Do you prefer a digital or a hard copy (print) brochure ? (24 posts)

  • This is the “Go green” Era and everyone is raising the “Sustainability Flag”. Having said that how much impact in your opinion a digital brochure has on consumers versus the traditional print copy?

    What is the people preference in your opinion and which one is realistically more efficient and serves the purpose (marketing & branding wise)?

  • i buy  for our store andi  have to have  real catalogs…..  i cant  deal with digital…..  maybe im the oddball….but i  look  thru,  come  back,  mark  stuff…show  it  around  to my  staff,  then  decide  what i want to order…. if  they drop the  catalog i probably  fall off  their  buyer list……….

    and a huge   turn off  for me with  the  wholesale  companies… is  …im their customer, they have sold to me, they  have my email….and  they want me to   look at their   internet stuff….BUT…FIRST I HAVE TO  REGISTER..  thats  just   so  wrong…why  did they email me  in the first place…..they know im a  customer…i never do it….old  and  crankky,  ????  i guess…..  i didnt  grow up with digital….dont  give me any  uneccessary  hoops…. 

  • I think it is important to have both. And when making a phone call or email ask if they would like it in either format or both.  In printing you can use “green” paper and ink and say so on the brochure.  Paper brochures often get passed around or placed still  in a folder for future reference.  When looking for a particular type vendor some folks like to go thru the folder, not an electronic one.  Paper is not dead yet.

  • In my experience selling higher ticket items, informative, glossy paper brochures are a must.  While customers do come in and say the website brought them in, they almost always ask for a brochure before leaving.

    To answer your three-part question; my opinion is that customers prefer a nice paper brochure over digital.  In regard to efficiency, well, digital is obviously more efficient.  As far as serving the purpose; they both do, however, I believe a nice hold-in-your-hand quality brochure has more of an impact in generating desire.

  • @mgoes

    Hi Michael, the subject has been really posted to see the different opinions and how everyone perceive this specific topic.

    For me I am a very “Go green” person however there are couple of things that I strongly like and defend but contradicts my green attitude. I am a bit of an old school when it comes to Brochures and catalogs I love the print, I admire the quality of papers, quality of printing and the design layout. If I am to be honest I have never bought anything through a digital brochure cause it simply puts me off.I do agree that efficiency is through digital but to serve the purpose i would say nothing will replace the impact and impression that a print would do.

  • I am very old school but I am in favor of digital. Green speaks volumes for most people and they can print it out themselves if they wish. It’s also very convenient to zoom in on a certain page as necessary to get a better picture of the product and/or quality. You also always know where to find the brochure/catalog when the time comes to look at it again.

  • @eddysleiman

    This is a good question. I really can’t afford to print up a bunch of brochures that more often than not wind up in the garbage. I think switching to digital should be encouraged. This kind of use of paper is a waste of resources. And one of these days, the garbage man’s gonna run out of places to bury it.

    Edit: I distributed a bunch of stickers with my company logo on them as business cards but haven’t seen any sales as a result.

  • @krmcgee

    Hi I tried to click on the company link but for some reason i can;t access your website. I have noticed that you named it reverse engineering. I am not sure about what that means but the name makes me feel curious. So usually if you are attracting someone through the name you need to continue the process: Continuing the process can never be with a sticker. I personally would have thrown that sticker away. I have much more important things to think about and to deal with then a sticker – so what am trying to say is you have a good name as a starting point. the second step will be attracting the potential clients further by giving them something memorable, your business card should be as exciting as the name, your website experience should follow the same pace and slightly more to always push to the next level which is “Generate Sales”. You can go green and save the nature but you can never underestimate the potential clients expectations especially the savvy clients.

  • @eddysleiman

    Where did you try to click? So you’re saying printed business cards should still be used?

  • @krmcgee

    I tried to click on the company website link but it is not directing me anywhere. send me the right address to inquiry@eddysleiman.com
    What I am trying to say is that you need a full communication strategy that will allow you to proactively prepare your communication materials which usually starts with a business card. Yes it is true that we are in the digital world but still a business card that is a bit different can make a difference and you will have plenty of time to do your follow and make sure that your data are digitally recorded or listed on the client’s database by sending them an email as part building the relationship process.

    Most businesses underestimate the importance of the creative approach and they perceive it waste of money. Trust me it is not. I will reply your email and you will see my digital signature how iconic it is and how memorable is to any person who receives it. I have tied myself to an icon that represents me, my character, my behavior, how ethical i am, etc and you should do the same. Your business should be a reflection of who you are so you can passionately take it to the next level…Please let me know if this was of any help and of course am ready for any further information you need.
    Good Luck!

  • My customers are farmers.  I send out a 6 page glossy every month to 2200 area farmers.  It shows a listing of all our used equipment plus extra informational articles.  The farmers may be way ahead of the curve when it comes to technology in their tractors…..but not on their computers at home.

    For myself, I prefer the online version.  I hate paper.

  • @trudyd1474

    Thank you for the generous feedback. Paper distribution is not only for those who are not very advanced in using the Information technology. It is more about having something dimensional to look at something that you would really enjoy carrying it around at your convenience ex you can read a print out if you are in your garden, walking in a plantation field, sitting in a park and getting inspired etc

    Am not saying digital is wrong but everything is becoming digital and it is nice to break this tech wave by something that would make you feel that you still belong to the planet earth and not to start wars if you know what i mean.

    But of course I do respect your preference.

  • @eddysleiman Each have different merits and uses. Certainly in today’s business climate where a great deal of business information gathering is done electronically, it certainly makes sense to have digital formats of corporate materials. But there are occasions where printed material is a must and which recipients expect it. And there is the consideration how the materials may be used as in the case of business prospecting. In my view, you need to be flexible and be able to offer both forms depending on overall business and marketing strategies and needs. A one size fit all model for branded materials simply does not work.

  • @danielmckean

    We are absolutely on the same page Daniel. The client or teh decision makers in that prospect should listen and take seriously into consideration the advice of the marketers if they really care about communication their brand / service to the right audience.

    The platforms and mediums will of course vary from a product to another and from a consumer to another we all know that we all have different tastes and interests.

    The communication strategy’s role is to define those elements and then the efficient implementation and execution of that specific strategy is what will shape the real prospect of the business.

    Cheers!

  • @eddysleiman You’re certainly on the right path, but it’s interesting to see other points of view. Strategy, tactics and execution can always be aligned to sensitive budgets, but foregoing a strategy based on costs alone may cost a business in other ways, i.e., intended results, impact, influence and ultimately success.

  • @danielmckean

    Precious words Daniel. I was addressing the core and ended up passionate in expressing myself…I dream communication and branding :-)

    We both know that marketers tends to be looked at as the people who spend the money but this is definitely not me. I am very much a result oriented person and every penny to be spent should be aligned with a detailed monitoring process to ensure that ROI is being achieved otherwise I would immediate measures to divert the remainder of that budget into a Plan B.
    Bottom line is always what you will be blamed for or rewarded at and the balance as you said is what will make the ultimate success…but allow me to say that if it was an overwhelming success it is good for the marketer to have an extra percentage on his / her annual budget to go wildly creative :- just once in a while. All the best I really enjoyed this conversation :-) let me know if you are ever in London, would love to meet you in person.Eddy

  • After reading through all the comments, I like the idea of having both. Meeting the needs of our clients is essential, Having both meets the need regardless of which one the potential client prefers.

    -Elana

    SilverBridge Social Media

  • @elanawinfrey

    The budget would be a concern here. These decision can’t be for granted. What we are trying to address is the importance of really knowing your audience and how carefully your communication strategy should be crafted to reach this audience and acquire new market share.

    EX: if you budget for a flash designer and developer and then you need the input of the initial creative director who has created your corporate identity and your VIG then this is all extra money while your audience might simply not like it. and the same applies on the print. So it is not really about having it all to make sure we please everyone on your own expense, but more about knowing what you need and what your audience expect and produce accordingly. 

  • @eddysleiman  I use paper business cards and electronic brochures (websites) I feel bad if I kill trees to create something that will end up in a landfill later on.

  • @amyhallbiz

    I am also an environmentalist and an active member in many go green and sustainable living organisations but I am good at balancing between both. What do i mean with balancing?

    1- Use recyclable material when printing.2- Define whether your audience would be expecting a print or digital. It is not about what you want in your business it is about what you want and what your audience expect. If you have no audience you have no business.3- You can always join the groups who plant trees and you will feel great planting instead of cutting :-)

    Please let me know if the above is constructive or if you disagree with it. 

    All the best!Eddy

  • @amyhallbiz @eddysleiman My method for meeting this need/request is to print a few at a time., due to cost AND to prevent waste. SO, I have a nicely designed brochure in PDF format. Printed on the standard glossy brochure paper. When I need them, I email Staples and pick them up same day. Usually 10 at a time. It’s not very often that I need them. I have business cards on hand. A few custom folders on deck for new clients. This also allows me to make changes as I see fit, and create content variations, without the big expense. Now, MOST prospects gather all the info they want and need from my website. Thank goodness…

  • @eddysleiman  I’m lucky, I’m a webmaster so I work on the web. I think it would be odd if I had a paper brochure. I have recently added QR codes to my business cards so that people can go directly to my website from my business card.

  • @amyhallbiz

    Brilliant but you are limiting yourself the the prospects who like the digital stuff while putting off everyone else. Again as we have addressed earlier that it is not a matter of which direction that we would subjectively decide to go with but it is about balancing to make sure you are pleasing your audience. I personally would not consider that the QR idea as appealing however and since your business is related to the web then it is relevant and it wouldn’t put me off while sending me an e-brochure for clothing would completely kill my appetite and would probably not access the store.

  • @elanawinfrey

    On the right track Elana. My only comment is that when your product is a high end product then you would need to go for a top quality graphics and print. So we are talking offset printing and not digital. Offset printing is always more expensive and therefore the biggest the quantity the better the price. But as long as you are not targeting that segment you will be doing great. All the best!


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