Fan Page Challenge (4 posts)

Topic tags: Facebook fanpage
  • Could anyone please help me with a challenge I’m having with my Facebook page.

    First the link from my personal profile to the page has disappeared and I can only access the page from the search bar.

    Second I can only view the home page, i.e. the newsfeed also does not show.

    I have written to Facebook help center but I’m yet to receive a response.

    Just wondering whether or not you might have an idea about how to deal with this sort of thing.

    Many thanks and I wish you loads of positive energy in your endeavors.

    James

  • @jimaglah what location was the link to the business page on your personal page? Di you use an app to to add a special button driving likes to you page? With the conversion of timeline many apps changed. Since you are still able to access the page from the search bar the page must not have been removed. It may just be a process of re-linking to the page.

    I occasionally have issues with the newsfeed for some of the pages but since it was viewing the newsfeed of pages my pages follow I never considered it a major issue. are you referring to posting to the newsfeed or viewing the newsfeed?

  • Hi Alexandra,

    Thank for the response. I’m sure this has something to do with an app gone missing or changed. Sadly I have no idea how to re-link to the page.

    With respect to newsfeed, I hope I used the right terminology. I was actually referring to the page where I can “like, comment and share’ other people’s posts.
    So I was referring to viewing the newsfeed.

    Most grateful.

    Jim

  • @jimaglah

    Hey James,

    I’ve encountered the “disappearing page” issue on multiple occasions.  Sometimes clearing out your cookies or using a different browser can help.  Sometimes it just comes back on it’s own after a few days.
    Try the different browser first, clearing cookies can sometimes not be fun.  If that fixes the issue, you can clear the cookies in your browser to get it to work in your main browser or use the alternate browser for 1-3 days until it works itself out.  If you need help finding cookies, let me know.
    As for the second issue.  It should clear up with the first.


Add your voice to the discussion

Existing members: . If you do not have a SME account, .