Guest Expert Chris Brogan Talks About Impact (38 posts)

  • I’m very pleased to have New York Times best-selling author @chris-brogan as our guest expert this week.

    Chris is CEO and president of Human Business Works, a business design company.

    He is also the co-author of The Impact Equation which was just released last week. It’s all about how to get your important ideas distilled, spread across a platform that you’ve built, and cared for and understood by other people. 

    He’s also an all-around good guy.

    Feel free to ask Chris any questions, especially about how to get your message out there, whether through social media or any other channel. 

    And thanks for being here, Chris!

  • Hey there, everyone. Happy to answer questions and thrilled to be invited behind the scary wall. : ) 

    Let me know how I can help. 

  • Chris,

    Just subscribed to your podcast…SUPER stoked to listen later today. What is your plan with the podcast as far as content and frequency?

    Thanks for being awesome!

    John  

  • @chris-brogan

        It was great seeing you at the Agents of Change conference Chris! We talked about video marketing with Chris Cavillari, and my experience with video marketing is primarily exclusive to spreading a message through Facebook, what do you find to be the most effective ways to utilize video marketing outside of Facebook? 

    Thanks for your insights! 

  • Hi Chris!

    So excited the new book is out!

    What tip can you share here about creating either better ideas or connecting with your audience? Particularly if you have a large platform of valuable followers but they are not moving to action?

    Thanks,
    Joan

  • Good day Chris:I hope all is well.  I was curious about what you can share about how you built your business while still working or better yet, what advice would you provide for someone whose attention is currently split between work and the business they are building.

    Thanks in advance.

    Ambassador Bruny

  • @Ryrussell – Thanks! I enjoyed getting to know you. 

    Outside of Facebook is the #2 search engine in the world: YouTube. To me, there’s a lot more benefit and value there than there ever will be inside of FB. 

    HOW? Well, it depends what you’re selling and how and why. : ) 

  • Hi @joancrocker – to better connect with an audience, give them what THEY need, not what you want to sell. People seem to get that mix wrong. The way I got where I got is that I was able to help people find something of value that they could use for themselves. As far as how to get them to take action, it has to matter to them. Who cares what you’re selling? People care what they’re buying. So, how are you finding the would-be buyers and how are you empowering them to get what they need to decide? 

    @ambassadorbruny – Hello to you! The whole way I did my business while still working was that I found a role in a company that was complementary to what I needed to do next. That made it easier to bridge and piggy-back my success. It’s a lot harder when the day job doesn’t line up. 

    It requires a project plan, really simple and clear vision built on the top of really tangible goals, and then you’ll know what to work on at every turn. Where MOST people fail is that they have this loose idea of what they want to be/do, but no set list of activities that would get them closer to being or doing that. 

    For instance, if you’re a record producer, you’ve gotta put the work in to get bands and get people to listen. If you’re a marketing consultant, you’ve gotta find clients that will then prove to be a good reference. If you’re doing whatever you want to do, you’ve gotta spend as much time DOING as you do TALKING ABOUT IT. That’s where people get all messed up. Talking about it triggers a lot of the same chemicals as doing. Yet, no results. 

    Hope this helps. 

  • @chris-brogan

    Chris – Glad to have you here! 

  • @chris-brogan

    Clearly paid traffic is the fastest way to spread a message. If I want to heavily use Youtube, do you recommend advertising as we would on FB or LinkedIN? What are some of best techniques to gaining subscribers? 
    Thanks, Ry Russell

  • @ryrussell – may I ask what might be a dumb question? Why do you want more subscribers? What do you REALLY want? What are you selling? 

  • @Chris-brogan- I appreciate that you are part of this group. I love this group and every day I learn new things. ? I have is what do you know about Video Email Marketing? I know a few things and I can see this just becoming the tip of the ICE Berg for small businesses to market smarter to their clients/customers and even their prospects. What is your take on this exciting new way to market? Thanks

  • @Chris-Brogan I am working with a client who needs national exposure in the beauty products industry.  Their target is Salon distribution.  Do you think that Linked in and email and building a mobile opt in list is the best way to prospect?  Have any other ideas?

  • @Chris-Brogan I am in charge of social media for a primarily b2b cleaning/janitorial supplies distributor. I maintain a blog on our company website, which I write for almost daily, as well as Facebook, Twitter, LinkedIn and to a lesser extent, YouTube accounts. The problem is that I am just not getting much visibility. Our blog contains cleaning tips and techniques for home and business (our company’s primary focus is restaurant cleaning, but the blog and social media encompass home and general business tips as well.) I am kind of stuck on how to gain more visibility for my company and our social media efforts…

  • @jodik1201 – I think it’s a two part (maybe 3 part) system.

    Wide area: networks like LI.Target: websiteClinch: get them onto an email list. 

    I think that the goal isn’t WHICH platform, but rather, “What can I say to the people I need to reach that will entice them to visit the place I own, where I can invite them into a longer-opportunity relationship?” 

    Does that make sense?

  • @Chris-Brogan Sort of makes sense.  I get the squeeze page and enticement for opting in.  However pardon my ignorance but what is websiteClinch?  Is that the social media term for building a list through a website?>

  • Hi Chris!

    Facebook question for you: I wonder what percentage one should reach of the total number of likes to know that it was a good update?

  • Hi Chris,

    We are a very small B2B company in the construction software industry.  In regards to Facebook, would you recommend we post more industry-related content or more non industry-related humorous items (ie: funny pictures, etc). We just created our Facebook page about 2 months ago and have just a few followers. We would like to get more engagement and more followers as well.

    Thank you.

  • @smlanse – the question that comes to mind is, “where are you making relationships happen?” Type all you want, but if you’re not going out and finding restaurants and other organizations that need your products, then they’ll never find all that almost-daily writing. 

    In fact, finding restauranteurs to interview would be a great way to get more people to care. You have to go find your readers. They don’t just come. 

  • @janet-usken – I count dollars or subscribers to my newsletter.  Likes don’t mean a thing to me. Amy Porterfield might have a better answer. 

    @jodik1201 – I have NO idea what that is. I just reread my answer and I didn’t say any of that. I presume something I typed as plain text got beaten down. I said something like: 

    1. Wide area – linkedin and twitter
    2. Get them to your site.
    3. Get them to sign up for a list. 
    Wow, I hate when formatting things happen. 
    @tricia561 – I think the blend is really important. I’m not especially good at Facebook. I don’t see the value in spending a lot of time getting people to take action there where you want them back on your site ultimately. That said, I’ll again defer to Amy Porterfield. 

  • Chris, I am helping a family member launch her book …I am in charge of marketing on the different social platforms.  I am suggesting FACE Book Page Later move to Twitter and google Place….What is your advice on the best way to promote a new book this book is called”Hormone Shift”  Lisa 

  • @lisa-dastuto – Why pick any of those platforms or all of them? Meaning, why start with the platform? 

    If the book is called “Hormone Shift,” I’m presuming she’s targeting women, because males will rarely read a book with that title. If that is true, then Pinterest has 78% female participation. But book marketing on Pinterest is about as effective as selling air fresheners on the Moon. 
    Here’s what I might do: 

    • Start a simple blog site to talk about the book. Could be on any platform at all. But a blog that you own or at least own more than you do FB, etc.  
    • Use Google Blog Search to find people who write about hormonal issues (or whatever the book really covers). 
    • Find those bloggers who talk about what she’s written about. 
    • Do some outreach. Ask if these people want a review copy for free. Blah blah blah. 
    • Invite them to interview or speak with the author. 
    • Host live Google+ Hangouts with the author after there’s enough buzz. 
    • Get people onto a mailing list. 

    Never start with the platform. Start with the intent. If you want audience, find people who talk about what you do and borrow theirs. 

  • Hi Chris, 
    Question #1)What is the best advice you can give me…to help young entrepreneurs 15-18 (high school) thrive? 

    Question #2)I have come to the realization that I am not a confident writer…but I am not shy in front of the camera or in person. I find myself stuck and not moving my website to where it should be. What advice can you give me?

    Grateful,Gerry Carrillo

  • @chris-brogan Thank you. I like your idea of interviewing restauranteurs. 

  • Hi @gerry-carrillo – My best advice is help them realize the value of a network. Knowing more people with more capabilities, with diverse backgrounds and interests will be FAR more powerful than sticking to a geography- or interest-based vertical. 

    It *IS* who you know. 

  • Hello @chris-brogan – Glad you are here this week.

    I have a two questions:

    01 – How important do you think Google+ is, and will be in the future?  I’m not an FB fan but like G+ and twitter for spreading the ‘word’ about biz (mine or someone else’s). LinkedIn is OK but hard to connect sometimes with the folks I really want to connect with.  So, will Google+ take over someday?

    02 – The conversation of the week (in this club) is about Klout and how the scores are, or could effect our lives.  How important do you think this will be in the future? Should people be paying attention to what could become the moniker for social (or any) activity online? 

    Eileen :D

  • Hi @supereb

    01: It’s very important. Google is the #1 search engine in the world. YouTube is the #2 search engine in the world. Google+ is HEAVILY indexed by Google. Facebook isn’t indexed. Twitter isn’t indexed. I’m not sure about LI. I don’t care if it takes over. It helps you improve findability today.

    02 – I could give a rat’s ass about Klout. I think somewhere in the future, they will come up with a much better way to gauge influence, but the system doesn’t work. Any system that puts me above many hollywood celebrities and puts random super-heavy-tweeters above me has no clue about what influence means. If I told you to buy a Cadillac, would you? No. Because I have no influence in that. And you can count +Ks all day, but I don’t believe in the tool for finding a real score of influence. Yet. 

  • Hiya Again. @chris-brogan  

    Good answer on the Klout.  However, some (many) companies are actually looking at that number and taking into consideration along with other factors what kind of person you are, whether your influence is enough to warrant another look.  It’s scary to me, but it is there and I don’t think we can ignore it.  As an actual “influence” number it certainly falls short – however it does show a certain percentage of influence in and of itself as to your interactions online.  How do you feel about that? Could it be brought around to actually mean something?  

    My problem with this issue is that if I decide to completely ignore it, can it come back to bite me on my ass?  Not giving a fat rat’s ass and having your ass bitten are two distinctly different things. You know?

    Scary!

    Eileen 

  • @supereb – Which kinds of companies and for what ends? If a company does or doesn’t hire you based on Klout, I wouldn’t work for that company, as they might also pay you based on how many characters from Hogwarts you can name. 

    I think it has nothing to do with influence. It has everything to do with an algorithm that covers reach at best. 

  • @chris-brogan  —  Really?

    Salesforce adds Klout, Kred, & 18 more tools to Marketing Cloud for better social analytics

    The Reputation Graph Is Going to Take Over the World

    Klout Scores: Journalism Profs Using them to Grade Students

    Florida State University class using Klout to determine student grades

    4 Social Media Metrics You Should Measure

    And this is just a sampling of what’s going on out there.  I don’t like it, but it seems we are going to have to live with it whether we want to or not.

    We are saying the same thing but I don’t think ignoring it is really the thing to do.

    Eileen

  • @chris-brogan Thank you for the advice regarding working with young entrepreneurs. That will go along way. 

  • @supereb – Just a strong opinion. I’m ignoring it. Still seem to be making okay loot. Then again, my score is high no matter what I seem to do. 

    @gerry-carrillo – happy to help! 

  • I’d love to join!

  • @chris-brogan huge fan here. I spent the first 5 minutes here just reading your comments and learned a few things:

    1. Google+ is where i need focus my social media efforts because Google index it.
    2. Start using Google hangouts.
    3. Forget about klout.
    4. Most of other social platforms are a waste of time, compared to blogging.
    5. Selling my service requires, blogging about it and reaching out to others that blog about similar aspects to my service.
    Questions i have:

    1. I offer many services is it a good idea to build separate websites around it each one?
    2. Can you tell me more about point 5 above?
    3. Besides Google + is there any other social media platform worth investing in?
    4. I must have visited your website over a 100 times, how do you present your self so clearly with no clutter ? I like clarity its just a little difficult when you offer many services.Hope this last question made sense.

  • hi chris… our facebook page  has  lots of  fans  and  it was working   well with  great feedback and  connection…….we are in a real visual business…house things…and  my page used   mostly pictures..many  got   30% reach……MY  QUESTION…  how  should  we   deal with the  current  situation  where our  photo posts  get   waaaay lower   connections  than they used to  before  the big  change on sept  21….i still get  high reach on  the  text posts  but  the pictures  were so much  better….?

    thanks 

  • Thank you so much for the response regarding the steps you took to build your business while working.  I got it, “Concrete steps; more doing and less talking; alignment.”  I appreciate your insight.

  • @chris-broganLove your insights and advice. Didn’t want to ask anything specific except to say a big thank you. 

    I did a seminar last week in Launceston, Tasmania to rural clients where I referred to you and I always hold up a copy of Social Media 101 when presenting to small business seminars.I love Websites and social media almost as much as you and appreciate you probably don’t do this for your health so I have ordered my copy of “The Impact Equation”. Hanging out to get this shortly and I would recommend every body else that reads this forum to do the same. :)

    Oh yes, and I am on your list http://www.humanbusinessworks.com/

    @rich-brooksRich, a big thanks for getting this organised

    @geoffrey-gordonGeoffrey, great summation

  • @chris-brogan

    Chris, thanks for your insights and tips! Very refreshing!


Add your voice to the discussion

Existing members: . If you do not have a SME account, .