Merge Place page with Fan Page (6 posts)

Topic tags: Facebook, merge place with fan page
  • Profile picture of
    Savant
    Dee Reinhardt said
    9 months, 3 weeks ago:

    Hi,

    Helping a client out here and found these directions from Facebookhttps://www.facebook.com/help/?faq=249601088403018&in_context

    When following the directions, the link that they indicate is not present.  Any suggestions?

    @deereinhardt | # | Top
  • Scott Linklater
    Guide
    Scott Linklater said
    9 months, 3 weeks ago:

    The names need to be the same from memory???

    So you are just not seeing the option to merge them or are you trying to claim the page first?

    @scottlinklater | # | Top
  • Profile picture of
    Pacesetter
    Claudia Poeckl said
    9 months, 3 weeks ago:

    You have to claim the other page first. Only then you will see the menu items.

    @claudiapoeckl | # | Top
  • Profile picture of
    Savant
    Dee Reinhardt said
    9 months, 3 weeks ago:

    @claudiapoeckl I claimed the place page.  @scottlinkklater I did create a vanity URL for the fan page, that could be the issue. 

    I posted a link in the About secion of the place page to direct people to the fan page.  There is no need for check-ins as most of the work of this organization is done off-site, so in the future, I will watch to make sure that the names are the same before I try to merge them.

    Thanks for your suggestions – anyone else have ideas?

    @deereinhardt | # | Top
  • Profile picture of
    Club Leader
    Andrea Vahl said
    9 months, 3 weeks ago:

    I have just recently done this with two of my clients @deereinhardt and the Merge Duplicate Pages is not there even when the pages are titled exactly the same, same address, etc.  From what I’ve heard, the Merge Duplicate Pages may have disappeared.  You do need to navigate to the area as your personal profile that has Admin rights to both pages.  But even when I did that, it wasn’t there.  

    Some people have had Facebook merge them automatically but so far that hasn’t happened for my clients either.  Some people have had to submit help tickets into Facebook.  That may be my next step as well.  Good luck!

    @andrea-vahl | # | Top
  • Profile picture of
    Savant
    Dee Reinhardt said
    9 months, 3 weeks ago:

    Thx @andrea-vahl I may submit a help ticket. The place page isnt that important for this company but it could be for others down the road.

    @deereinhardt | # | Top

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