Facebook CRM (3 posts)

  • Leopold Španovič
    Advisor
    Leopold Španovič said
    1 year, 4 months ago:

    Does anyone know any CRM which connects your fan page base and get informations out of there? 

    I’m thinking to develop one, but I don’t know if there is any need for it.

    @leopoldpanovi | # | Top
  • Profile picture of
    Club Leader
    Andrea Vahl said
    1 year, 4 months ago:

    I think the only way to do that, @leopoldpanovi is to develop an app that requires permissions from the users.  You wouldn’t be able to collect that info without getting the required permissions from each user.  There are lots of apps developed specifically for that purpose but most of the ones I know of are individual.  

    @andrea-vahl | # | Top
  • Profile picture of
    Authority
    Alexandra Briggs said
    1 year, 4 months ago:

    @leopoldpanovi I agree with  @andrea-vahl in the specifics of adding the app. For me there is specific information I pull from my Facebook Analytics into our CRM system to compare our prospects with the Facebook, Twitter, and Google+ followers and add specifics as to their individual engagement on the social media channels. This helps in our tracking whether gaining new prospects, engaging those in the pipeline, etc. While it can be time consuming I don’t see of a way for an app to pull precisely what I need for comparison, but this is an interesting idea

    @alexandrabriggs | # | Top

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