Disaster Planning (TOTW: 1/1/2012) (17 posts)

Topic tags: disaster planning, totw
  • Sorry about the lateness of the last couple of TOTW’s! This holiday/vacation is really impacting my Club Leadership! ;)

    Luckily, it’s back to work tomorrow. Unless this bug continues to pay havoc w/my 7-yr-old :( and then I’ll need to stay home to take care of her.

    Which got me thinking about disaster planning for small businesses. No matter how well prepared we are, anything from a stomach bug to a loss of a key employee to a high tide (yes, our offices are right on the water!) can have a HUGE impact on a small business.

    So, the question is: do you have a disaster plan for your small business? If so, what are some of the tips you can share with the rest of us? Everything from backup plans to customer contact to fire proof safes. Looking for tips, tactics and technology.

    There’s a lot of risk involved with running a small business…maybe we can work together to minimize that risk.

  • Given that I have counseled with quite a number of small businesses in Pratt City Ala who suffered damages, first of all I strongly encourage a business insurance policy that covers contents and building (if you own).  Make sure the contents matches by 20-30% more of the cost of what you have.  Business continuity is another coverage that is needed.

    If you are in business, even a home based business, which many are these days, buy insurance.   Paying that premium is as important to you  business as paying the light bill or buying inventory. You have to have it to stay in business in the event of a disaster.

    Use an online computer back up service and back up your system nightly.  At the very least, use and external hard drive you back up daily and carry home with you.  Do not back up on a flash drive or external hard drive and leave it sitting by the computer where it could be damaged as well.

    I could go on and on as in my past life I was a records and information management consultant.

  • Sorry, but I forgot to say the Pratt City event was the 4/27 tornados that came thru Alabama, twice that day.

  • I use an external hard drive to back up and then store that in a fire safe.  (Home and office are same location)

    I also have a record of all my passwords (safely stored, of course).  This is the “in case I get hit by a bus” list so my husband can deal with the hundreds of online accounts I log into.

    @trudy – unrelated… I traveled down to Alabama in July to help with the continual clean up efforts.  We cut and moved a lot of trees… very big trees.  I was amazed at the amount of damage that still existed three months later.

  • Make sure all your important data have a back up online(also offline).Have your processes documented so in case of key employee loss, it wont be hard for you to train a new one. 

    Expect the unexpected in the early stage and have a back up plan in case it happens.

  • I keep all of my information stored on my laptop and an external hard drive that I ALWAYS have on me wherever I go. It would be a devestating nightmare for me if I lost either of them because I do keep personal information like passwords and account numbers on them. I have been looking for an online password protection site but not sure what site I should choose…any suggestions? I looked at Passpack that was suggested by Jim Belosic under his post “5 Ways to Keep Your Facebook Page Secure” on Dec 28th, does anyone use this?

  • @mwwazup @valeriejoydeveza @lisaschulteis @trudy @rich-brooks I have an ext hard drive too. My business was affected in the January floods last year in Brisbane. I wasn’t flooded but we were flooded-in and I couldn’t work for a few weeks in the aftermath as we were busy helping friends who lost everything and fundraising. No Internet, phone and electricity for a week was certainly a wakeup call.

  • What do other small businesses suggest for sole proprietorship’s for contingency planning?  The owner has been burned before and so everything is in his name and protected.  In the event of his death, the business would be left with all assets non accessible including all finances.  What sorts of contingency plans do you all have?

  •  I hope your daughter is feeling better @rich-brooks and that the rest of the family has built up their immunity.

    Like @lisaschulteis, I have multiple backups of data, one stored on-site and one off-site. I also have a grab and go file with all the information I need to keep my clients happy on the (thankfully) rare occasions when I must be away because of a family emergency.

    Because I ghostwrite and create a good deal  of online content for myself and other people, I also have detailed written instructions for my next of kin regarding access to my electronic/digital property.

  • You are the best! leader, Rich! @rich-brooks Hope your daughter is feeling better. This is a great question and the answers are so helpful.  @trudy @casmccullough @jessicasmith @debbielynnava

  • All of my critical files are stored in DropBox and therefore accessible from darn near any device with Internet access, to include my smartphone.

    Based on a lesson learned recently from losing power for almost five days here in Los Angeles County, I purchased a Duracell Power Inverter (under $50). It plugs into the cigarette lighter of my car and converts that power to A/C — and you can plug any device directly into the inverter using its standard wall plug.  It also has a slot for USB charging.

    I also have a Belkin Mini-Surge Protector with Dual USB slot that turns a single outlet into multiple outlets — really useful when you’re competing for wall plugs at an airport (or during our power outage, at our local coffee shop).

  • Very thought provoking thread @rich-brooks  

    I do have everything backed up on external hardrives and online.   Of course, first I had to lose everything to appreciate the value in that.  I had a computer completely reformate itself this past year…   lost YEARS of information.

    I would say my issue is that I have spent so much $$$ getting to this point that I did not leave enough in reserve for an emergency.

    So, I have been focusing on more ways to create passive and instant income which is probably exactly what I need to do anyway.
     

  • I use an external hardrive, and make sure I have printouts of anything I might want to reprint, repost, reuse, or give away on request from readers. Comes from working with lawyers and other execs for years…copy everything important and save it! save it! save it!

  • Along with backup, I recommend doing a “fire drill” of what you have in place.  My husband works with several small businesses as IT support and you’d be surprised how many he’s had to go in only to discover the “backup” process they thought they had didn’t allow them to recover what they saved.  So I say schedule some time to actually do a “fire drill” and test your ability to recover and access all critical items.

  • My disaster plan is newer get sick, tired or sleepy. But last month I connected with some other small business and we agree to help each others. So my back is covered.

  • I am ashamed to say that I don’t have too big of a ‘disaster’ plan right now besides everything being backed up on an external HD. I love the insurance idea, though. I guess I’m not so alone with just having everything backed up on an external hard drive. :) This post has got me thinking, though! Thanks!

  • I am with Jonathan @bernsteincrisis and use DropBox for backing up all my files.


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