Kim @MoneyandRisk said
1 year, 2 months ago: Just remember that social media is a tool to communicate and reach out to your customers. There is no AND or HAVE TO or one size fits all. It will be amazing for some businesses and it won’t as relevant for others.
Stay with basic business principles. Where are your key customers? Go to where they are at. Your job is not to convince them to use social media just because you’re a convert (unless you’re trying to sell social media services). Your job is to connect and create sales for your company.
For example, the majority of my clients are not on any social media platforms. They may be on Facebook. So far, we’ve done 2 polls and the answer was close to zero. It is because of the nature of the clients. They are B2B companies or busy executives.
If you’re doing $85 Million in sales and your customers are Macys, Walmart, etc., you’re not going to get sales via social media. It’s through personal contacts that are developed over years. An OEM manufacturer is not going to get new clients with $500K minimum contract consistently via Twitter. Eventually, they may.
I had lunch with the CEO and EVPs for a large privately held company recently. Their sale was in the billions. Not a single person was on any social media platform. They haven’t even heard of LinkedIn. Their focus? Regulations, costs, competition & new revenue channels. How did I get this opportunity? Personal referral by a customer’s friend. Both are not on any social media platform.
By the way, my business is not social media consulting.
I believe social media provides an incredible opportunity for leads because of the massive amount of personal data that’s gathered and available. How to use it well will differ from company to company..pinimage_reset {border: 0 none !important;margin: 0 !important;padding: 0 !important;text-align: left;}#pinimage_pinner{background:url(resource://jid0-xaabacbjebkv5me8iesrpgdl66w-at-jetpack/easypinner-for-pinterest/data/32.png) no-repeat;width:32px;height:32px;position:absolute;z-index:99999;display:none;cursor:pointer}#pinimage_overlay{position: fixed;top: 0;right: 0;bottom: 0;left: 0;z-index: 100000;background-color: black;opacity: 0.8;display:none;}.pinimage_slideup{-webkit-transition: top 0.3s ease-out;-moz-transition: top 0.3s ease-out;top: -300px;}.pinimage_modal {position: fixed;left: 50%;z-index: 100001;overflow: auto;width: 652px;height:290;margin: -145px 0 0 -326px !important;background-color: white;border: 1px solid rgba(0, 0, 0, 0.3) !important;-webkit-border-radius: 6px;-moz-border-radius: 6px;border-radius: 6px;-webkit-box-shadow: 0 3px 7px rgba(0, 0, 0, 0.3);-moz-box-shadow: 0 3px 7px rgba(0, 0, 0, 0.3);box-shadow: 0 3px 7px rgba(0, 0, 0, 0.3);-webkit-background-clip: padding-box;-moz-background-clip: padding-box;background-clip: padding-box;}.pinimage_modal-in{top: 50%;}.pinimage_modal-body{margin: 10px !important;}