Over 500 new fans, only 30 entries? (4 posts)

Topic tags: contests, entries, Facebook
  • Hi all …

    I had a client who used a Facebook ad to promote their contest to attract new fans.

    It was a great contest as we drew many many new fans to the page, however, despite every update about the contest saying that in order to enter they had to enter their contact details.

    So we had over 500 new fans join the page, but only 30 entries.

    Is this a normal experience? Many of the fan pages here in the Middle East do not use an application to run their contests. So I am wondering if that is the case as to why people didn’t follow through.

    Any thoughts would be appreciated. Unfortunately i cannot share the link to the page due to confidentiality agreement with the client.

  • Hi @robinoshaughnessy, I think people are becoming more and more aware of the fact that for them to access any “goodies” they need to leave their details first; and when they see that, they ignore it.

    However, it also depends on what the contest was about and the prize(s) to be won. There’s a tendency that what they expected when they saw the ad and clicked on it was not the same on the landing page (Just a thought).

  • It depends on what application you used, @robinoshaughnessy

    I had a similar experience with one of my clients because the entry form on the Facebook application was not clear.  When they Liked the Page, a tiny e-mail entry form appeared and it was not very visible to people who entered.  So I think a lot of people thought that all you had to do was Like the page to be entered.  From now on, I’m going to make sure there is a big arrow in the graphics I use to point out the entry area. 

    That does seem fairly extreme though – my client had over 600 new Likes but only 300 entries.  What application were they using?

  • Hi @andrea-vahl

    we ended up using the free version of Short Stack. My original proposal requested that we invest in the North Social or Offer Pop apps as they were proven to work for a ticket sweepstakes, but I was told to source a free app instead so that the client would use their allocated budget on an ad. (the client had been told by the home office in the US to get the # of likes up therefore they had a lot of motivation to move forward finally.) 

    It was clearly marked to people interested in entering the ticket give-a-way (not only on the contest page but also in daily posts), but now I am playing the “what if” game in my head. What if instead of having the entry form at the bottom of the page, what if I had the entry form at the top?

    We did make the entry form very large and the text on the page clearly stated that the only way to officially enter was to share their contact details. 

    Randomly a friend entered the sweepstakes and when the contest was over I asked them for feedback. She shared that she felt that everything was clearly stated and found the form easy to use and easy to find. As she is an engineer, she would had told me if any of the steps were unclear, if the form should have been better or if anything else in the process should have been better. She tells like it is. 

    It makes me wonder what the client said in their ad however. That is the one factor that was out of my control. 


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