said 5 months, 3 weeks ago:
I carefully checked Meltwater’s website and found that they are based in Europe and Hong Kong. They appear to be a software company that has built several programs that can handle social media and pay-per-click.
IMHO, this is not a good company to jump into social media with. They may know how to program for SM, but not how to engage others.
If you want someone to take you by the hand and show you how to use SM, while doing the bulk of it for you, I recommend using someone who has been around and active in the field.