Questions about Facebook marketing policies (6 posts)

  • Hello everyone,
    My name is Xi. I’m a loyal reader of Social Media Examiner, which has given me a lot of information, tips and useful resources in social media where I want to start my career in. Recently I ran into some Facebook promotions that somewhat conflicted with what I read online about Facebook marketing policies, and I get confused. So I’m writing you to ask for your explanations on it. Hope it is not too abrupt.
    I read from a lot of resources online that on Facebook, marketing can only be done through apps, and that the announcement of winners of a contest should also be administered through apps only. I hereby attached the image of the contest I saw, could anyone tell me if it’s a legit Facebook contest? If it is, how is it different from other contests that should be run on apps?

    Thank you for your time!

  • Promotions are only supposed to be run through third party apps like Rafflecopter, Wildfire, etc. There are quite a few businesses who break these rules but personally I wouldn’t take the chance of my page being suspended or deleted for not following the rules. 

    The rules are very clearly defined here: https://www.facebook.com/page_guidelines.php

  • Hi Lily,

    This is exactly what I suspected of the one I saw. As you can see from the number of likes, this promotion has reached a pretty large audience, and since Kung Fu Panda is a well known brand, I didn’t think they would run the risk of being suspended, so I thought that maybe there’s something different about this one. Thank you so much for clearing that up for me!

    Xi

  • @xiyue, As Lily @bcbsmedia says, the rules are clear, and the Kung Fu Panda contest is explicitly breaking this one:

    You must not use Facebook features or functionality as a promotion’s registration or entry mechanism. For example, the act of liking a Page or checking in to a Place cannot automatically register or enter a promotion participant.

    I see a lot of contests run by little groups who no doubt don’t realize they’re breaking the rules, but I’m surprised that such a big outfit wouldn’t be doing things right. I’m not surprised, though, that they haven’t been called out by Facebook. Unless somebody blows the whistle on a contest, FB doesn’t have a squadron of employees policing random contests. It’s still not worth it for an organization to take the risk, especially when it’s so easy to use an app. My organization, the Missouri Arts Council, did a drawing for a CD through Easy Promos, and it worked just fine: http://www.facebook.com/easypromos 

    - Barbara

  • @bamacrobie I used Easypromos as well and it was quite easy! There are even free apps so there is really no reason to break the rules. 

  • @bcbsmedia @bamacrobie Thank you guys for making this all clear! And thanks for introducing me to Easy Promos! I’ll definitely check that out :)


Add your voice to the discussion

Existing members: . If you do not have a SME account, .

 
 
Check out the Social Media Marketing Podcast!

Networking Clubs Leaderboard

Avatar ImageE
Ann at  greenoakAnn
Avatar ImageChris
Kapil MudholkarKapil
Avatar ImageLydia
Avatar ImageJudith
Avatar ImageJameson
Avatar ImageRobin
KMediaIrelandKMediaIrel
Avatar ImageHarry
Learn more about the Networking Clubs

Recently Active Members

Profile picture of
Michael Pingree
Profile picture of
Profile picture of
Profile picture of
Profile picture of
Profile picture of
ANDY SMALLEY
Profile picture of
Profile picture of
Profile picture of
Pamela Bacha
Profile picture of
Profile picture of
Profile picture of