said 1 year, 5 months ago:
Is anyone using MarketMeSuite?
I have had the hardest time getting MarketMeSuite to operate properly.
First, it was a problem with Adobe Air, then I had to uninstall, then re-install it before trying to load MarketMeSuite.
Then it told me MarketMeSuite was already loaded. That resulted in me having to uninstall it and re-install it.
Then when it finally loaded, and I tried to log-in and use it for the first time, I got an error that said I was not connected to the internet.
I searched their forum and found a thread dealing with that issue, and the reply was “make sure you are connected to the internet”.
I submitted a ticket and got an auto-reply saying, “we currently do not offer ticket support. In order to keep our system open for you to publish in our forum and our beta users to give us feedback, there is an option to sign up, which has likely led to this ticket submission. We are working on a better way.”
And, “In the new year, we will have pro-plans that will include ticket support, for for now you can get quick help by tweeting @MarketMeHelp or posting in our facebook help group”.
However, at their group page, I found that you have to approved to join it before you can post anything!
I’m about 2 seconds from uninstalling the whole shootin’ match!
There, I feel better.