Mandy B Collins
said 9 months, 1 week ago:
I am new here, but thank you to everyone who has befriended me so far, you are a lovely lot
I am very very new to social media from a management sense, and Facebook is a whole new ball game to me as I use a different social platform for personal use. I am helping a friend get established in social media so I can put this knowledge I have to use, and am enjoying the learning curve immensely, however, we seem to have a bit of problem and I do not know how to solve it.
She had someone else doing her social media and that relationship has now ceased. We have been given the passwords to all the platforms that were being worked on for her, but when I log into FB, I can see the stats, but I cannot edit any pictures, move any of the custom apps or reply to messages and when I try to post from her account, my posts are coming up on the right hand side of the timeline as, ‘recent posts by others’ with a little generic blue avatar. If I click the avatar next to my post, it then takes me to her page?!?!?
Is there a ‘main admin’ and have I been given restricted access? I have searched and searched around the page to see if there is something I am missing, and tried FB support, but alas, I cannot find anything
Any assistance would be greatly appreciated and thanks in advance.