said 4 months, 4 weeks ago:
@andrea-vahl the link is not working. I would like to see that list
Hi @erandell, I think a social rewards program is a great idea for motivating guests. The one thing I would think about is what could be of real value to your guests. You mention a % on the next visit, but what about if I’m just passing by for a weekend and live on the other side of the world? I might not find that reward interesting to take the effort of giving the resort a testimonial. Instead, a % on the restaurant or at the bar for some drinks by the pool may sound cool. Don’t you think? Think about all the possibilities before you define one and maybe try to do some polls before implementing anything to have good data on what could be of great value for them to share a testimonial, a photo on Instagram, Facebook or whatever.
Hope this comment helps.