Facebook rules being broken (5 posts)

  • Profile picture of
    Explorer
    Juliet D’Costa said
    3 months ago:

    Hi All,I set up and manage Facebook pages for various businesses.  At the outset I ensure that my client read the Terms & Conditions.  Do you think it is wise to ask people to sign a disclaimer to say they have read them?  I see these rules being broken every day through competitions and promotions on the Facebook Wall and don’t want to be held accountable if a client or someone else managing their page decides to break them.

    Your thoughts would be greatly appreciated.

    Juliet

    @julietd | # | Top
  • Ann at greenoak
    Guru
    Ann at greenoak said
    3 months ago:

    @julietd i see it   a lot too….if  you are  still the manager i would think  you  should   at least  send them a note that they are in violation and might  be putting their page at risk….

    if you just set it up  for them  i  wouldnt worry,,, but who knows?

    …. what bugs me is another  big  prevalent  violation…businesses  running on   personal pages…. so many   seem to  ignore the clear    rule against that………it seems  takky and unprofessional  to me…but nice  for the   violator  …lol

    @annfurnivall | # | Top
  • Profile picture of
    Explorer
    Juliet D’Costa said
    3 months ago:

    @annfurnival thanks for your reply.  That is annoying and another rule that is broken a fair amount of time.  My theory is that for some social media is perceived as something that businesses should have and is not taken seriously.  When pages are set up the T&Cs are often overlooked and not taken into account, or the page is managed by someone who is ‘qualified’ because they use it personally.  

    @julietd | # | Top
  • Profile picture of
    Club Leader
    Andrea Vahl said
    3 months ago:

    If you have no admin rights to the page and have just set it up, @julietd then your “official” duties are over.  But the frustrating thing is that if you are showcasing a portfolio of your work and they are then breaking the rules it may reflect back on you (even though it shouldn’t since they are responsible).  
    I sometimes shoot past clients a quick e-mail if they are breaking the rules and I see it just as a friendly reminder.  A lot of times what happens is they say, “Oh we need to get you back in for a training session or consultation”  So it results in more business.  Other times it just gives them a good feeling that you are watching out for their best interests.  I say it as nicely as possible and just let them know that they could have their page shut down without warning and that usually is a wake up call for them.
    What are other people’s thoughts?  Disclaimer or no disclaimer?

    @andrea-vahl | # | Top
  • Profile picture of
    Explorer
    Juliet D’Costa said
    3 months ago:

    Thank you @andrea-vahl.  That’s a good point, I shall cash in on that!  Juliet

    @julietd | # | Top

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