Exit pops & live chats (3 posts)

Topic tags: exit pops, Live Chat
  • Chris Loeser
    Innovator
    Chris Loeser said
    6 months, 2 weeks ago:

    Anyone have any experience with employing these sorts of things? How did they work for you? Worth it/not worth it? Increases in conversions, customer dialog?

    @chrisloeser | # | Top
  • James Alonso
    Guide
    James Alonso said
    6 months, 2 weeks ago:

    Hi @chrisloeser,

    I owned an online designer watch retail store for a couple years and we used http://boldchat.com for our live chat. It was very beneficial. Lots of our clients preferred to chat instead of calling with questions. Hope that helps.

    James

    @jamesalonso | # | Top
  • Julie G Hughes
    Adventurer
    Julie G Hughes said
    6 months, 2 weeks ago:

    As a consumer, exit pops are hideously annoying. Have never clicked on one. Live chat is a different story, but so many times (just today, as a matter of fact) there’s no one available to help – the wait is too long.

    However, as a business owner, I like the idea of offering Live chat. It would have to be very inexpensive (read: free), as my business isn’t exactly booming. Would love a way to find out what keeps visitors from buying, though. And Live chat might be an option.

    @julie-g-hughes | # | Top

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