If you work at home, Are you ”always on”? (11 posts)

  • Unlike many businesses, farming can be a 24 hour a day occupation; if one isn’t working one must still remain alert for emerging issues — animals out, predators, and more that I don’t want to think about. Customers are usually really good about limiting requests to business hours, we (the family) are the ones who have problems “turning off” or creating limits, if you will.  Anyone have good ideas about how to “turn off”?

  • I think its always nice to make sure that your client  is aware of your process and business hours if you don’t plan to run your business 24hours a day.     

  • I have worked at home for 30 years, so I can truly say I am an expert. I’ve raised children — my own and the others who ended up here after school while their parents “worked.” I’ve nursed sick family members and been active in non-work organizations (some of them not so organized). 

    I have answered the phone during Thanksgiving dinner (that Realtor just had to have her listing updated right away). But this was rare.

    At one point I had four employees coming into my home every day. One dared to suggest that my then nine-year-old son be banned from the office. The discussion was short. “This is his home. I am his mother. He must have access to his mother when he is in his home. Period.”

    That I am available around the clock has given me an edge at times on important projects that needed weekend or evening help.

    Generally, my clients have been very respectful of my home. I once apologized when my two-year-old fussed just as I picked up the phone. “Never apologize for caring for your children,” my client admonished me.

    There are downsides to working at home, but the biggest intruder into my life is the cell phone. I rarely carry one. My down time is when I’m away from the phone.

    After 30 years, I couldn’t live any other way. My advice: You know your boundaries. Make sure others know your boundaries and there should be few problems.

  • Wow Judith…I think that is awesome that you have been able to raise a family and work from home.  When I first started 7 years ago I was in a relationship with teenagers and most of the time it wasn’t an issue.  I have had full time responsibilities for my granddaughter while working from home and it did have it’s challenges, but once we learned how to manage each other during my work time, we did great.  I think the key is as Judith said to set your boundaries and not compromise them unless absolutely necessary.  We have to create time for us to maintain our energy and sanity when it is time to go to work.  I find getting out and going to coffee shops or places like Panera at times helps creativity flow.

  • As part of my weekly schedule I separate the time I work ON my business and the time I work IN my business. I know that my clients value my time at a higher level when first I value my time! 

  • @mainefun40  - Working from home is no different from working in an office in terms of setting a schedule.  The difference is that the schedule gets to be much more flexible (and sometimes has to be.)

    I have “set” office hours, however, there are many days that I may be chaperoning a field trip or some other activity during those office hours.  So I adjust my schedule to make sure that I am still meeting my client’s needs, even if it means that one night I might be working at 9pm.  I have my set office hours so my clients know when they are allowed to call me, but with the world of email they can send me a message any time of day.  If I am in my office, I will respond to the email.  If I am out of the office, I make sure they receive a 24 hour response.

    I sit down and look at my calendar every Sunday night and make my schedule for that week.  I have three active kids, so everything needs to be scheduled to make sure I am meeting the family needs, but still meeting the business needs too.

    Obviously, I don’t have some of the additional challenges that come with other industries, such as the farming example you supplied.  But I think with any industry, you have to schedule the segments of your life.  Make sure you are scheduling time for your business, time for your family and time for yourself.

  • I have a separate cell phone for my business line, but I treat it as a landline. So when I leave my home office, I leave the phone there and just carry my personal cell phone.

    I’m married and I love the time I have with my husband when he comes home from work. After working for about 10 hours straight I don’t have a problem with calling it a day. Or, I will hang out with him for a couple of hours and return to work if necessary. If I was single, I would probably work much later into the evenings and most of the weekends.

    For my clients, I mention how I work and what my office hours are during my free consultations and I also have it in writing as part of my Retainer Agreement. My clients are respectful of my time as I am of theirs.

  •  

    I started this discussion in hopes of some philosophical answers and I got them. They are interesting because they include methods, as well as business philosophy; each answer leaves me thinking. The one that really hit home is nearly impossible in our situation here — getting out to a coffee shop as a refresher. In another life (same family, different business) that idea worked very well for me but in this one it is rarely possible. I would suggest to those reading this discussion that it is a usefull suggestion to be heeded

  • I tend to always be on-as I am at the moment (9pm in the UK) but it’s because I’m always looking to improve and I like to have time to read blogs and learn every bit that I can!

  • I’ve been working from home office for 7 years.  I have a dedicated room for the office. My home phone is also my office phone.

    At the beginning and for several years, I was in my office 7 days a week. If I wasn’t working “iin” the business, I was working “on” the business.  After several years of needing to set up my business and grow and refine it, I found I was reaching burnout.

    So, I then started to advise clients I was only available for 5 weekdays during regular business hours.  Unless, they had an emergency which they must advise me of on Friday – then I would let them know if I could be available to work that weekend.  I also made sure that I sent and answered emails during those regular weekday hours.  Of course, I sometimes worked evenings or weekends anyway, but I wrote the emails and saved them as a Draft to be sent out during regular scheduled hours, never on off hours.  Clients sometimes notice the time sent and they would start sending their requests out in evenings and on weekends, but I didn’t immediately answer them then.

    As for the phone, some clients have called me in off hours, but I made it clear to them that business calls are accepted only during regular business hours.

    Now when I take time off, I close the office door and turn off the computer.  I still secretly check emails which go through my Blackberry (but rarely if ever respond) during evenings and weekends.

    I do client work during those business hours and set aside a couple of weeknights and some weekend time to devote to my work “on” my business

    In that way, I have found more clients respect my time, and I can have some downtime guilt free.

  • I work at home quite a lot and find that I can be more productive than when I am at the office.  Either that or I am just working way to much while I am at home LOL


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