Coupon Offer (8 posts)

Topic tags: App, coupon, troubleshooting
  • I am running a coupon offer on one of my pages for the first time. I don’t know if this has anything to do with it or not, but I can’t post any status updates that include images now! I looked to make sure my admin role was still manager and it is. I’m not having any trouble with any of the other pages I manage. I can’t figure out what else it could be. Any suggestions?

  • Odd!  Facebook has been acting really crazy for me today  @jalainahammett – mostly posts disappearing.  Then sometimes I try and post a photo and it looks like I can’t post it but then it does actually post.  It’s very weird.  I don’t have anything to try other than different browsers and maybe different photos (sounds like you’ve been trying that though)

  • Have any suggestions for a page that is missing some basic features?@andrea-vahl
    Another of my pages seems to be missing the “Manage Permissions” section so that I can’t change whether or not people can post on the page etc. This page also has over 500 fans and I don’t have the option to create a coupon. I manage several other pages, one of which has fewer fans, and I have the ability to do all these things. I was only recently hired by this company to start running their page. Do you think it has anything to do with the way they set the page up in the beginning?

  • Are you using a 3rd party app? If so, maybe the problem is with the app

  • Facebook has been acting up today too.

  • Facebook is huge and it does not “go out” as often as my cable does. Chock it up to upgrades, hardware failures or the infamous “glitz in the system”.  When I was a system admin, everything was my fault…even when it was not!

  • I still have no idea why I couldn’t post on that page for several days, but I did figure out why another of my pages did not have the Offer option. You all may already know this, but I didn’t so I thought I would share this knowledge! In the basic information section of your page, if you have selected it as an “official” page for that type of business (photography, jewelry, florist etc) It will not give you the option to provide an “offer” for your page. So if you want to provide an offer to your fans be sure that section is clear! Yay! So glad I figured that out! It was really frustrating me ;-)

  • Hi everyone, I have run a few coupon campaigns back in November and I am struggling where to find the stats!! :( Any tip of where to find these in the files? Thanks, Gwen


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