Creating a Social Media Strategy (14 posts)

  • Hi Everyone,

    How long does it take, on average, to create a social media strategy for a client? Also, how much do you charge to create one?  Are there any templates or tools that you have found useful in creating a strategy document.

    Thanks for all your help :)

  • I would say that if you spend less than a couple hours creating a strategy tailored to the client your not spending enough time. Because, I start by listing all the social platforms and then eliminate the ones I think will not provide the best return. Then, I focus on ranking the importance of the ones to be in. Then create a content strategy, engagement strategy etc. 

  • I too would like to hear from people (only those who are actually making a living at this) as to what they charge and what they do to elimate the repetitive things that slow them down.

  • And by the way Ry, you were included in the successful group I mentioned. :)

  • @meganowens I tend to use “old school” strategy techniques and transfer them to the field of social media. Here’s some well known I use regularly. I’ll give you the Wikipedia links, you will find huge amounts of literature and best practices for each of them. 

    1) Porters’ Five Forces where you determine the intensity and attractiveness on the market. 2) Scenario planning – here you go through a flexible simulation of your planned market entry process. 3) The Boston Consulting Group’s Growth-Share-Matrix to rank your social media product on the basis of its relative market share and growth rate.

    You will need to adapt all of the above, but in the end each and every on- and offline product needs a strategy, does it. And concerning your first question: For an average strategy planning period I give myself at least a week.

  • @ecumenix Thomas,  thanks for those links! Great resources there my friend.

  • @ecumenix I have to agree with Paul, Thomas. Good stuff!

  • @ecumenix

    Wow! I didn’t know thinking was so much work! No wonder more people don’t do it! Love the article on Scenario Planning! 

  • @judithgotwald @meganowens I think that’s the problem.  Lots of people know it’s easy to be a “user” of social media so it appears the management side would be easy but it is absolutely not. I have had friends actually hire me to help them because they promised such work to a client and then realized they got in over their heads.  I don’t like that at all because people need to realize that they are messing with people’s brands and you can just easily screw it up.  I don’t remember who said it but I always think of the saying – “It takes years to build a reputation and minutes to tear it down.” In these days, one wrong tweet can do it.  I won’t ghost post for people on social media for that reason. I actually work with small businesses to help THEM create their own strategy based on their own resources – time, money, people.  I also advise them to do it in stages – they don’t need to be in all places at once or else they’ll look scattered.

  • @maricochran @meganowensI am trying to bring some stability or reality to people’s expectations — which often fall into the realm of magic. I have bookmarked a few Facebook pages in the genre of many of clients that prove that you can start strong and peeter out in six months. These are very easy to find — FB pages with month or two of activity but the last post was in 2009 or 2010. This helps a lot. They can see I have their interests at heart and that my warnings are realistic and not self-serving. The discussion about strategy suddenly becomes serious.

  • thanks for asking this question, the answers are quite helpful @meganowens great links @ecumenix

  • @ryrussell Content Strategy & Engagement Strategy are the keys to social media management success.  Content strategy can become very time consuming, unless you have a strategy to create your content strategy.  The links mentioned by @ecumenix will definitely give some direction as too starting with that strategy.

    As far as how we charge, there are a number of variables that determine our price per client.  Mainly, how many social networks are we overseeing and how long have you agreed for us to manage (six months is the minimum).  Our initial set-up and discovery pricing is built into the flat monthly rate.  We don’t manage accounts for less than 6 months because of the time investment in the upfront strategy development.

    Good questions and great responses from everyone.

  • When I started to work in Social Media I thought It was going to be easy to engage your fans and customers of a small business. But I was wrong! It requires patience, time and strong effort. It’s not so easy to convince your audience about your leadership. I think the most important think is the content: compelling content become viral itself. But, of course, you need to make your own strategy according to your neccesities. People has got accustomed to social so nowadays they don’t click “like” unless they really like some business or brand. As @lorihighby says, content strategy and engagement strategy are the key of a successful campaign. Interesing comments. thanks for sharing! 

  • @meganowens …besides  the   templates and  the  good  general  advice from  all the  experts…i would   get  some  good  background   by looking at   businesses using  social media  well   and   who are    in   the  same  field  as  your  client and see   what they are doing….

    that  would   be  pretty impressive to the   client i think…

    social media  fits  some  businesses a lot  better than others…if its a business like mine its  pretty easy…if its  for  a  divorce lawyer , well…id  just  forget about it…lol 


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