Edit business page information (4 posts)

Topic tags: Edits, Timeline, troubleshoot
  • Hi All…is anyone else having trouble since the new timeline to update pages you manage for clients? I need to update contact information, etc and it seems to hang up. Also, trying to set up a page for a new client and having the same trouble, it just seems to stahl. Would appreciate some insight here…been managing pages for a couple of years now and this is the first time I’ve encountered this ugh.

    Thanks much!

  • @diannebeatoncgacaps

    I’ve heard many complaints about this and have had some issues myself.  Last week I had to go to “edit page” > “basic information” and edit it there.  This week, when logged in as a page, I had to click “about” under the admin panel and then make the changes.  It seems to access the same information but not to work unless I change up the way I’m accessing the page.

    As far as the stalling… Try using a different browser to see if that makes any difference.

  • Hi @diannebeatoncgacaps, I think FB is working on so many things at the moment that more and more often the page hangs itself up in various situations.

    I had the same issue with editing contact info last weekend when I had to try up to four times until my changes got saved successfully. I also had issues changing a cover image because the photo wouldn’t finish loading. It helped when I switched to my personal profile, then back to the page. It seems, like Nichole also stated, that you have to try different ways or jump around a bit between personal/company page to cut the knot.

  • Hi @claudiapoeck, thank you…I thought I was going crazy! Did it eventually update the information? Should I “step away from my computer” when attempting to do an update? :)

    Thanks again all!


Add your voice to the discussion

Existing members: . If you do not have a SME account, .

 
 
Check out the Social Media Marketing Podcast!
Get your ad placed here!

Networking Clubs Leaderboard

Avatar ImageE
Ann at  greenoakAnn
Kapil MudholkarKapil
Avatar ImageChris
Avatar ImageJudith
Avatar ImageLydia
Avatar ImageJameson
KMediaIrelandKMediaIrel
Avatar ImageHarry
Avatar ImageAlexandra
Learn more about the Networking Clubs

Recently Active Members

Profile picture of
Julie Lowe
Profile picture of
Profile picture of
Profile picture of
Dean Barnes
Van Pappas, CFP®
Profile picture of
AC and Furnace Filters
Profile picture of
Profile picture of
Profile picture of
Profile picture of
Profile picture of
Patrik Ludvigsson