said 11 months, 4 weeks ago:
I am currently working on a contract basis for a local fast food franchise location. The job seemed interesting—getting their Facebook and Twitter up and running. Their office manager had started these profiles, but they were failing abysmally due to poor management and a lack of understanding of social media.
After working for them for three months on a trial basis, I’ve far exceeded all their goals, such as quadrupling fans and page interactions. However, the owner is hostile and defensive when we meet. She has repeatedly told me she has no interest in social media and no intention of learning anything about it. At the same time, she constantly questions what I’m doing and refuses to allow me more than three paid hours per week. Additionally, the office manager is upset she is not doing social media (even though she has no experience) and is very defensive and hostile.
My direct contact is the marketing director (who also has no experience in social media). It’s a battle to get her to call me back or send me relevant information so I can generate content. Also, she sends me frantic texts at all hours of the night. I’ve tried generating content calendars and sending her recap emails of our meetings, but nothing seems to help.
So I need a little advice—do I just bear it and keep doing the best I can or move on? I enjoy the extra money, but it’s really wearing me down to be constantly attacked and my work questioned in such an unprofessional way.