Social Media Examiner | firing bad customers...how? why? when? | Topic Replies http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/feed/ firing bad customers...how? why? when? - Forum Topic in the Group Small Business Sat, 25 May 2013 18:02:47 +0000 http://buddypress.org/?v=1.5.5 en http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-23817<![CDATA[Debbie Lynn Butler replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-23817 Wed, 14 Mar 2012 00:15:15 +0000 Debbie Lynn Butler replied to the forum topic firing bad customers...how? why? when? in the club Small Business You're welcome @libbythompson. May you and your clients always be a good fit for each other. 

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-23598<![CDATA[Libby Thompson replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-23598 Tue, 13 Mar 2012 03:44:44 +0000 Libby Thompson replied to the forum topic firing bad customers...how? why? when? in the club Small Business Thanks so much for your support and advice @debbielynnava
I really appreciate your help.
]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22896<![CDATA[Minnie Turner replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22896 Thu, 08 Mar 2012 22:48:17 +0000 Minnie Turner replied to the forum topic firing bad customers...how? why? when? in the club Small Business Thanks Ann  @annfurnivall

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic//#post-<![CDATA[Ann at greenoak replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic//#post- Tue, 06 Mar 2012 14:46:09 +0000 Ann at greenoak replied to the forum topic firing bad customers...how? why? when? in the club Small Business i think a lot of this problem is   not  being able to  define  your  limits and  rules  in a clear way  at the start  and  and then  to be in  control and  to   stick to them. ..sounds like  the problems  are the  […]

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22280<![CDATA[noam replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22280 Tue, 06 Mar 2012 12:30:25 +0000 noam replied to the forum topic firing bad customers...how? why? when? in the club Small Business @deairby I think it’s essential and important to fire bad customers.Small businesses don’t have enough resources so spend on the excess workload generated by bad customers. Also bad customers are bringing bad […]

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22269<![CDATA[Paul Wylie replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22269 Tue, 06 Mar 2012 10:26:12 +0000 Paul Wylie replied to the forum topic firing bad customers...how? why? when? in the club Small Business @danonbranding I think paying you for what your worth is a big part of  having the respect factor between any client/supplier relationship. How can one expect to have the same customer service paying the least.
<font face="Arial, Verdana" […]
]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22224<![CDATA[Dan Gershenson replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22224 Tue, 06 Mar 2012 02:52:28 +0000 Dan Gershenson replied to the forum topic firing bad customers...how? why? when? in the club Small Business Clients require a decent amount of maintenance regardless - so why put up with a cheapskate who fancies themselves as King/Queen vs. someone who pays you what you're worth and gives you the proper respect? I look […]

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22214<![CDATA[Ann at greenoak replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22214 Tue, 06 Mar 2012 01:56:02 +0000 Ann at greenoak replied to the forum topic firing bad customers...how? why? when? in the club Small Business   @minnieturner  i  think there is a  big   customer  service problem out there too....  and  anyone  going into  business   who  can  do what they say and  maybe alittle more   will be  ahead  ...imho...is it  […]

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22207<![CDATA[Minnie Turner replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22207 Tue, 06 Mar 2012 01:04:44 +0000 Minnie Turner replied to the forum topic firing bad customers...how? why? when? in the club Small Business I hate not being treated like a customer, if I let you know how I feel, in some what unpleaseant terms don't worry about firing me, I quit! and, will take myself and my money to a business that would be happy to […]

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22204<![CDATA[Debbie Lynn Butler replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22204 Tue, 06 Mar 2012 00:32:35 +0000 Debbie Lynn Butler replied to the forum topic firing bad customers...how? why? when? in the club Small Business @libbythompson I'm sorry you're having to deal with the aftermath of a tragedy. I sent you an e-mail--I hope it helps.

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic//#post-<![CDATA[Libby Thompson replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic//#post- Mon, 05 Mar 2012 23:58:12 +0000 Libby Thompson replied to the forum topic firing bad customers...how? why? when? in the club Small Business Sill me Debbie! @debbielynnava no it is actually libby@allyoucanbepsychology.com. Duh. Maybe I should put the L on my forehead!!I have been running critical incident debriefings following a tragic and horrific […]

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22192<![CDATA[Debbie Lynn Butler replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-22192 Mon, 05 Mar 2012 23:52:40 +0000 Debbie Lynn Butler replied to the forum topic firing bad customers...how? why? when? in the club Small Business @libbythompson Is it really ibby@allyoucanbepsychology.com or should I preface that with an L?

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-21909<![CDATA[Libby Thompson replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-21909 Sun, 04 Mar 2012 06:38:38 +0000 Libby Thompson replied to the forum topic firing bad customers...how? why? when? in the club Small Business @debbielynnava @stefaniefrank
Ladies - I am a consultant who is interested in the wording you use in your agreements with your clients. I am based in Australia and not in the social media business myself. I am a […]
]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-20965<![CDATA[Dea Irby replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-20965 Thu, 01 Mar 2012 05:09:51 +0000 Dea Irby replied to the forum topic firing bad customers...how? why? when? in the club Small Business thanks for your comments, Ry @ryrussell

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-20955<![CDATA[Ry Russell replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-20955 Thu, 01 Mar 2012 04:34:54 +0000 Ry Russell replied to the forum topic firing bad customers...how? why? when? in the club Small Business It is imperative to know where the breaking point is. Some clients have unreal expectations and think that because they hire you, you are an employee and not an independent contractor. It is our job to provide […]

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-19133<![CDATA[Dea Irby replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-19133 Fri, 24 Feb 2012 02:53:34 +0000 Dea Irby replied to the forum topic firing bad customers...how? why? when? in the club Small Business What an awesome discussion here, thanks all.

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-19071<![CDATA[D Scott Walker replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-19071 Thu, 23 Feb 2012 23:01:17 +0000 D Scott Walker replied to the forum topic firing bad customers...how? why? when? in the club Small Business In these kinds of situations I try to consider whether what the client wants is simply inconvenient for me or entirely unreasonable of them.  If it's the latter we follow the approach so aptly described by <a href='http://www.socialmediaexaminer.com/members/rich-brooks/&#039; […]

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-18845<![CDATA[Sonia replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-18845 Thu, 23 Feb 2012 04:49:33 +0000 Sonia replied to the forum topic firing bad customers...how? why? when? in the club Small Business @deairby - If you keep customers that consistently know how to give you hell each time you interact with them, you should slap yourself for still doing business with them. No customer is worth the headache to make […]

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic//#post-<![CDATA[Ann at greenoak replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic//#post- Mon, 13 Feb 2012 14:43:42 +0000 Ann at greenoak replied to the forum topic firing bad customers...how? why? when? in the club Small Business i dont  do service  and  im out here in the face to face world....but    i have  bad ones too.. but if they  really  can afford me and  want my stuff  i can usually  solve it  by   having  strict rules about what […]

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-15535<![CDATA[Judith Gotwald replied to the forum topic firing bad customers...how? why? when? in the club Small Business]]>http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/firing-bad-customers-how-why-when/#post-15535 Sun, 12 Feb 2012 19:11:41 +0000 Judith Gotwald replied to the forum topic firing bad customers...how? why? when? in the club Small Business My worst clients are agencies. I stopped working for them last year. They were demanding in quality and time -- lots of after hours work -- collecting the fees and paying their vendors when and if they felt like […]

]]>