Unable to Claim Place Page (9 posts)

Topic tags: Facebook, Place, place page
  • I’ve been trying to claim the Facebook Place Page and want to merge this into our existing page. I’ve tried multiple avenues to accomplish this and cannot.

    Trying to claim the page with the business page spins and goes nowhere. When I try to receive a phone call with a code to claim I get a message of “Not authorized for this feature”.

    Any suggestions?

  • I managed to claim two places recently. If you can supply the place’s URL, i will be more comfortable to assist you.

  • Claiming a Place Page can be frustrating @lvanriper – I know many people who have tried for a long time on some of theirs.   I think if you go about it in different ways just as you said – and maybe  @moinshaikh can help too!

  • Tried again today and actually got the screen to add the pin. Got the call, put in the pin……and nothing happened….no page claim.

    I’ve tried to claim as the business; changing the phone number so I can send verification documents; getting the place page removed; sending the “know the owner” link; claiming with my personal profile to move to the facebook page I admin…..this is frustrating.
    Trying to claim this page: https://www.facebook.com/pages/The-Regional-Cancer-Center/116190341736415

    Any suggestions will be greatly appreciated!

  • @lvanriper To claim my places, i followed this process:
    1. Ask my friend to go to the place, click on know the owner? button and type in my name in the popup box. 2. Upon doing so, i got an email from fb where they said me that one of my friend has invited me to claim my place on fb, then they gave me a form to fill up and upon submission, i got my place claimed withing few days of verification.

    If you are interested you may add me as friend on fb, then i can input your name in the know the owner box and then you can complete the processmy fb is: fb.me/mgs10186

    Thanks

  • @moinshaikh I’ve tried that route several times with no success, but thank you for the suggestion. I will continue to try and hope someday I will be able to claim the page.

  • That is very frustrating  @lvanriper!  

    @moinshaikh I just had two clients yesterday who had Place Pages and regular Pages.  Did you do anything special to merge them?  We changed the addresses so that they were exactly the same but they have gotten rid of the “Merge Duplicate Pages” option they used to have.  From what I’ve heard it’s “automated” by Facebook now but I don’t get a chance to play with many Place/Page merges.  Let me know if you did anything special to merge them after claiming them.

  • @andrea-vahl Nothing special Andrea! I followed process as you do; same address, same name etc. Then gotta merge duplicate pages and did it! You know sometimes fb behavior is so weird and unexpected. I will let you know if found any other process or steps to be taken to accomplish this.

  • @andrea-vahl Nothing special Andrea! I followed process as you do; same address, same name etc. Then gotta merge duplicate pages and did it! You know sometimes fb behavior is so weird and unexpected. I will let you know if found any other process or steps to be taken to accomplish this.


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