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Facebook Gone Missing (9 posts)

Topic tags: Facebook page missing

John Mayers said
1 year, 3 months ago:
Hi Everyone,
I need help. We have created successfully over 30 new Facebook sites for our customers so we understand what to do. BUT this week, the page that we created can’t be seen by most people. I say most people because some can see it and some can’t. I have not checked the box to make it private to admins only and can’t see any other issues.
The page is called “Paint Stop Boom” and some people can see it and some people can’t see it. Any ideas?
RegardsJohn Mayers
@johnmayers | # | Top
Cendrine Marrouat said
1 year, 3 months ago:
Hello John,
My best bet is that you should check your permissions. You have probably entered a few countries in the list. You should leave this area blank.
@cendrinemarrouat | # | Top
Andrea Vahl said
1 year, 3 months ago:
I didn’t find it all in the search. Do you have a link to it? You can report it not coming up in the Search here: http://www.facebook.com/help/issues/pages Under the second heading – but it’s very common for pages to not come up in the search.
@andrea-vahl | # | Top
Nichole Schlecht said
1 year, 3 months ago:
I was unable to find it via search as well. I did a quick help center search and found a post saying that some users were unable to see their pages in search results and to fill out this help form - http://www.facebook.com/help/contact.php?show_form=page_not_displaying
@iamconsulting | # | Top
John Mayers said
1 year, 3 months ago:
Thanks guys. This forum is awesome. Where else on the net can you get such targetted advice.
Sadly though no one can find my page. I have submitted a report. Thanks Andrea and Nicole.
I will keep you posted…
@johnmayers | # | Top
John Mayers said
1 year, 3 months ago:
OK, I know you guys are all dying to know what happened.
Firstly, nothing from FB. Am I surprised? Not really. Anyway that’s another story.
Secondly, I renamed an old page that could be freely found to Paint Stop Boom and guess what. Can’t find it. Luckily I did not care about the old site but what a mystery.
If anyone has any ideas then I would appreciate it. I have almost worn out Google looking for an answer….
@johnmayers | # | Top
Sarah said
1 year, 3 months ago:
I’ve been wondering the same thing. At first I thought it was directly related to the number of likes you have on the site, but now that we have surpassed a couple of similar companies that DO show up on “search” I’m a little discouraged. Have also put in a report to FB. We’ll see what happens.
@qactyler | # | Top
Abigail Gorton said
1 year, 3 months ago:
I can only add one thing – it will; not solve your mystery but will add a little explanation to part of it. Facebook search is so NOT like Google. FB ‘Chooses’ what to return in a search based on where you are (OK a little like Google) and whether you have any contact via your friends with the pages. If it is near you or your friends like a page, it might make it on to the search results. If not… it probably won’t.
@abigailgorton | # | Top
John Mayers said
1 year, 2 months ago:
So the summary of my position right now is:
1. I’m waiting for Facebook to “find” Paint Stop Boom page. Has anyone dealt with Facebook support? Were they fast? Is there a number that you can call?2. I can’t create any new pages that can be found. Is anyone else having this drama?
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