Facebook Ad Reach Issue (21 posts)

Topic tags: Facebook, facebook ads
  • @andrea-vahl
    I am running few Facebook ads and facing following issue:
    1. I am bidding on the highest suggested price by FB, for example if the suggest bid is 0.05 to 0.15 per click, I am bidding on 0.15 per click.
    2. Targeted audience is over 2 million
    3. Ad reached only 47 people after 24 hours of approval
    4. Ad daily budget is $50
    What am I doing wrong here and how can I improve the reach of my ads?
    Thank you in advance for your help.

  • Rana,

    With out knowing more about your particular situation, I’m inclined to think that you’re targeted pool is to broad. See, even though you are bidding the max amount for that specific word, someone else who wants the same market, but with a different word, could be bidding a lot higher on that different word.

    So let’s say for this discussion, that you are advertising a chocolate bar with real fruit mixed into it (my favorite!). So you use want to bid on chocolate, and your market research shows you that EVERYONE loves this, so you have a broad market. Chocolate appears in a lot of profiles, so you have a good pool of people. And it is cheap, at $0.15/maxbid. However, the same targeted demographic also likes tshirts. So tshirt companies start a bidding war, and they’re paying $2.00 or $3.50/maxbid to get into the same market. In that kind of situation, Facebook will put the higher bid advertisements in front, and you never have a chance to market.

    Thus you can probably increase your chances by narrowing your demographic. Facebook is all about targeting. Narrow down the focus, and get from 2+ million to 100,000.

    If I’m understanding your situation properly.

    Jason

  • @jasonreilly Thank you so much for help me out.

    Totally got your point, let me try this now and I am sure it will definitely work. 
    Will update you shortly. 

  • @rshahbaz You’re welcome! If that doesn’t work, let me know and we can try to come up with a better idea! I’ll send you a friend request!

  • @jasonreilly sure that will be so nice of you :-)

  • Do you mean that only 47 people clicked? @rshahbaz  Or only 47 people saw your ad?  Are you bidding CPM or CPC?  Also what @jasonreilly said is very valid, sometimes the targeting can be too open.  I would be surprised if the CPC targeted range is 0.15 per click because I haven’t seen a target that low in a long time.  

    Also what type of ad are you running, sponsored story or Facebook ad?  We’ll see if we can get you back on track!

  • @andrea-vahl Also good points! I didn’t even think of that! I haven’t had a chance to use sponsored stories yet, but I have been using a lot of ads. I do feel that clicks are better then impressions, and I’d love to see $0.15 in New Hampshire again. Most of my costs range from $0.45 to $1.75 depending on what town I’m targeting, and what keywords I’m using.

  • Thank you guys for helping me out. @andrea-vahl @jasonreilly

    Andrea my problem is Reach, 47 was the reach not clicked. 
    My core question was although I am bidding on the suggested bids why my ads are not reaching to the audience. 

    Jason’s reply was really helpful and I made the amended accordingly, you can see the screencast here: http://screencast.com/t/wLSLZlqEa0CU 

    It’s only couple of hours since I made these changes, let’s see how it will work out. 
    Regarding the suggested bid price, I brought targeted people down from 2 million to around 200K and you can still see the suggested bid price quite low compare to what you guys talking about.

    Hopefully you guys know this secret reason. 
    Thank you in advance for your time and helping me out. :-)

  • @rshahbaz

    I couldn’t see your link, it came up as a “Oops, not found.” error message. Can you host a screenshot or two on your own website and post the link to the .jpg?

    Jason

  • Try this   @jasonreilly

    Really sorry for the inconvenience. 

  • Try this   @jasonreilly

    Really sorry for the inconvenience. 

  • Hello Rana,

    I got it! Thank you! There was no inconvenience. I love the low cost, and am totally jealous right now! What are you trying to sell? Medical professionals looking for property? So B2B?

    Jason

  • @jasonreilly :-)

    Yes, this is an ad for a local real estate company. 

    Well I am still struggling with the ad “Reach” issue which is really a pain at the moment. 

    Don’t mind paying high but I need some eye balls for my ad to test few things :-)

  • @rshahbaz I think that your keywords are just to general. “Dentistry” isn’t going to be enough. Plus your age category. I think you should increase your age category to 30 or 35, and I’d aim on the high end. Dentists/Doctors moving a practice would need to be A) old enough to have gotten out of medical school, and B) established enough to be either thinking of opening their first branch or financially able to afford moving an existing practice.

    Getting back to the “Dentistry” issue, the reason I don’t see that working is that it is just to broad. Again, I think we need to narrow it down. What do successful dentists and doctors like to do? What interests are common to this demographic beyond just dentistry? Again, you could be getting family members of a dentist, or a dental hygienist who has no say at all in how the practice is run.

    Final thought: have you scoped out the targets? Where are you looking? All of the UK or just London or Manchester or Portsmouth or Coventry? I think all of this would help you refine your targeting even more.

  • Very interesting,  @rshahbaz – I’m totally jealous of the low click prices too!  I wonder if it’s UK related.  Too much competition here in the US!  

    Sometimes when my reach stops incrementing, the bid price has adjusted.  You may even try bidding something like 0.75 or something much higher to see if the ad shows more often.  You won’t pay that much but it’s something to tweak.

  • @jasonreilly thank you so much for your detailed answer, this is so helpful to improve my FB ads. 

    @andrea-vahl this exactly what I did yesterday. Even though suggested bid was ranging between 0.10 to 0.25 per click I changed it to 0.80 and found the reach of my ads. 

    Price I paid for per click is 0.66.

    To me I was suffering to find the reach of my ads because of wrong suggested bids.

    I am new to FB ads, did you guys find this often? 

    Nothing to jealous for you guys anymore I guess, because I yet to find any thing cheaper here compare to USA. :-)  

    Thanks in advance for your help.  

  • @rshahbaz Taking the process one step further, once you have narrowed the target of the ad, have you zeroed in on the message you are putting in the ad.  What does the ad look like can you attach a sample?

    Is the brand clearly defined?  Exactly who does it speak to and what problems are you solving for them?  After you have narrowed the target you will be able to narrow the copy to really speak thier language.  Split test a numbder of different ways of saying the same message and you will be able to hit the mark.

    Chrissa

  • Thank you @chrissamichelle for your help.

    Exactly know what you are talking about.

    Actually I am running engagement ads and with really narrowed target audience getting really good ratio to Likes and clicks.

    35 Clicks and 28 likes in few hours. 

    This ratio of clicks to like seems really good to me.

    Please correct me if I am wrong. 

    Once again thank you so much for taking time to help me out.

    Have a good day :-)

  • @rshahbaz Bingo!  Sounds like you have defined the brand very well and they know you are talking to them, so they are responding to you!  Love that!

    Chrissa

  • @rshahbaz Are you tracking to see how many of those likes are converting into business? An 80% rate is great though! Way to knock it out, I’m glad you’re getting such good results! I hope that they turn profitable for you! Or at least thinking about you for their real estate need! :)

  • @jasonreilly It is really early to say anything at the moment, I guess after 500 to 1000 click you can conclude the solid results. 

    Not looking for customers, just looking for engagement at the moment. 

    By the way can you sell people on Facebook? :-)


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