lead generation for my business (18 posts)

  • Hi,

    My name is Jennifer and I am co-owner of Savvy with Mobile.  My partner and I create mobile friendly websites for small businesses.  We are located in Phoenix, AZ.

    Our main problem is lead generation.  We’ve tried many ways to get in contact with small business owners, with pretty much no luck.  Our target client is a small business owner who runs the business solo or with a small number of employees.  They don’t have time to bother with designing a mobile website themselves, nor do they have the money for a custom site.  That’s where we come in–we will create and manage a mobile website for an affordable monthly fee. 

    The problem we’re having is getting to speak with potential clients.  We’ve tried talking with them in person, on the phone, and mailing postcards.  Basically, they say they’re not interested, or they don’t need a mobile website (even if they do).  We put out an ad to hire a salesperson to help us, but got only a few responses and those people weren’t interested any further.  I’m going to start doing some Facebook messaging, basically, just messaging a business with a short script I wrote to see if they’re interested.  Aside from that, how do you connect with a small business owner?  Most of them are too busy for their own social media management, so how do I get them to follow me on social media?

    Here are some examples of mobile websites I did:

    http://www.apiofcolorado.mobi/ (this was done for a relative)

    http://www.avisbarbersalon.mobi/ (this was done for a local barber my partner met)

    Thank you very much!
    ~Jennifer

    Here are my links:

    savvywithmobile.com

    facebook.com/savvywithmobile

  • Have you tried geographically targeted Facebook marketing?  You can target all the people in your local area who have hairdressing as an interest (say) and make a targeted ad that will appeal to hairdressers, and then another that will appeal to chefs and another to mechanics and so on. Give something away or make an offer and get a lot of likes in the process. One local business will tell another about you. I also suggest you sign up to Link Liberation 3 a course by Dan Thies and Leslie Rhode if you want to learn how to do this all properly. I am an Action Team leader for the course.

  • @elizabeth-jamieson, I’ve heard of Facebook marketing but haven’t tried that, so I’ll keep that in mind, thanks! 

  • @jennifer-bradshaw

    I agree with @elizabeth-jamieson that targeted FB ads are going to be helpful. I’d also consider creating a white paper as a free download to gauge people’s interest which will also build your list at the same time.
    Also, I’d reach out to local small biz organizations, like SCORE, chambers, etc., and see if they would be interested in having you present a Mobile Marketing seminar. 
    The people who show up are your hottest leads.
    Hope this helps. 

  • @rich-brooks, thanks for the ideas.  I think part of my problem though is my target audience, for the most part, isn’t the type to go seminars.  They are solo business owners or only have a few employees, and are pretty much just focused on running the business.  That’s why it’s so hard to get to talk with them.  They tend to brush off all our attempts to contact them, saying they’re “too busy”, “not interested”, or that they already have a mobile website when they don’t (they’re seeing their desktop site on their phone). 

    Regarding the FB ads, I remember briefly looking at them awhile back, but there didn’t seem to be a way to target them only to businesses?  Has that changed now?

    Thanks for the advice!

    ~Jennifer

  • @jennifer-bradshaw

    All I can tell you is my experience: small business owners love seminars that are free or cheap. I’d reach out to your chamber and chat w/them.

    You can target FB ads by region and interest. No, you can’t just target by business, but you only pay when people click on the ad.

    So, focus on your geographic area, and possibly people who like “small business” or list themselves as owners. Other ideas might be people who like sites like SME or Mashable…they’re probably more forward thinking and are interested in how to better market their business.

  • Hi,

    I find that sponsored stories on Facebook work even better than the geographically targeted ads.

    Sharon

  • @sharon-mcelwee, thanks!  I briefly looked at that and it looks like I can target small business owners specifically, so I’ll check into it more.

  • I  didn’t know you could target specific business owners @jennifer-bradshaw !  I just used whatever the default ad was and saw results within hours on a budget of $5/day.

  • I think you must first let them understand the benefits of having a mobile friendly website. Provide them with resources, a blog a case studies, articles or any materials that can help them understand the importance of it. 

  • this may be a bit too common sense but…when people are telling you they are not interested…the might actually…not be interestedindicating that you have no market.just because you think mobile sites are a good idea and all businesses should have one and you are offering ‘a great deal’ dosent make it true…

  • @jennifer-bradshaw @youronlinestuffcom   

    Some really good suggestions here.  Placing ads (FB or wherever) is your best bet. Letting the folks who are interested in what you have to offer come to you is what will work as they will communicate with you.

    You may have been targeting people who are not interested as Rob indicated too. Not everyone will jump to pay for something they think already have (a website).

    .02

    Eileen

  • I just got a chance to read this, but don’t have the time to comment on it. We also did mobile and had a lot of bells and whistles. We finally decided to build these sites for free- targeted our best potential customer and then set up a time to show them what we did, if they liked it, they purchased, if they didn’t or had no interest it was lost time, but we gained some good customers

  • Shhhh, don’t give away this secret twithawk, you can target twits that a keyword in their message in my field e.g., anxiety, sad, etc. you get to pick the distance imuo to 1500 miles for the twits you want to search. It’s not meant for mass mailings, good luck.

  • By the way the new twitter for business, Glyder or Vine. Now you can embed six second videos on twitter through vine an app owned by twitter. Glyder it’s a good way to make announcements through twitter they have some free cards for you to use. I hope it helps.

  • I agree with Belinda and Rob at the first place you need to start is thinking does the customer understand what a mobile website is. Perhaps you could explain it to me, as it’s something I think that I should be investing in, and I am sure that I could sell the idea onto clients that I work with. Do you have a cost structure that I could have a look at. Always keen to add the services on to our offerings

  • I’d have to agree that you will need to narrow down your market. Not all small business owners need a mobile site. Think about which type of businesses stand to gain the most and focus in on what the benefits of that mobile site are for them. How is it going to help them get more customers? How does it save them time? How does it increase their ROI? the more specific you can be the more people will respond. Give an example and be specific. Create a case study.Honestly, I’ve had people approach me to make me a mobile site and that’s insane waste of my time and money for what my goals are. You’ve got to hone in on who’s world is going to be rocked by this. then go talk to a few of them directly, make a site for one of them, get some results, then use it as a case study to show to business owners in the same field how valuable it is to their bottom line.

  • I’d have to agree that you will need to narrow down your market. Not all small business owners need a mobile site. Think about which type of businesses stand to gain the most and focus in on what the benefits of that mobile site are for them. How is it going to help them get more customers? How does it save them time? How does it increase their ROI? the more specific you can be the more people will respond. Give an example and be specific. Create a case study.Honestly, I’ve had people approach me to make me a mobile site and that’s insane waste of my time and money for what my goals are. You’ve got to hone in on who’s world is going to be rocked by this. then go talk to a few of them directly, make a site for one of them, get some results, then use it as a case study to show to business owners in the same field how valuable it is to their bottom line.


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