Facebook Ads (25 posts)

Topic tags: ads, Facebook
  • Hi there all!

    I’m wondering how many folks here have successfully closed a client using facebook ads.

    All help and insight is welcomed and appreciated!

    Many thanks,Melissa 

  • @melissabruno1
     What do you mean ‘closed a client’ ? Are you advertising your services, are you giving an incentive?Sorry if that was a strange question but I have had great success with Facebook ads in terms of gaining ‘likes’, increasing my email list, getting clients for my clients (hotel, boat rental company) etc. 
      Understanding what you ad is targeting and what you are offering would help in answering your question ;-)  
    Eden

  • @edenrudin thanks so much for your thoughtful reply and question. I think I should have asked differently, but hit send too quickly :-)
    I was looking for two things:(1) How many likes have you gained by placing an ad on facebook? and (2) Have you actually gained a serious client and been able to close the sale with that client?
    Sounds like you have gained many likes for your clients which is great. I just posted an ad today with that same purpose to gain more “likes” for my page. Just was curious if any clients were acquired as a result (that is what I meant, by closing a client).
    Hope that helps clarify.
    Thanks again!Melissa

  • we jsut  ran  100$  of  ads in  our area, for our  event last weekend,   and  got  many  views and  70 clicks….   i  figure   we will have at least  half of them  come to the store   within  the yr…a  guess,  but  probably  conservative……

    if they  clicked  they were probably interested, and if they were interested  seeing all the  pictures  etc  would   make  them  want to come…. 

  • Great question, @melissabruno1  Sometimes it can be hard to track.  I recently ran an ad where I had 100% conversion on Likes from the clicks which was pretty cool (not something that always happens but I had some good copy).  And then I had about 50% sign up for my e-mail list from those clicks.  So my campaign was a success.  I don’t think it’s a good idea to go for a sale from a Facebook ad.  I think it’s better to try and get a like or an e-mail address and let your autoresponder e-mail campaign do your selling.  If you know how much your e-mail list produces, then you have an idea how much you can spend on advertising to acquire the e-mail subscriber. 

    That is sounding cold and impersonal, because I don’t like to think of my e-mail subscribers that way, I do like to have a personal relationship with them but the fact is, that your sales are affected by how many people you are connected with.  Ultimately that is your business.

  • I have had great success with Facebook advertising for my clients. There is a lot of split testing that can be done. The important piece to remember is a relevant ad for a relevant audience. I may have a product that targets a wide range of age brackets but I segment them out and tailor a message specifically to each one. Great success and high ROI. 

  • @melissabruno1

    Hi Melissa!  

    Facebook ads are one of my favorite things to do.  

    I’ve landed over 2 dozen clients via Facebook ads.  If you’re going to do an ad that sells a product or service, make sure you take full advantage of the targeting capabilities or you’ll just be wasting money.

  • There are a lot of strategies associated with FB ads that one post or two is not going to cover.  One of the best techniques you can utilize is to ask what are the top three things you want to know (and can also measure).  For example if age group response is important then create an ad that is the same for each age group and measure.  Or if you want to find the top performing ads then try to change just one thing in multiple ads and measure.  Maybe it’s the image or a slight adjustment to copy that works.  The new ad services that take advantage of Facebook opening up the ad API are excellent but not cheap.  Some of them let you post certain times of the day.  So maybe you found out with Edgerank Checker your best times to post are Thursdays at 3pm.  Then dial in your ads to serve up at that time.  I just stay on top of all the RSS feeds I can on FB ads and it seems to work for me.

  • Thanks all!

    This has been really helpful in gaining some perspective.  @andrea-vahl – your  view resonates well and think makes a lot of sense. How would I go about gaining an email address from  ”likes” on faceboook?

  • @melissabruno1 ~ I’m not Andrea, but I’m gaining email addresses through a fan-gate contest. 

    My ads are directed to the page where they land on my contest tab (which has a link to the wall on it so that they know they can see the posts).  If they “Like” the page, they can see the contest.  In order to enter they supply an email address and a name.  That is only one way of doing it. 

    I don’t encourage people in this group to “Like” my page because our fan base is highly targeted and local to our business.  You can, however, see how I have it set up.  Here’s my page:  http://www.facebook.com/Lilac.Golf

    My ads directed 103 people to the page, 57 of them clicked “Like” within 24 hours of clicking the ad and 48 of those entered the contest and I gained email addresses.

  • I’ve had great success with FB ads bringing new folks to magazine page to like… it’s not always a direct conversion for them to subscribe, but they do visit the page and interact and that’s always a plus for our own advertisers… My clients find it useful more as a “soft sell” to engage folks, but one is posting info at FB exclusively and has seen a dramatic increase in book sales

  • @dedimason – very helpful! Thank you!  I thought of setting up a contest too… just need to figure out what to giveaway!

  • @melissabruno1 Some tips for advertising:

    1) split test like crazy- sometimes I will use the same graphic and then change the content then after a couple days go with the most successful one. 
    2) Be relevant- Utilize it more than you would with a regular post. Ask a question or provide a solution to a problem. 
    3) Keep it simple- one of our clients, a consumer based business, I ran an ad that was the companies Logo and it said “February Vacation”. That was it, and it had 150 clicks and 85 connections within 2 days. Our page was then filled with content about all the great things we were doing for February Vacation- we had traceable growth from same time 2010. 

  • So does anyone know how mashable created thier awesome page on Facebook. It mimics their site.

  • @ryrussell Awesome tips and ideas! Thank you!

  • Hi everyone

    This is a great thread…lots of good advice.

    I would like to target owners of accommodation to promote my email newsletter service.

    Question: is Facebook effective for B2B and how could I possibly set up to target my campaign. Bearing in mind my interest is in the owners of B&Bs and other boutique accommodation as opposed to the general public.

    Any advice and creative ideas really appreciated!

  • @simonjohn 

    We have had limited success on Facebook in the b2b space. The “free whitepaper” concept can work, but I personally think it is kind of passe.The only successful b2b campaign we ran was targeted by employer, if you are niche (or make it so) that can work. As an example target employees of the top 50 animal shelters with an ad “Newsletters are for the dogs”… something like that. We’ve found cute works on Facebook well. 
    Best, 

  • @robpeck

    Rob

    Thanks so much for taking the time to give this feedback – I really appreciate it.

    It confirms my suspicions somewhat – but will be interesting to get other views too….

    I agree that the white paper thing has been a little overdone – we have them too and for some they are an opener that interests….but I agree it is waning.

    The problem I see is that most B&B operators are only on their page for moments to write a quick thanks or message on their wall and I suspect that most would be somewhat blind to the advertisements side of things as wel all are when in a familiar environment and on a mission!

    Have you done any advertising with Linkedin and have you found any success/differences with this?

    Simon

  • @simonjohn Sorry for not writing back sooner. I have a friend in SAP staffing who swears by Linkedin Ads, but I have limited exposure to it. Also as a user most of the ads I see are for direct competitors, not for possible vendors. The targeting options include company and job title, so if you are selling something specific it might be worth a try, but we only run campaigns when asked by the client, not something we suggest to them. 

  • @robpeck Hey Rob – No worries at all – I really appreciate the feedback/advice…..I suspect it all depends on the industry. I have noticed with accommodation operators that they only have a fairly light involvement with Linkedin (if they are on it) as they tend not to see it as their patch – and they see Facebook as consumer-orientated…something they go on just for the Page to promote their business, not their own profile. On the other hand, if selling recruitment, for example, Linkedin is a shoe-in.

  • This is a great thread! I’m so glad so many people have posted about specific results. 

    Does anyone have any suggestions as to how to best recommend Facebook ads to clients? Are they any good (for lack of a better term) sales scripts or good statistics to share with my clients so that they see the value in spending their money with Facebook?

  • @getsupersocial 

    For selling Facebook I like to use 1/2 success for another client and 1/2 the size of their demographic on Facebook (use the targeting in their ad builder.) Get a small client with a previously neglected page to spend $200 on Ads and it will yield great graphs and stats for the next sale. As far as demographic targeting telling the prospect, “You can’t tell me the 100,000 people in Chicago who like antiques aren’t a good market for you” seems to work.   
    I use the same pitch I use for AdWords for Facebook — along the lines of — Here you are only paying for the click. The impressions are free. Imagine if with a newspaper ad you only paid when someone circled your ad with their pen. 
    I also show them what their competitor is doing. This is either a cool landing page or a nasty compliant comment from a week ago they have yet to respond to. Either telling my client to keep up (if they have a cool page) or get ahead of them (if they don’t respond to nasty comments.)
    As side notes sending Ads to a Facebook page (like an HTML tab) converts better than sending them off-site, and as I mentioned before on here, ads with cute puppies always outperform ads without cute puppies. 
    Best,

  • Hi @andrea-vahl I need some advice on using Facebook Ads for staff recruiting/employee recruitment. My client is a a healthcare organization that wants to use Facebook ads to target doctors and nurses as the ‘employer of choice’ . What is the best strategy to use for this kind of an ad campaign? Also, how much of a budget would you start off with. Thanks so much!

  • Hi @patricia-redsicker I also have some healthcare related clients and you can use some of the interests to help target them specifically.  Use several interests to widen the target audience so it’s not too narrow. But since it can be hard to target some of those people so having a really good call to action in your ad that will attract your target.

    As far as a budget it really depends on the client.  I think a minimum of $10/day but i$20 dollars a day is better depending on the click price.  Are you advertising the Facebook Page or is it going to a website?

  • @robpeck Thank you so much for that advice, Rob! I will definitely be using it.


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