Networking: Online or Offline? (24 posts)

  • I’ll chip in more of my 2 cents worth in a bit, but for the time-being, I’d like to know which form of networking you believe provides you with the best opportunities to introduce your business, and which you prefer.

    Offline marketing gives you a chance to take your business from “High-tech” to “High-touch“, and allows your contacts to connect a face to whatever you are promoting, while Online marketing allows you to each more people simultaneously.

    Generally, I feel that contacts made face-to-face are more solid contacts and give you the best opportunities.

    What are your thoughts?

  • @warrenveach

    I’ve always felt that this is along the lines of “what makes a rectangle bigger: its width or its height?” :)

    I think when you combine the two you’re unstoppable. Online allows us to network anytime, day or night, from across the world. It allows us to strengthen weak ties and stay in touch w/people we meet at conferences.

    Offline obviously allows us to better read the people we engage with. Breaking bread or having a drink w/a casual acquaintance can quickly solidify relationships and friendships.

    What does everyone else think?

  • @rich-brooks

    I feel the same way, but it seems that I’m hearing more and more people downplay the value of physical networking.

    Myself, I try to attend networking groups on a consistent basis.

    BTW, that’s a great line: “what makes a rectangle bigger: its width or its height?”

  • @warrenveach @rich-brooks @warrenveach

    In my opinion, anyone who does one at the expense of the other is hurting themselves. Ultimately, people buy from those they like and trust. The more personal you can be, the greater the potential is for a great networking opportunity. That can be done both online and offline.

    One interesting note – I have found that some influencers are not online. People with huge networks like bankers, insurance people, and others in the financial industries, just to name a few. And, there are people who still can help your business through referrals that are not online and have no interest in being online as a participant.

    Everyone who is online still lives offline, but not necessarily vice versa.

    So, I like to keep my options open.

  • Hi, Warren of @warrenveach  

    Most of the people I know use both offline and online. I have found that as I get deeper into social media that my influence has grown much faster then the venues I have used with success in the past.  (and spent so much $$ on)  Since what I do is not locally based, it is not important for me to make those local connections.  Social media was exactly what I needed to be able to reach people from around the world. At this time, I am not advertising offline at all, and in fact, have no need of it.  Maybe that will change in future as I continue to learn from the great minds here.

    If I want to talk to a person in real life, it is easy to take them to Skype or a Google+ hangout to chat. 

    I do go to a few networking events each year.  Speak at a few others, and also share articles in niche related publications. 

    My question for this topic is,  Do you think this matters for a locally based  business more than an international?  

  • @donpurdum

    Absolutely, people buy most often from the ones they know and trust. Personally, I think it is easier to build that trust quicker if there is an opportunity to meet that person, look them in the eye and shake hands.

    However, I am seeing quite a few of those “people with huge networks like bankers, insurance people, and others in the financial industries” starting to appear online as that is where their clients and prospects are.

    LOL Everyone has a facebook page!

  • @randithompson

    Randi,

    No doubt social media has allowed us to reach farther and faster than ever before. And, at a fraction of the cost.

    I do quite a bit of business both locally, and in various states, so a mix of online/offline works best for me.

    If I get a chance to attend a networking event or convention that is close by, I usually try to attend those just to keep my face in front of clients and prospects.

  • @warrenveach @rich-brooks @donpurdum @randithompson I’ve found local IRL networking to be instrumental to both of my businesses but particularly my local biz. I don’t get to as many IRL networking events as I’d like to now but do spend a lot of time networking online. Most of the people I network with locally are also in online networking groups I belong to so it deepens the connections and is great to have quality referrals from people who know you in real life. It enhances credibility.

  • Both are important to me but I personally disagree with @warrenveach about face-to-face contacts being the most solid. I do the majority of my writing work virtually and some of my best clients have only ever met me through my online presence and over the phone.

  • @warrenveach I like a mixture of both online and offline. It all comes down to time management. I can only attend so many events in person; however, I can converse with more people at length online via social media, email and webinars. Plus as an introvert, it can be easier :)

    Still I enjoy attending IRL events for the speakers and opportunity to hear others’ ideas. For example, I attended a BisNow Nonprofit Social Media event in December and made a lot of good connections and even got a job offer!

  • @debbielynnava

    My opinion about face to face contacts is solely based on my personal experience, based on my background in Insurance where a physical meeting between agent and client was required for the signing of documents.

    And the fact that I primarily deal with Insurance Agents, Realtors and Mortgage people, all of which are “High-touch“ rather than “High-tech” businesses.

    However, that being said, as I have transitioned away from Insurance, I also have developed quite a few strong contacts utilizing the phone.

    If I were a prolific blogger/writer, I’m sure that I would also develop quality contacts in that manner also.

    That’s the great thing about the time we are living in now, there are many options available to everyone.

    People will naturally gravitate to marketing using their personal strong suit, but that doesn’t mean we shouldn’t dip our toes in the water and try other avenues.

    Who knows, maybe this time next year, I’ll also be saying that blogging and writing is the way to go.

    Thanks for your comments, as I’ve said before, the reason I joined this site was to learn from people like you!

  • @kc_kreative

    Although I didn’t start that way, I am also developing a fondness for a mixture of both online and offline marketing approaches.

    And, you are correct that it often comes down to time management, as we can only be in one place at a time and can only attend so many events in person.

    I can’t really say that I have ever been called an introvert (unless that means I talk too much), and I am becoming more comfortable taking advantage of social media, email and webinars.

    Who says you can’t teach an old dog new tricks??

    And, I must be picking up a few new tricks along the way, because as I look at my calendar, I see far fewer networking and social events on it than I usually attend.

    Thanks for your input, and please keep the comments coming.

    This old dog can still learn a thing or two!

  • You’re right @warrenveach. When buying insurance, a car, a home (and other big ticket items), I want to meet the person I’m dealing with instead of wondering if an online company is reputable. Keep on doing what works best for you!

  • @debbielynnava

    I believe what you said, “Keep on doing what works best for you” is the real key to marketing your business whatever it is.

    There has never been a one-size-fits-all marketing program that meets the needs of every business.

  • I think it depends greatly on where you are located and your industry. As I am locally focused business that works with the internet, I am investing equal amounts of time networking online and offline. I network online mainly with peers and experts and network offline with my community.

    This has worked well so far as I am learning a lot and have met some awesome people in communities such as this one. I have also gotten all of my work so far by joining the local Chamber and Women’s Network and attending their meetings. I have been able to get to know the local business people, which is important as it is a very close community that values active and involved businesses.

  • @okanaganjen

    It appears that you and I work the networking groups pretty much the same way.

    I try to hit the local Chamber meetings and networking events when I can, and use online sources for reaching out to those that are further from me.

    It sounds like that by using online methods to connect with “peers and experts”, you primarily see the internet more as a business community, and not necessarily a marketing venue?

    I can see how that would be beneficial, especially in a close-knit community.

  • @warrenveach

    While I have a social media presence on all the major platforms, I don’t expect to see much business from it at this point. My area is just starting to get connected and understanding their need to get online. There are still many businesses that don’t even have a website, much less a social media presence. The funny thing is that we are a major vacation destination. By networking in person, getting to know the local business people and providing affordable workshops, I am having the best luck removing purchasing barriers and converting leads into sales.

    I guess it really comes down to knowing your market and where you will find them. In my case that would be “not” online. At some point in the future I may look to expand my customer base beyond my area and then network online with that purpose in mind.

  • @casmccullough

    You had me totally confused with the “IRL” refernce. I actually had to Google the phrase to see what it meant! :-)

    Get beyond OMG, LOL and HIBMHACGU and I get lost….

    Yes, I’ve also found that meeting some one IRL and then in an online group does seem to strengthen the relationship.

    BTW, for anyone else wondering:
    IRL= In Real Life
    HIBMHACGU= Help, I Broke My Hip And Can’t Get Up (Elder text)

  • Last year I started to track where every single prospect to my business came from: offline referrals, friends, clients, SEO or social media. I build websites for local businesses and help clients launch their social media, but the offline referrals last year massively outnumbered the SEO and social media. Oops!  Well this year I made myself a goal; to turn that around. I blogged about it this week: http://www.abigailgorton.com/2012/01/01/seo-social-media-goals-for-2012/

  • @warrenveach, My target market is a local/regional one, so my strongest asset over the years has been offline networking. Now, I’m seeing the strength of adding online networking mainly because it broadens my coverage of “meeting” people & building the relationship.

    I can’t track yet how the online networking is paying off because I’m still in the initial growth stages.

  • @abigailgorton

    Nice article, and excellent question:
    If I don’t have goals for these activities, why would I do them?

    I can’t recall who said it at the moment, but the saying goes, “If you don’t know where you are going, any road will get you there”.

    Keep on writing, you obviously have a talent for it!

  • @designbykiltz

    I’m in the same boat, started growth locally and now moving to areas further from home.

    However, I’ve found that I can strengthen the relationship I started online by attending a few local networking events along the way.

    And, the online socializing strengthens the off-line by allowing for communication between the meeting times and with those that don’t always make the meeting.

    In today’s markets, I believe a person needs to be a little active in both.

  • @warrenveach That’s so funny!

  • @warrenveach, Thanks! and, I agree with the added flexibility of communication. I think mine is still flipped to heavier on the local networking, strengthened by the online.


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