http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/communication-management/feed/ Communication Management - Forum Topic in the Group Small Business Thu, 23 May 2013 12:59:15 +0000 http://buddypress.org/?v=1.5.5 en http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/communication-management/#post-31714http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/communication-management/#post-31714 Tue, 22 May 2012 16:11:55 +0000 Alexandra Briggs replied to the forum topic Communication Management in the club Small Business @deairby Yes, you are correct. I know we can work each based on API individually, but I am looking for a combnied service and one that communicates well between our Lead Management CRM (Leads360) and the platform.

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/communication-management/#post-31676http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/communication-management/#post-31676 Tue, 22 May 2012 03:38:08 +0000 Dea Irby replied to the forum topic Communication Management in the club Small Business can't wait to find out your answers, if I understand, you want an automatic response to go out when the customer reaches a milestone/point in time? @alexandrabriggs

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/communication-management/#post-31641http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/communication-management/#post-31641 Mon, 21 May 2012 21:18:32 +0000 Rob Mitchell replied to the forum topic Communication Management in the club Small Business @alexandrabriggs OK, which CRM are you using? What's its capabilities to be extended programmatically? Twilio has a very low-cost API for sending text messages which you can send from your CRM system (if you can […]

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/communication-management/#post-31637http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/communication-management/#post-31637 Mon, 21 May 2012 21:10:32 +0000 Alexandra Briggs replied to the forum topic Communication Management in the club Small Business @robmitchell Thank you for replying. Storing the information in the CRM isn't the issue. I am needing a way for a milestone/trigger that happens (or gets logged) in the CRM makes the outside service […]

]]> http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/communication-management/#post-31635http://www.socialmediaexaminer.com/clubs/small-business/forum/topic/communication-management/#post-31635 Mon, 21 May 2012 21:07:57 +0000 Rob Mitchell replied to the forum topic Communication Management in the club Small Business @alexandrabriggs I'm not sure I understand everything you're asking but ... if you'd like an API to take text messaging, convert it, and somehow store in your CRM system, then perhaps Twilio would be very useful to you.

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