Do you maintain more than one FB profile? i.e. one for personal vs. prof (38 posts)

  • We are starting to work on our FB strategies at our company and I’m considering a new profile for my “professional life” versus my personal profile. I know that FB is changing things so you can segment who you want to see your posts but to eliminate any chance of mistakes, is a second profile a good idea?

    (Note: Because you are marketers, I know you’ll ask, so “yes” I do have a strategy on how I’d use my “professional profile” and the things I’d post about. I just don’t want to post that I geeked out and saw the new Breaking Dawn movie or I found a great deal on scrapbooking supplies (or shoes) to my network of business professionals)

    Your thoughts?

  • Hi Christy,

    I thought about having 2 pages, but I found it to be too hard to manage. I use Linkedin as my “professional”profile and connect with peers in my professional life that way.

    Anyone else?

  • Hi Samantha,

    Thank you for your comments. Good to know I’m not alone in my thoughts. You and I are taking the same approach. 

    Now that we are managing our new Facebook Fan Page by committee, it looks bad that the Director of Marketing (Me) is completely private and not searchable.

  • @christytapia In regards to your most recent comment, I have wrestled with this question as well.  I didn’t want to lose the personability that interacting via my personal profile would give to fans on Facebook, but also wasn’t sure I wanted to lose my privacy either.

    I tried making a puppet account to use in a more professional sense, but it was lacking the depth and character needed to really connect with people on Facebook (updates, pictures, friends, etc).

    In the end, I bit the bullet and have really given myself over to using my personal account and I’ve received a pretty positive response from customers.  I think since many people share concerns over privacy, if they see that you have safely put yourself out there, then they are more willing to bridge the gap and meet you halfway when it comes to engagements.

  • Great question @christytapia!  I love the new easy segmenting that Facebook has so you can post to certain lists.  I opened up the subscribe feature and so now I have a lot of public posts but also am able to share pictures of my kids with just friends or certain lists.  

    But I do know several people who have public and personal profiles to make the separation more distinct.  But I think it’s harder to maintain in the long run.

  • I have to admit I am struggling somewhat with this.  I have 3 pages – 2 fan pages and 1 profile.  I am finding that people still want to connect with me personally and then I have 1 each for each of my books.. Got to admit this is starting to do my head in!  I have considered merging them all, but because the books are both on such different topics, I am concerned that I will lose fans who join each one for the interaction – then of course I have ‘friends and family’ on the other… I would be very interested to hear from others who have the same thing?

  • From the very beginning I managed 2 accounts and my #1 reason was this: I NEVER EVER want to post something onto an account/page I manage that is personal.  I use a lot of content management apps an mobile devices when I am “in the field” and I’m updating statuses.  I want to have to purposely sign into my professional account.

    That said, managing two accounts can be irksome at times.  Keeping content on both isn’t so super easy, but I don’t feel obligated to post on either account daily, only when there’s truly something worth sharing.  The worst part is linking your other social networks, you have to select one facebook account to link to your twitter, tumblr, linked in and so on…

    Plus unless facebook has changed the rules, you’re only allowed to have ONE facebook account…. but I won’t tell if you don’t.

  • Hi everyone,

    I also struggle with this issue.  I handle a 2 work related websites, Facebook page, and twitter.  I am not yet on Linkedin even though I have had many requests. I still have not used my personal FB page for the profile because of privacy issues and personal information.  There is so much to learn and technology as we all know moves quite fast.  I’m still working towards best practices but know it takes time. We have a FB business personal profile and business page linked together.  The reason I did this was so I could spell our name out two different ways for people to find us. (ie. Albuquerque SBDC   or Albuquerque Small Business Development Center) and so we could market in a bigger arena and be in contact with other personal individual profiles.  Is this an inappropriate approach? Basically, our network is working out details/procedures for our Social Media strategic plan etc.,

    Sincerely,

    Kristin 

  • Hey Folks,

    I have a personal profile on FB and a Business Page, and while I have lots of business connections want to “friend” me on my personal profile, I encourage people to use my fan page for that. I’m not going to worry overmuch about it, though, until I reach the 5,000 friends limitation.  My updates for the personal are more, well, personal–but I don’t lock it down (except for really personal info), because I want to be accessible.

    In answering @albuquerquesbdc question, yes, Kristin, it is against FB policy to have a business page as a personal profile, so you run the risk that if they catch you, they might shut you down. You really should read the FB rules on that and stay within them. It would be a pain to lose all your friend connections and have to start over. Here’s a Facebook link that explains the difference.

    I sympathize with the effort it takes to keep up with changes–especially when it seems FB changes every Tuesday!

    If the SBDC doesn’t have a LinkedIn profile, it should. You can now set up LinkedIn Company Pages, and I would definitely have a personal LI profile as well. You’ll find the business community (especially C-Level and business owners) will use it even more than FB in many cases, especially with the fear of FB privacy issues.

    Hope that helps.

  • I have a personal profile that I’ve reserved for relatives.

    And a fan page for each of my business thrusts. They are quite diverse so I don’t believe I can merge them. Then, in addition, I have a linkedin account also.

    Pages:

    Cost Matters Coach for my business blogging and marketing.

    Performance Management Edge where I host a WebTV program, now with all of 5 episodes released.

    As Wood Turns (not yet public) for an upcoming hobby based business.

    My current major problem is that people make friend requests to my personal page but I want them to go to the respective fan pages. Hoping to learn more!

  • Good morning everyone!

    I keep two pages on Facebook. One for personal use and one for my company. I share completely different issues on each page. On my professional page, I post things that others may find interesting on the business arena or I am sharing my views or I make announcements important regarding my company.

    My personal page is about my friends, my family, funny videos, etc. Ofcourse there are people in common between my personal and professional page.

    To answer Christy’s question, I feel that in your case you should have just one Facebook profile. I feel that there is no reason to maintain two pages, because in your situation would be just time consuming.

  • I have a personal profile and a business Page. My LinkedIn account is for my professional side. I refer clients and business associates who want to “friend” me to LinkedIn, complete with hotlink to make it easier for them to just click, then connect with me there. http://linkedin.com/in/lesliecoty

  • This is one of the reasons I’m attracted to Google+, since you can choose who sees what. I don’t publish my FB info on my site (though I do publish my Twitter account: @cansail). And I only accept friends who I actually know, but that’s definitely restricting who I interact with.

  • I thought having two personal profiles was against Facebook rules!  Look at item 2, point #4

    http://www.facebook.com/legal/terms

    Did I not understand this correctly?

  • There’s no way I would want to manage more than a personal account and a business page on facebook.. and for me.. if who I am personally bothers people professionally.. then there’s a good chance we aren’t going to be very compatible doing business together.
    I’m always careful about “personally private” things.. I don’t air my “dirty laundry” in the open.. and I’m usually careful in response or posts not to create an embarrassing situation.. and again.. for me that’s all I really worry about.
    I’m not afraid to say it like I see it anywhere online.. and if that causes a conflict with people who might want to deal with me otherwise.. well.. it’s business I’d rather do without.
    But then.. I’m very careful in what I say all the time!It’s just a matter of common sense for me not to say something that might reflect badly on my business.
    I won’t post personal things on my business page tho. That’s just a nono.. 
    But if people ever want to look me up.. there I am :-)

  • I have only one profile on Facebook and I try to keep my updates in the grey to business area.

    I don’t really send updates through Facebook to my friends/relatives, but I might comment sometimes on their profiles.

  • I run two profiles (one personal and one professional) on facebook. I am responsible for the Facebook Pages for all of our programs so I did not want to have such pages linked to my personal account. I have high security settings on both accounts but I agree that there are just certain things that I don’t want linked to my personal profile.

  • I also have two Facebook pages – personal and professional as well as a profile on LinkedIn and Google+

  • That is correct, @snouraini – again, it’s one of those things that I think Facebook will never catch up with because of the sheer volume of people.  But it’s best to keep to their terms.  

  • @Christy Tapia – after several random texts messages and totally inappropriate FB posts I went with a 2nd real friends FB. 

    Honestly when I went the Biz route on my FB I accepted God knows who on that profile so I would have more friends to share FB pages that I create with… and now I don’t get to see what my real friends are doing!  Now that I have a 2nd page, I LOVE it.  Its the real me  and I only have 40 friends on there – the peeps I want to see pics of , etc.

  • I also have two accounts for Facebook.  When I created the profile for work, I didn’t realize at the time about Facebook’s policy.  Am now looking into changing the pages I created for work to my personal account, so I can keep track without logging in/logging out in the different accounts! 

    Would like to learn more information about Facebook’s list and how to post certain content to specific people. 

    @lesliecoty I like how you refer professional associates to your LinkedIn account.  Will have to copy that model.

  • Thanks Apryl @aprylparcher. for the information.  We will move toward changing it to match their policies.  We are working toward LinkedIn too!  That is why I am on this forum.  Thanks so much.

  • My theory is that social media is removing the distinction between personal and career interests.  I find the transparency refreshing.

    Having said that, I do use Facebook lists to segregate family posts from professional topics. 

    Great question.  Thanks for getting us talking.

  • @Andrea Vahl Thanks for confirming my suspicion.  Let’s hope a Facebook insider will not decide to join this club, they’d find a lot of violators here :)

  • @christytapia – Someone may have already mentioned this above, but I think it’s a mistake I see repeatedly so I thought I’d share a comment. “Profiles/Accounts” are different from “Pages” and if I understand your inital question you were talking about creating two “Profiles/Accounts” – one to use for business and one to use for personal. The problem with that idea is it violates Facebook’s Terms -

    [Sec. #4, Registration and Account Security, (2) You will not create more than one personal profile.]


    Multiple Profiles for one person are not allowed for any reason – including for business. I can see why Facebook wouldn’t want people creating multiple accounts, but I can see your hesitation too.

    One solution may be to create a Facebook Page to brand you as a ”professional” and to use that for your business marketing needs and to keep your personal Profile/Account activities on Facebook separate by tightening your privacy settings.

    I’ve seen duplicate Profiles/Accounts deleted without notice and therefore access to the Facebook Page lost when those Profiles were used to admin a Facebook Page.

    - Hope this helps! Kristina

     

    Here are answers to related FAQs in case you find these helpful too:

  • When I started at Shoutlet I created a second FB account mostly so that I could practice posting web applications etc. It has worked well for me keeping my personal and professional accounts separated.

  • Being a web developer and having set up social media for numerous clients, including FB pages, I’ve found that most people still don’t understand the difference between FB personal profiles and public pages.  So, if you want people to see your business content/message, then keep it simple and minimize barriers.

    The biggest reason for keeping them separate and using only FB pages for your business is that people do not have to “friend” you to see your content.  Pages are public to anyone simply by clicking on a link that you put on your website.  That is huge. 

    Oh, and by the way, I, too, love the new way you can decide who sees your personal profile posts, but I draw the line in friending business clients.

  • I usually divide what I post: serious profetional posts on Linkedin, friends, hobby and personal pics on FB, expetially now that it lounched the new diary look, have you  used it already? quite nice but confusing as every change that FB does. Then I have twitter for all the quick professional posts and retweet from others because I find quite easy to do it from there insted of copy and past something in FB.  Huge ammun of pics, usually on flickr and other kind of nice personal pics by theme, on Tumblr.
    Basically that’s how I divide my social life.

  • Originally I did have 2 separate profiles, but now I have a single profile, plus 3 separate business Pages. It seems to work for me.

  • Hi Everyone,

    Glad to see others “share my pain” of personal vs professional.  When I started on FB I worked for another company so I used my profile as both personal and business.  The industry I work in has a tendency to be very personal in fact it’s almost a requirement but I don’t necessarily want my family to be exposed to all my business friends.  That’s why I was so glad when FB changed to subscribers.  When I started my own company in January 2011, I created a Business Page and have found that getting people transitioned to that page from my profile is next to impossible.  It seems once they start with something they don’t like to change.  So, I take advantage of keeping lists and making certain posts only available to family.  I do find that when I allow some of my personal posts to be seen by all my friends, I do get quite a bit more response. 

    Everything the experts here are saying is true, people like engaging with YOU, so be sure to keep some of the business personal. 

  • With the new Subscribe feature Facebook is trying to address this. Look for a Post to Subscribers only feature soon as TechCrunch has done some good stuff on why this matters a lot.

    The fact you can now embed this button on your site the way before you only could for Liking a Page is a game changer.

    My other tip would be forget Pages for a moment and start a Group! The notifications and interactions compared to the size are CRUSHING Pages right now. 

  • Hi all. 

    Im using my Facebook profile mostly for personal stuff. All the “business stuff” goes to Facebook Pages I manage. But now, after reading some of the stuff here, I’m thinking of making another “professional” Facebook profile…

  • @timsouthernwood good response, Tim @christytapia I have a personal page and a place page for my business. Thing is I am spending so much time everywhere (including here on SME) that my business one is neglected. I, too, don’t say anything in private that I wouldn’t say in public. I’m just me.

  • FYI… Facebook is starting to take down Profiles that are business oriented, when this happens you lose all access to your page and all of your friends and customers who friended you and there is no way to recover the lost information, if you already use a profile for your business I suggest you start a business page (Fan Page) and invite all of your friends from your business profile to like your new fan page and if you are considering starting a profile page for your business DON’T it will be a big mistake!
    Rick

  • I have a personal profile and professional page on FB and I find it easy to maintain both. I post a few things on my page that connects me to my clients and fans as a person and not a company; however, for the most part I keep my personal information and posts private because I prefer it that way.

  • Yes I decided that I wanted to separate my personal life from my professional life so I have one page where i share photos of family with close friends and the other profile where I keep it strictly professional with nothing about my personal life. Now the struggle is in keeping up with both pages. Its not going as smoothly as I would have hoped because I made the decision to separate personal and professional long after I had delved into my business…

    We’ll see how things go in 2012.

  • I have thought about this often as well. I started my Facebook account back in 2005 when it was college emails only. I’ve always only used it for catching up with friends, who can be very unprofessional at times. So it’s not so much that I’m worried about what I post, I’m worried about what they post on my wall.

    I have tried Facebook’s “lists” but it’s so hard to remember to change the privacy settings every time you post. That’s why I LOVE Google Plus, but it’s so hard to find people to connect with on there. 

    I would use LinkedIn as a professional profile, but in my opinion LinkedIn isn’t social enough. Too many people promoting their services, not enough connecting on a personal level. That’s why Facebook is so great – you can really find a balance between professional and social. 

    Hmm.

  • I am a big believer in keeping one profile on each platform and then using the correct social network to handle the audience you are looking to. I haven’t seen anyone yet who successfully and efficiently uses multiple identities to manage different “groups of people”. One of these accounts usually end up not getting used. Also it is confusing to people who are looking to find you.

    I also believe in not posting things that you wouldn’t want others to see. The lists you can create for sharing content and viewing content are very effective on Facebook. This can help you cut through the noise as well as share where appropriate.


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