getting all of your marketing done. They could be tools, resources, hacks, techniques, websites, etc.

    Maybe you use a VA, or an intern, or consume insane amounts of Red Bull.

    As a fellow small business owner and entrepreneur, I know how hard we all work. But I’d also like to know how smart we could all work, too.

    And, if you have suggestions for other Small Biz Topics of the Week posts, please send them over to me.

    Rich Brooks
    Your Fearless (Club) Leader

  • Oooh, I like the comment about Red Bull. Substitute good, old-fashioned coffee there and you’ll have one of my tools.

    Other timesavers I use:

    I do have a social VA service for some automated posts. They sift through my Google Reader account, find articles that would appeal to my audience, and share content across all my channels–plus keep tabs on what’s happening in my circles for good retweets, etc. They save me an INSANE amount of time.

    Hootsuite. Always my first stop of the day to look at mentions, messages and the various streams I’m following–and respond accordingly. My VA uses my account so I can see pending posts.

    Bit.ly.  Love LOVE, LOVE this tool for shortening links and tracking them. The analytics are great, and I like the handy QR code renderer.

    FB Insights and SproutSocial. I use a combination of these tools to track analytics and see where things are from week to week–or across a given period.

    Other suggestions: Turn email off (except at specific times of day), and use a simple timer to keep from getting sucked into platforms.  Limit your time in any one platform to specific tasks–get in–get it done–get out. It’s oh-so-easy to get pulled into Neverland and before you know it–it’s Noon!

    At this point, since I’m doing a lot of work for other people, I also need to clone someone to keep my own blog up–as I tend to let that slip in favor of client work.

    Looking forward to learning from other suggestions, too!

  • Like Apryl, I also use Hootsuite to manage several accounts and to get an overview of what’s going on.  One day of the week, usually Sunday afternoons, I take an hour and schedule messages for all of my accounts for the following week. During the week I use Hootsuite to retweet and mention randomly.  On accounts with specific campaigns I take about an hour and do the “strategy” – search, list, follow – Search for topics or people, add to list, follow them.

    Evernote – I can’t say enough about that. Finding things easily and quickly is very important and you spend more time looking for stuff then you realize.  Evernote is great for saving time finding things.

    One Time Rule – It’s a rule I learned as a legal assistant – Paper passes through my hands once and same rule applies for email.  I don’t open it (snail or email) unless I can address it right then – it gets added to task list, calendar or I deal with it.

    Cell Phone – My phone basically replicates my computer and I use it to keep track while I wait at the post office, wait to pick up kid, read the news, etc.

    Getting ready to hire an assistant in 2012

    Google Calendar – I wear many hats and I keep my  projects and time separated by color and calendar.  That thing keeps me organized.

    Google Voice – I didn’t realize how much time I spent listening to voicemails until I got Google Voice.  It transcribes my messages and I can basically tell what it’s about and if I need to address it now or not. I also like that I can email myself the messages and then save them in my client folders as a record.

    Gmail – you waste a lot of time looking for things.  I organized my gmail a long time ago and can find things dating back to 2007 and beyond in a snap.

  • I read a great book and adopted the systems “Getting things done”  by David Allen  It was the best thing.  I created systems and had myself on time sheets when I first started out.  I wrote down “billable” hours on the tracking sheet.  It made a difference.  I had to get really clear on my goals for the week and keep committed to it.  

    I use evernote and “things” for the mac and iPhone to manage projects.  

  • My practice has been to focus more on productivity – with networking, this means more discipline with planning and accomplishing pragmatic objectives.  I seldom participate in Twitter chats anymore unless I’m at an event.

    Same approach with content creation – more emphasis on creating quality content. As much as I don’t want to skip a day on my blog, I’ll do so rather than lay something down that doesn’t add much value.

    As for tools, much of what I’m reading here is working for me: Google voice, Postling, Ping.fm, etc. For lists I like Wordly and Checkvist – both much faster and simply than Evernote, at least for me.

  • Great ideas in these posts! Keep ‘em coming!

  • Thanks for all your thougths on this – really helpful.At this point, my company runs as a small consulting firm so time is everything. We can’t actually manage time – it just keeps going – so managing how we spend our time is critical.@leilajones hit on a great resource that I love as well – “Getting Things Done”. This book gives great tools and techniques for being organized and moving fast.The othe key for me has been staying focused. I find just about everything interesting so this is a challenge, but trying to go deeper instead of wider – and really knowing what my business is – has made a tangible difference.

  • I can’t say enough about all the wonderful information here.  Thank you all and thank you Social Media Examiner for this great platform.

  • I wrote two posts recently that really dive into my productivity.

    1) Apps I use – http://www.ducttapemarketing.com/blog/2011/10/05/10-apps-i-use-every-single-day/

    2) My perfect day – http://www.ducttapemarketing.com/blog/2011/08/30/my-daily-productivity-routine/

  • @johnjantsch

    Great to see you here, John! I’m going to check out your links now.

  • I found some great suggestions here, and already do a number of them. This will help me.

    Plus, I recommend to my clients they NOT use me to monitor, but get an intern or someone like a receptionist with time (who is usually stuck to their desk) to monitor Hoot Suite and other SM work.  I am too expensive and it takes too much time away from what I need and want to focus on.

  • Like @johnjantsch I like scheduling my time.

    Creating a scheduled time to update social channels, check email, and blog allows me to stay on task. Even scheduling in free time to read news/blogs and explore new channels is a great way to ensure that you get your work done.

    I’ve had others ask me in the past what to do when coworkers seem to be taking up your time with chit chat. In other words coming in your office and talking without end taking up your valuable scheduled time.

    My tip for this is to stand up from your desk when someone comes in to talk to you. It shows that you are giving them your undivided attention and shows them as well that you are keeping them away from the work you have at your desk. This trick seems to work every time! :)

  • My scheduling is a bit two-sided, because I am a Virtual Assistant, so I have my scheduling to work with as well as my clients.

    For my own business, I am an avid user of Hootsuite, Evernote, and Google Calendar.  I check email at certain times of the day, as well as monitor my social media accounts.  Many of you will probably laugh, but I still have a giant white board in my office with all my client projects on it.  I am a very visual person, so having the giant board right in front of my face helps keep me on track when managing projects for 20 clients.

    As for the client side, in many cases, I have to use the systems they love.  However, Hootsuite definitely ranks on top for monitoring social media accounts.

    I recently purchased a Samsung Galaxy Tab (sorry – not an iPad/iPhone person) that syncs beautifully with my phone and computer.  With three kids, there is a lot of time out of the office at this practice or that practice, so people usually see me in the bleachers plugged into my tablet.  It’s very productive and saves time for me to focus during the actual games/performances!

  • @rich-brooks Great question Rich.
    My process is to create my outline of products/programs and services on a Gantt Chart (12 month visual across the top of a very large white board in my office). With this in place I have a visual of the launch dates for all my programs,  products and services. From there I do some reverse engineering to create time frame to do launch prep with video campaigns, emails and setting up affiliates (and to begin to implement social media in the mix!) and to plan out the follow up process as well. It is great for inspiring the energy around time frame, goal setting and follow through.

    For me it’s not enough to have my plan written out – I’ve got to see it!  The Gantt Chart helps me through the process of taking inspired action.

  • Great topic and I too provide support in these areas.  We are starting to use a new tool know as marketmesuite – it helps with branding you vs. the tool.  Still learning it with a client of mine, but I do believe it will provide many of the same efficiencies that Hoot Suite provides.  I still need to be more efficient for my personal business vs. my clients.  I tend to work best with more pressure vs. none.  These are some great suggestions.  Interestingly I have had Evernote since 2010 and just started utilizing it last night due to another new client.  I love how we learn from each other! Gonna have to check out the book mentioned earlier by @leliajones!

  • Okay,

    Here is my schedule:

    5 to 7:30am: Wake up, grab a yogurt and check all social channels and email.  I flag any email that requires action when I get in the office. This is generally my discovery time where I am most open to finding things, reading things and getting new ideas.

    7:30am: Phone calls while driving to office. Typically with key members of my team.

    8am to 10am: Get to office no later than 8.  Grab a protein bar, caffeine and enter my office (and close the door so not to be disturbed). During this time I take no meeting or calls.  I almost always am writing, editing or working on critical projects during this time.

    10am to 11:30am: Overflow time.  I do what ever I need during this time (check email, take a break, or continue what I was doing).

    11:45 until 1:30pm: Working with trainer and grab lunch (always a salad).

    1:30pm until 4pm
    : Meetings, calls, webinars, and other “doesn’t require my full brain power” activity.  Protein bar at 3pm.

    4pm until 5:30: Crank out any remaining tasks

    5:30 to 6:30pm: Check email and process nearly all emails.  Then head home to the family…

    @rich-brooks @johnjantsch

  • Wow! Great info. Now I have to add Getting Organized to my Get Organized sheet…

  • i use a lot of productivity tools, mainly because as a virtual assistant, I manage my time for my clients and my business. 

    First of all I always list down what needs to be done for that they and make sure to do those things first before anything else. I have hootsuite and bufferapp that always helps me with my social media task.

    I also have spaaze.com that has all the notes I need to finish.

  • I use Hootsuite to schedule different articles that I think would be useful for my customer base or to make certain comments or ask questions to engage. 

    I also use Google Alerts for news/blog postings on various subjects.  I have these scheduled to arrive at 6:45 in the morning so I can plan out my day.

    Usually check/post all social media first thing in morning, during lunch and then right before I leave for the day.

    @lisaschulteis – I also have a whiteboard in my office to keep track of projects!

  • I have a Google Doc workbook that I put my yearly calendar in and I have all my topics mapped out for the year (each month is a different topic).  Each month I pick a different aspect of that topic and blog, facebook/twitter etc about it.

    I am very anal about my Hootsuite, I have tabs for me and my clients (I am a social media VA) and I can watch all the channels better that way. 

    Every morning (around 7:30-9) I check Google Alerts for me and all my clients, I send them what I think they need to look at (we have a shared Google doc that everything goes into and I set it up so that it sends them an email IMMEDIATELY when I change anything), they post a response or we add it to their TO DO list that must be cleaned out in 24-48 hours by them.  2 times a week I look at questions on LinkedIn to see if there is anything there for me or my clients and do the same as with Google Alerts. 

    Between the hours of 9-11, I edit blog posts and get them scheduled to go on assigned days.  

    Between 1-3, I get the newsletter info for each client ready to go out as assigned, as well. I try to help them stay on top of everything as much as possible but it is ultimately their responsibility. :-)

    3-5, is my overflow time…I usually try to work on my stuff or read info for a course I am taking. 

    5-6, I scan all my clients stuff to make sure all is done for the day. <sigh>


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