To attract and keep customers on our websites,we must be customer-focused. I just found out about an amazing tool that can evaluate how well you are doing that! It is call “wewe“. This tool allows you to put in your url and it calculates how many times you reference your self and how many times you reference your customers. You should have at least a 2(the customer):1(yourself) ratio.Check it out and see how you fare.Just for fun, I did SME. Here’ the result:

These are the Customer Focus Calculator results:

For the url: http://www.socialmediaexaminer.com

Your Customer Focus Rate: 64.38% (47 customer-focused words)

Your Self Focus Rate: 35.62% (26 self-focused words, and 0 mentions of the Company Name)

You speak about your customers about 2 times as often as you speak about yourself. Excellent!

Aren’t you proud, Michael? @mike-stelzner 

@deairby

Interesting

thats great, but what are the self focused words and what are the customer focused words? What to do to improve your score? 

@deairby Great info, thanks!

of course the Wiser one asks this question! not sure…@jasonwiser

I think it is by the use of “you” (or the like) and “me” (or your business name) @jasonwiser