Like Exchange NOT being used correctly (Please read) (30 posts)

  • Hello All,

    I am a member of a few “like exchanges” but the one here on SME is by far the largest. This is great but considering the amount of people participating, I feel there’s need to be some clarification offered. I recently read a post from an SME user suggesting that you visit each page and post a message on the company’s timeline stating that you’ve liked the page and if you can return the favor. Though it obviously works, this is not what like exchanges are about. 

    Like exchanges are kind of like a secret society. Even when the society is as large as SME’s. Though we are all here to help each other and this forum is open to anyone, letting outside users know about like exchanges decreases the value of interest they may have in your page. Most people don’t even know what a like exchange is, but if SME users continue posting about it on all these pages, a noticeable trend will begin to form. 

    The content and messages on our pages should be relevant to our industry or whatever topic you’ve decided works for you on your social media outlets. Messages from followers should normally be questions, referrals, reviews and things of that nature. When followers start noticing that you continuously receive messages on your page saying “Hi, found you on SME, please like me back” it starts to raise red flags for your users. 

    Recently, a lot of SME users are not even liking other pages from their profile page. Lately, I’ve noticed that most likes from the “like exchange” are coming in from the pages instead of the users. Though there is a benefit to liking other pages as your page (a topic for another post), the numbers of your likes does not increase. This has been stated and over-clarified numerous times on SME but I continue to see users like pages as their own page and not as their own profile. Then you are returning to SME and posting that you’ve liked all the pages. I understand that liking a page as a page will show in the page’s notifications and therefore broaden the exposure your own page gets. But what’s the point of a like exchange if your likes are not increasing?

    There are many of us on SME. Most are social media managers that manage multiple pages or simply users interested in social media for their business. Due to this new trend forming on SME, I find myself having to remove the same message from the same users over and over from the pages I manage. 

    In my opinion this is how the like exchange should be used:1. Find pages on SME and like them.2. That’s it!

    I’ve never been a part of a like exchange that required so many extra curricular activities to go along with pressing the like button.

    If you feel the need to message the user that you’ve liked their page, then do so on SME. We can all private message each other. Even though I’ve noticed that plenty of you respond to the like exchange thanking users and ALWAYS post your page as part of your message. Like if it was your signature. This is almost like spamming SME. 

    Post your page once on the like exchange and allow the users on SME to catch up and go through the pages. 

    Like exchanges have been around for a very long time and usually the members are users that manage multiple pages for different clients. I completely understand the excitement a newbie social media SME user feels when they realize there is over 6 thousand people that could potentially like your page via SME. Just remember, you don’t all your likes coming from one place. Especially those of you that have pages with 10 and 15 followers. You want organic likes to come in gradually as well. 

    Please keep this in mind going forward. and please give me some feedback. I noticed a post earlier where an SME user is complaining that other SME users are posting deals on her page from their own page. These practices are exactly what we are trying to stay away from oand help users become more savvy about on SME.

    I hope I haven’t offended anyone who has been utilizing the techniques I am complaining about. Every aspect of social media has a learning curve and eagerness for your business to succeed within it is not a problem. It’s a few of the methods being used that could be problematic in the long run. I believe we can all help make our like exchange work much more smoothly if we all cooperate. 

    Thank you for your time. :)

  • I like you! Seriously – great post. I enjoy social media, and helping individuals make the most of their social experience however I am not a social media marketer making a living making pages. I just wanted to learn.  I am getting similar posts on some of the group discussions on Linked in… which was not the reason I joined the group. I have liked/subscribed to a few pages that were interesting, however I am way too busy to read 1000 pages per day. What I have learned? A whole lot of people “selling” rather than growing relationships. Thx @jamesalonso!

  • Thanks, @kathleenrollins! I hope everyone takes the time to read through this post.

  • @jamesalonso I see your point!  I am new (as I am sure is obvious!) and I in no way take offense to your comments but welcome them.  I had thought that it would be more beneficial to actually only visit and “like” pages that were of interest and post on them accordingly.  However, I understand your comments about your page being inundated with “likes” and requests to “like” that may lessen the professionalism of your page.  I will definitely note this and act accordingly in the future (and notice I am not including my page in this post!  haha).    

  • @jamesalonso, you make a great point. That is one reason I have steered clear of the “ladders”. I am going through and liking the pages but not posting where I found them. If something does catch my eye though I will comment as a fan should.

  • Thanks, @kimkline. I appreciate that very much. Remember people, when you like a page, you will show on the page’s likes section. Though there are many of us on SME, we start recognizing some of the names as they like our pages. A simple “wink” to the screen will do. We all know it’s from SME. If anything, the fearless leaders of SME should be getting inundated with thank you’s. Not each indivudual page. ;)

  • Agreed, @lorithueme. :)

  • @jamesalonso — Hear, Hear! Good post, lots of good points.

  • Thanks, @juleswebb!

  • Great post, @jamesalonso

  • @jamesalonso  my sentiments exactly. The company who’s pages I am managing must wonder what is going on.
    Kathy

  • @michealgoes Thanks!  @kathyweir it is becoming very noticeable. 

  • @jamesalonso Good post. I wrote on the original thread that I’d just like the pages that are interesting to me and expect nothing in return, and also requested that people like my page if it’s genuinely interesting to them and expect nothing in return. Nevertheless today I’ve had to delete a post from my page’s wall mentioning SME and their own page!

  • i never  got into this at all…except  for a  few i looked  at and  got interested in  from their   conversation on  here…  …

    what  suprises me is  that  you  all  would  be willinlg to work so hard  targeting  each other to  market to..i didnt  thnk  you would  be  buying  services  from  each other……i thought  your market  would  be  more   about  businesses  outside the   social media world………… 

    i sure wouldnt want to encourage a  bunch of similar  businesses  to mine   to  come on  my  page  and present themselves  to my hard earned  customers… and im   friendly  to a lot of my  competition..

  • Thank you for your comments @annfurnival @bajabybus.

  • I actually didn’t know some of that.  Thank you for sharing.

  • @jenniferlentz My pleasure. 

  • Thank you   @jamesalonso.  I actually stopped going through the pages to like because I was having to delete so many posts on my fan page.  My page is not one that many may not resonate with and certainly is not one that business’ pages will resonate with as it is spiritual based.  While I do at times post from other pages – they are very specific shares.  On my second page, the wall is closed to posts by others completely.  I have over 21,000 on my one page and to have to like/comment/share as requirements it is not a like exchange.  To me that is a barn raise.  And even in a barn raise one has to be very carefully that it does not appear to be spammy or hard selling – people do not “love” or “like” that.  

    So thank you again and perhaps will carve out time to go through the pages again to like.

    mwah

  • Thanks, @carlagoddard. If users would just like the page as themselves and use SME as the communication portal to let users know, that would be perfect. I still believe the like exchange should be simple. Post your page on SME’s “like Exchange” thread and then have users like the page. This would make it a lot easier on all of us and would require much less monitoring and deleting of posts. 

  • @jamesalonso, thanks for all this information James, so just explain me, is different if I post on the wall of some business page than if I send a message?, are messages private posts only for the page administrators?. (that’s what I was doing, to send a message, until you post this infomation and after this, I didn’t know if it was OK or not).

    For now, on my business page, I selected not to show the comments from others until I review them, so in this way I can control what is showed on my business page,

  • @hildaalanisgonzalez Like exchanges require NO posts or messages. We are already here on SME and the information we need is available here. It is not required for someone to like you back, so posting on their page or messaging them is an extra step that someone suggested on SME but it isn’t a good practice. Like I mentioned before, like exchanges are a secret society. Ideally, every page should be liked by all of us but nothing should be expected in return. When you like a page, the admins receive a message letting them know. There’s no need to post on their page as well. 
    I think we all need to get away from this messaging trend. Simply like the pages and move on. It’s simple, quick and easy. 

  • @jamesalonso thanks james, I’m totally agree with you, I really don’t need extra LIKE, if they are not interested on my business. Your first post here, was totally clear for me the goal of the Like Exchange, and I liked how you explained your point of view of it.

    But, as a general question, just in case I want to contact or make a comment in some page, do you know if the message is just for the administrators or it turns public in the page?

  • @hildaalanisgonzalez Thanks again. Messages to pages are private.

  • Some of the people are sending messages, but more are posting to the page.

  • Good. Thanks.

  • Great post @jamesalonso. I just wrote about “liking” etiquette on one of my blogs the other day as I’m finding people’s general lack of awareness frustrating. I was getting spammed big time from some well meaning LinkedIn group members. Anyway, here’s the link if you’re interested: http://casmccullough.com/but-weve-only-just-met/.

  • Quite right….

  • @jamesalonso very good point. if you want to drop a note, do it here

  • @jamesalonso very good advice. I am so glad you shared that with us. 

  • @ruthann Thanks!


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