said 7 months, 1 week ago:
@hildaalanisgonzalez Hilda! That’s kinda too creepy weird, too similar, and too coincidental, lol! BUT, in my case, I discovered the charge and noticed it said it was a “signature purchase.” At first I thought they were just “holding” a certain amount back to ensure there were funds in case the payer wanted a refund. But no… after I called, I talked with three different departments, including the fraud department, who put the money back in my account immediately. That was on Friday around 4:00pm.
Around 5:30pm, that same company made another charge against my account… and WHOOSH… out went the money and back to them again! OMG!!!! Before I knew what had happened, I started thinking that maybe I needed to get that money out of my account BEFORE those crooks grabbed it again… but alas, I was too late! Only minutes too late! At ten till 6pm, I called Paypal again, and went through the same three departments with all new people. Ugh!
But that’s when a little Sherlock like me decided she was reeeeeeeally going to dig deeper and we discovered they had actually been attempting to grab that money every couple of days since the middle of JULY!!!!!
Okay, my big OMG question for Paypal… is why the heck have they not contacted me before, knowing full well that someone’s been stalking my account? I mean, Paypal has known this since JULY!!!! These people did this 27 times… trying to take money out of a zero-based account that I ONLY put money in when I’m paying for a specific thing… and only put the exact amount in that account so no one can steal from me ever again… whether by computer glitch or on purpose!
Well, October 9th, someone sent money to that account unexpectedly and on the 10th our little greedy friends zapped it out. Paypal puts it back in on the 12th… and greedy friends zapp it out the next hour. Unbelievable.
Today, the 13th, Paypal put the money back, with assurances that this time, since they allowed it to go through, this company CAN’T zap it out again, as we’ve now closed that account number permanently. They put Paypal money in my account, opened a dispute, and will retrieve the funds from that company themselves.
How did all this happen? Well, that little Sherlock and I found that company’s name on a $5.00 product I had purchased the beginning of June. It was a dud and their empty forum was filled with stories of “bait and switch,” but no one had reported they had been attacked directly in their wallet via credit card stalking.
I’m truly shocked by this company’s “credit card stalking” habits! And it’s run by two guys that I had tremendous respect for prior to this. Not so now!!!!
No wonder their “support line” did not answer or return my calls. The first message I left them, I told them that I was immediately calling the police and filing a report about this. I will DEFINITELY follow up on that. And perhaps call a few of my reporter buddies who live in Austin, too.
It’s bad enough that we have to beware of blatant criminals and hackers. It’s worse when people you respect have such nasty business practices that cross the criminal line, too! Fraud? You bet. I’ll be calling their Attorney General’s Office on Monday. They usually have special prosecutors to deal with these kinds of crimes… once they can get solid evidence that it’s a repeated practice. At the very least, people need to be warned when dealing with that company that anything goes, including stalking and unscrupulous credit card practices following blatant bait and switch sales.
I’m still just… just… shocked… that these guys are doing this! Live and learn…