Problem placing Facebook Ad – HELP!! (7 posts)

Topic tags: ads, Advertising, engagement
  • Hi guys,
    I’m trying to place Facebook ads and have come to a standstill. 
    I uploaded my image, filled in all the fileds and am now at the Review Ad page. All looks good so I click on Place Order BUT it takes me back to the initial Place Ad on Facebook page. I hit the back arrow to get back to Review Ad page and then try Edit Ad button but again, it takes me to Place Ad page. I’m totally stuck. I went to the Help but it was NO help :(
    Does anyone have any idea what I need to do to place the ad. I’m in a time crunch as my client want the ad to run….like….now.
    Thanks in advance for your help.

  • @lydiamediavilla

    Hi Lydia, have you tried to set the whole Ad unit again? And isn’t there some error message on the Review screen? 

  • This is the second time going through the process of placing the ad with the same problem. the weird thing is I’m not getting an error message at all. 

  • @lydiamediavilla

    Try to reload the page (F5 on Windows or CMD+R on Mac) but I’m not sure it will help.

    Or maybe short Skype call with screen sharing?

  • @ladik_
    I had quite a scare. I reloaded the page and it went back to Place Ad on Facebook page. I thought I was going to have to try a third time. But, good news…the ad was placed (not once but twice). I don’t know what the problem was but it worked out.
    Thanks for your help Lada! 
    I love SME Clubs!!!

  • @lydiamediavilla

    Great!

    I love SME Clubs too :)

  • It can be very flaky sometimes, @lydiamediavilla – so glad you get answers here in the Clubs!  Thanks, @ladik_ 


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