said 1 year, 2 months ago:
@joanmuschampfagnani When it comes to online review sites I use them, but I don’t depend on them fully to make a decision. I would agree with @supereb re: making a large $ purchase…I will often read a few positive and a few negative reviews. If the review site doesn’t have the ability to filter reviews based on sentiment I usually won’t bother using that site. I also pay attention to the ratio of good to bad reviews. There will always be bad reviews, but if there are lots of bad ones then that’s clearly a red flag.
I should also say that I don’t always go by word-of-mouth unless I know the person real well. Basically, if the amount of money involved isn’t much I won’t spend a lot of time on research. If the money is large, then I will use a number of different sources.