Facebook | Forum « Problem uploading photo to a fan page …

Problem uploading photo to a fan page … (9 posts)

Topic tags: photos, troubleshoot

ilan amit said
11 months, 3 weeks ago:
Does anyone experience a problem uploading a photo to a fan page?I have a problem with one of the fan page i manage. I can upload links and text but no photo Do you know to whom I can “call” @ facebook?thanks
ilan
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Caleb Soudry said
11 months, 3 weeks ago:
Hi @ilanamit I think I’ve seen this before… two times is usually the charm. I delete the first post that didn’t have the photo and try again, and it uploads the photo. Also maybe try using a different browser, I find internet explorer to be buggy with facebook. I hope that helps!
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Michael Goes said
11 months, 3 weeks ago:
@ilanamit 800.746.0421 for international facebook tech support.
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ilan amit said
11 months, 3 weeks ago:
thanks @mgoes and @calebsoudry
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Michael Goes said
11 months, 3 weeks ago:
@ilanamit As Caleb mentioned; try a different browser. I use Firefox and have not had any problems uploading photos.
I do know that as of last week, facebook stopped auto resizing of post photos. All of my earlier posted photos, which appeared fine prior, are now displayed at their original size, which is too wide for the Timeline format. Now if I want my older posts to be displayed correctly, I’ll have to delete, resize and post them again.
I don’t know if this has anything to do with your issue, but you might want to check that your photo is sized properly before uploading.
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ilan amit said
11 months, 3 weeks ago:
ok .. thanks .. i will check my photo size and try other browser …
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Andrea Vahl said
11 months, 3 weeks ago:
@mgoes is that a real number for Facebook? I’ve never heard of them having an actual phone number before!
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Michael Goes said
11 months, 3 weeks ago:
@andreavahl It connects to an overseas call center which claims to support several companies including facebook.
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ilan amit said
11 months, 3 weeks ago:
no one answer … the only way I manged uploading photos is by using HootSuite … very strange …
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