Assumptions made because of my niche market (18 posts)

Topic tags: fabric, quilt
  • Greetings, all.  I just did a post to the avatar question by  @rich-brooks  I have a question.  How do you deal with pre-conceived assumptions because of the industry you are in?  I own and operate a quilt fabric store.  Most people assume that there is a woman around fifty running the store.  When they come to my store there is a fully bearded 53 year old man. It just seems hard for some women to think I can help them with fabric selections and quilt layouts.  Peace, Robert.

  • I can see how that can happen. As a quilter myself, I would have the same assumptions, even though there are many men featured in quilting magazines and shows. 
    Are you an active member of a local guild? Have you thought about entering local shows, judging events or offering seminars at the guild? That would be a good way to get your name out there with your target audience.
    What about your displays – do you have fabrics put together and labelled with your name? Do you display quilts you have done, also labelled with your name? You could make a large label with your picture that can be easily seen.
    Last quick item is your logo and tag line. I love the uniqeness of what you are offering and wonder if it is conveyed here. This is the bridge between you and your potential customers. I think a play on the beard or a tagline that mentions man and quilting in it would help you out. Be careful not to go overboard and alienate the women.
    Just a couple of ideas that are quick and easy to get you started @Robert Baker , of course this would only be a start. Everything you do (advertising, brochures, etc) should be strategically thinking about how to bridge this gap. I think you have a very exciting opportunity to brand and market yourself and your quilt store! I’m interested to see what you come up with; keep us posted. GL!

  • @robertbaker

    I have to admit, that when I opened this thread, Quilting was the last topic I expected to find mentioned.

    It kinda reminds me of the “Josephine the Plumber” situation many years ago.

    I completly understand the name “Nancy’s Fabrics” and the use of your Mother’s pic in the logo, and I wouldn’t dare suggest you change it.

    But that being said, I can see how a first time visitor to your store might be a bit confused.

    You might add a line, “Owned and operated in her loving memory by her son, Robert Baker” to your website header, email signatures and newsletters.

    Your business cards, and website, might include her in the logo, but also have your pic on them as well.

    Just a few thoughts off the top of my head.

  • @robertbaker As @warrenveach @roguecitrus  say, it seems like your biggest challenge is getting them over their first impression. If I walk into Nancy’s Fabrics store and see Robert behind the counter, I will assume he is just watching the shop. Sorry!

    Personally, I do think it is time for a name change “Nancy & Son, Fabrics and Quilting”. Now my expectations are MET and maybe even exceeded when I meet Robert. This also  opens the door a little wider for your own eventual sale or succession plan for the business. And I think it will help you with every piece of business marketing, positioning and networking.

  • @robertbaker It’s interesting to see a man with a similar struggle that women have …I like @warrenveach ‘s suggestion about adding a tagline of sorts. I also agree you need to publicly associate yourself (and your image) with the business. Are you writign a blog with you own picture? How about a quilting column in a local paper? @roguecitrus suggests going the guild route, which I agree with–networking, plus you get people used to you.

    You need to establish your credibility

  • @joanmuschampfagnani @robertbaker

    Robert, I really like Joan’s idea about a quilting column in your local paper.

    It would advertise your store, and at the same time, build your reputation and credibility.

    You could write stories about other quilters, quilting events and include a “Tip of the Week”.

  • @robertbaker I love your attitude.  My mother and grandmother tought me about quilting, crochet, knitting and embroidery.  My sons (all three military) crochet and do cross stitch for relaxation.  My daughter does basic handy”man” stuff.  I, looking like a plump little mother/grandmother, own and run three businesses in three different markets.  People make judgments on what they see before taking the time to see what you know. 

    Do you have a picture of you and your mother?  You could put that in your logo.  Especially if it is a cheek-to-cheek shot.  I agree with the networking with the guild and attending quilting events.  As people get to know you and your store the “shock factor” will lesson. 

    Personally, I pause but other than that I would assume that you knew what you were doing.

  • @roguecitrus  @abigailgorton  @joanmuschampfagnani  @warrenveach  @fawnmorgan Thank you all for your input.  I am currently in the process of working with my local newspaper for doing a column.  I will have to thank about the name change as I am now know as Mr. Nancys.  LOL  I have found a little trick that helps me get over that first impression.  If a lady is looking at fabrics and I make a suggestion I gauge by their body language to see what affect it has.  I then offer them a free 1/4 yard of fabric so they can make a block with their choice and one with mine.  I am starting to see a trend where they begin to trust my judgement on fabric choices.  Besides not found a quilter yet that would refuse free fabric.  :).

  • @robertbaker I totallyll believe you can get over the first impression! We are looking for ways to avoid it entirely – to have them expecting a man before the first time they meet you.

  • @robertbaker

    hi, sorry, but i loled a bit at your post :)

    not sure if this is of any help, but i run a small social media campaign for a company / one guy that sells cleaning products.

    as such we have gone with the theme of “a guy that can clean” in the tag line and any where else appropriate.  its a play on words and so far been very effective.

    maybe cast all doubt about your gender by including it in marketing and such?  photos?  images?  quirky tag lines?

    Robert Baker Fabrics – “Materials so fine you’d swear a man choose them.  And he did”

    hahaha (puts on flame suit)

    :)   

  • @dextereugenio  Thanks Dexter.  I am not going to change the business name as it was named to honor Momma but I  am working up a tag line similar to “Man who Quilt”.  Thank you all for your help.  Peace, Robert.

  • @robertbaker Embrace your uniqueness. Make it a feature of your business, and your branding. You stand out in the midst of your competition and it’s a great thing! Tell your story. It’s interesting and inviting. Are you blogging?

  • @charlottewood  Thank you.  That is the conclusion I have come to myself.  I just had a lady come in the store this morning to show me a quilt she had done where I helped her pick out the fabrics.  She said she was a little apprehensive letting a man pick out the textures and colors but she was really pleased with the way the quilt turned out.  She said she will not judge all men’s color sense because of her hubby anymore.  She said he is not but he may as well be legally color blind.  LOL. I am in the process of starting my blog.Thanks again for everyone’s input.  Peace, Robert.  

  • Sounds like you are on your way with this. Don’t know how long you have been in business, Mr. Nancy, but seems like you have a great USP- unique selling point! You will be remembered. A column or blog (“Real Men Do Quilt,”perhaps) is an awesome way to establish your credibility. @robertbaker

  • @deairby  Thank you.  Yes, I am working on some blog entries now.  Using that same theme, “Real Men Do Quilt”.

  • you go, boy!  *o/* cheering you on @robertbaker

  • This is definitely one of those “you know you’re getting old stories,” but one of my first jobs in high school was working in a fabric store — for a man. In fact, all the fabric stores were either owned or run by men at that time, as well as pert near every other business in town. The fact that we’ve all come so far in the last 30-something years just goes to show you nothing’s impossible if you set your mind to it. Sometimes I chuckle when I hear students in college talk about their future’s now, no holds barred. That’s a long way from secretly cheering on the first woman to major in science at my college and standing in awe of her “courage” to be the only one.  So Kudos, to you, Robert, because I’ve always known “real men really do quilt,” but it’s the courage to stand apart just for the love of what you love doing that shines so brightly in my eyes. I know your Mama is so proud.

  • @robertbaker I like Mr. Nancys!  Maybe you should make that the store name: Mr Nancy’s Fabric.


Add your voice to the discussion

Existing members: . If you do not have a SME account, .