Julie G Hughes
said 6 months, 2 weeks ago:
As a consumer, exit pops are hideously annoying. Have never clicked on one. Live chat is a different story, but so many times (just today, as a matter of fact) there’s no one available to help – the wait is too long.
However, as a business owner, I like the idea of offering Live chat. It would have to be very inexpensive (read: free), as my business isn’t exactly booming. Would love a way to find out what keeps visitors from buying, though. And Live chat might be an option.