Forums On FB Pages (6 posts)

  • I just saw the mention on Social Media Examiner for the app that lets you put a forum on your FB Page. I took a look at it, but just wanted to ask if anyone has used it and what their feedback is about it.

    Is it beneficial, do you think? Can people not just post topics/questions on the wall – why would you need a forum? Is it perhaps just best suited to certain types of brand pages?

    Would appreciate any thoughts/comments – Thanks!

  • @symposio i have used that app on one of my pages and it is worth using it. If you have good engagement on your page it is worth it. I mean if you have fans interacting on your business topics it will be very handy to you to manage the conversation in much more flexible order.

  • @symposio I used it and it was $5 month to keep it running (if its the same one).  I liked it…. but, I actually took it off.  The reason I took it off, is because it did not “notify” me of any activity, which kind of rendered it a bit useless.  So, I tell people to go to my wall instead and I use the Zendesk.com instead, because it integrates with the facebook wall.

  • Thanks @moinshaikh and  @vincentedwards for the input. I think I’ll just keep using the wall for the time being.

  • Great feedback on that app, everyone!  I was wondering the same thing.  I do think a forum could be good for certain pages that need more of a group conversation but mostly the wall is the best place for people to post.

  • I believe that in most cases forum on Facebook page isn’t good for you.

    Mostly because of the lack of visible activity. It takes extra effort from your likers to take themselves to the forum and if there isn’t any notification etc. in the newsfeed… who remembers that the forum exists?

    Focus on engaging people with status updates and let them write updates too.


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