Mary Ann Hill said
6 months, 2 weeks ago: Hello! I received the following email message from Facebook.
I set up a Facebook page for the city that I am employed by. There are 3 administrators on the page now and all have received this notification.
My questions is…When I change the name by adding “city hall” or something similar after the city name will we risk loosing our “likes”. We have worked very hard to reach our citizens & have them like our page.
Thank you very much for your time!
FACEBOOK MESSAGE RECEIVED:Your Facebook Page, City of Gxxxxx Ohio, is using a name that violates our guidelines because it’s too close to the name of a geographic location. We require Pages to be managed by official representatives of the topic they’re about, and no one person can singly represent a geographic location. In order to update your Page name, please visit the following link and fill out the requested details:
https://www.facebook.com/help/contact/259528420818413
It’s always been our position that geographic Page names such as “City of New York” do not sufficiently describe what the Page represents or who manages it. For example, is it a Page run by the mayor’s office, tourism board or city council? Or is it a proud citizen posting on behalf of the city? We seek to create an authentic representation for every entity on Facebook and therefore require that Page names disclose the office or organization that is represented on any given Page (ex: “City of New York – Mayor’s Office”). Please fill out the details in the above form within 2 weeks of receiving this email. Please note that you will need to log into Facebook using an account that has administrator rights to this Page and this does not affect your Page’s username. For examples of acceptable location Page names, please visit the following link: https://www.facebook.com/help/449757355042186
We appreciate your patience and hope this provides you with a clear explanation of our Page name policy.
