Target Market (16 posts)

Topic tags: target market
  • Hi,

    I am interested to get some insight from others about finding your target market. I think this is one of the biggest challenges for people to stay in business.  Among friends at breakfast the other day, we talked about “what you do” and “who is your target market” can be a real balancing act!  Anyone have a good story?

  • @annmaugustine I’m interested in how to find my target audience/market as well. I just started using Google Alerts this morning. I’m also in several FB groups and LinkedIn clubs (but I admit I’m not very active in them.). Is there any other way?

  • Are you trying to find where your target market is? Or are you trying to identify the target market for your products or services? There’s a big difference, so let us know which, as well as where you are in the process now. Identifying your target market would be one of the very first steps in creating a business plan. Finding where they are is part of that too, but hopefully you’ve already defined who they are.

  • im  brick and mortar so  maybe different….but i look at my  customers  and   see  the kind  i  really  would like more of and  could  realisticaly  get more of.. and thats my target market…

    i ask  who  really needs  me….who  can  afford  me….  who  would i   really appeal  to? what  does she read?  what  is  she in the market  for?    and i keep  that woman in mind in  most of  my  decisions..

  • I agree with @srsheldon.  Clarifying that will help a lot.  Also, and at the risk of sounding stuffy, you might find it helpful to take a quick run through a good marketing text.  I’d recommend anything by Philip Kotler.  You can probably find something on Amazon for just a few dollars.

  • @srsheldon @dscottwalker I’m a SciFi author and publisher, so my target audience is fairly easy to define: People who read SciFi. My problem is finding where they are and engaging them consistently.

  • When I went through defining my target market, it was really helpful to understand that while I may happilly accept clients from outside the target, when I am actually looking for clients, I look within the target. So my target is within 2 counties, but I actually have clients from around the world (gotta blame that social media for something!). My target market is businesses of 2 – 20 people but I have sole proprietors, hobbyists and large corporations. Etc. I define myself as attractive to the target market and if I happen to attract others as well…? Oh Well! It also helps me when I receive an initial contact to ask the question as to whether they fall within the target or not. And if they don’t, is there a compelling reason to take them on?

  • Thanks @srsheldon @dscottwalker Philip Kotler, is an excellent resource – I studied his work in my MBA program. I think the challenge is really around “service” business, like mine as technology and green biz writer/marketer. Working with people that know you and your work is good, but it’s new prospects, especially in today’s business environment, that is challenging.

    @markoetjens “where to market to them and engage with consistently” is a common sentiment. Methods in social media need to be narrowly focused. For example, develop a targeted list of prospects, see if they are on Twitter, then follow. Is this a good method?

  • Thanks,

    @abigailgorton I understand what happens when you go outside the target market – you tend to take a “detour” – you are still getting “new business in” – unless of course it is not desirable work for you.

    @annfurnivall I like what you say about keeping “that woman in mind” when you make buying decisions. How do you handle competition?

  • ann, how about  picking one of your interests,  golf  or  gardening a nd  studying   the   businesses in that  field   and  then presenting  your  services  in a way that shows  you know  some of their words, issues, good  points…. just  that would put  you  ahead  of    lots of other marketers…

    take me as a customer…if a marketer  presented me with   stock photos and  used  some  so out of  touch   words  like  collectibles i would  knew  he had  no idea about my  needs……

    how  do we do it?  so many  ways….mainly i try and  beat the competition……with more stuff, more interesting stuff and  at  better prices…..  im in  retail and  need to be a destination   store…which we are….  that means  we are so different  that  people would  drive   a couple of  hours  to get here…. i try and  be  friendly with  competition  but i dont let  them post their  stuff on my  business page….heres our  site    http://www.greenoakantiques.com

    you have to be different…and have  something thats  wanted and that  not many can   offer…i guess i would  start  with  what is your  competition offereing..

  • Great comments. For brick and mortar with specific geographic areas, businesses that are selling to household consumer units we have found consumer expenditure studies that break out average expenditure by certain demographic factors then compare to the number of households in their territory to estimate market potential as a starting point We also use BPI as a good way to find geographic areas that are more likely to purchase at higher levels than other areas. Of course this is just a start point but helps our small business clients start thinking about how to segment best possible user groups. These are some good tools that are readily available

  • @annmaugustine There is one good thing about having a difficult client: you can quickly define what you want in a relationship. This can help you clarify your idea of the ideal customer. As a content creator, I think it’s helpful to think of one individual–the person you write your blog, articles, Web page content, and e-mail newsletter for–instead of a target group/market.

  • @annfurnivall I began doing exactly what you suggested regarding picking one of my interests and presenting my services, although doing it through social media, e.g., Twitter and Facebook. In the competitive landscape, always looking to differentiate…I am working on it. Thanks!

    @debbielynnava I think you’re onto something – thinking of one individual-the person to target. I will work on this, too. Thanks!

    Further question about target marketing in social media–is it appropriate to include the individual’s Twitter @name in a post directed at them and the market in general, without having been formally introduced?

  • Great comments and insights- thanks for a great topic. 

    My experience has been that my target market has evolved over time, and I know will continue to evolve as I fine tune it even further. I launched my business fairly recently in December 2011. At that time, I thought my target market would be professionals between the ages of 30-65, who owned their own home and were married. Since then (not that’s been a while :-) I’ve discovered that my target market are families; to be more exact multi-generational families who want spend time both together and apart while on vacation.  Perhaps that too may change with time.
    I thought the questions @annfurnivall raised got me thinking – much appreicated.

    Look forward to continuing the conversation!

  • great topic and conversation, thanks @annmaugustine

  • we had  to  change  targets drastically in our  business….  we went  from  90%  wholesale  to 80%  retail  over the  years….good  advice is always  to DO THE MATH..and see where  your money is  coming  from…. its  hard  tho, when  your  favorite parts arent  bringing in the money anymore….

    i knew my  first   customers  so well it  was  so  easy to target them with just  what  fit them…then as  that  industry   faded away we had  to change…now i have  little or  no  natural instincts  about my new   customers…who  really like us  and  are  keeping us   going…so i have to really  study  up on   this  new  buyer…. theres always a big learning  curve!!! 


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